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  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

  Working PapersInstitutional Pressures and Environmental Strategies Authors: Magali A. Delmas and Michael W. Toffel Abstract This paper suggests how institutional theory can explain enduring differences in organizational strategies. We... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

This tendency is pervasive: It affects the educated and the uneducated, those inflamed by passion for an issue as well as those who pride themselves on their cool-headed rationality. Virtually everyone can benefit from incorporating a... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

Airbnb founders realized they had a problem: the subpar photos that property owners were taking for Craigslist on their iPhones would never work for customers looking for an alternative to a hotel. “The first time a person goes on Airbnb,... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

  Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

group of people around a mutual desire for change. “Effective agitators are able to draw attention to a problem and convince others that it requires both some corrective action and collective work to bring it about,” Battilana writes in... View Details
Keywords: by Carmen Nobel
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

learned from her depression after a movie she worked on “bombed;” and how to be not necessarily happy all the time, but happier. Here's a transcript of the full conversation. Jeffrey Goldberg: Please join me in welcoming to the stage... View Details
Keywords: by HBS Staff
  • 17 Oct 2023
  • HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

offers subscription services for creators and virtual reality gamers. For consumers, subscriptions help spread out costly payments over time, allow people to choose flexible usage and product-feature options at different price levels, and... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

Companies have been aspiring to bust silos for well over a decade, but growing demand for end-to-end customer experiences has made cross-functional work imperative. Roundtable participants agreed that digitally mature organizations are... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 11 May 2010
  • First Look

First Look: May 11

Author:Louis T. Wells Publication:AIB Insights 10, no. 1 (2010) An abstract is unavailable at this time. Download the Paper: http://www.people.hbs.edu/lwells/Insights.pdf   Working PapersAgency Costs, Mispricing, and Ownership Structure... View Details
Keywords: Martha Lagace
  • 23 May 2023
  • Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

success. The work has implications for hiring managers, business leaders, politicians, virtual influencer designers, and maybe even plastic surgeons. After all, it’s possible to use makeup to get higher... View Details
Keywords: by Kara Baskin
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

the service process rather than the line they’re waiting in. “Showing customers the work that’s being done to serve them can cause them to mind waiting less and value the service more,” he says. In virtual... View Details
Keywords: by Michael Blanding; Retail; Service
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

  Working PapersPlatform Envelopment (revised) Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To enter established... View Details
Keywords: Martha Lagace
  • 07 Sep 2012
  • Working Paper Summaries

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih
  • 12 Apr 2016
  • First Look

April 12, 2016

departures of senior partners; and (c) the departures of senior partners have negative effects on the ability of funds to raise additional capital. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50943 Big History,... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

New Video: Books@Baker Virtual Session with Michael Beer After prospering for more than 100 years, General Electric found itself in trouble in the early 2000s, facing the double wallop of a depressed energy sector and the financial crisis... View Details
Keywords: by Dina Gerdeman
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

their actions. They must learn to see their decisions and actions as working hypotheses that they can only validate by collecting feedback on their impact as expeditiously as possible. Leaders will be blindsided if they rely only on their... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

As restaurants shuttered during social lockdowns in March and April, food delivery soared. An increasing number of those deliveries originated from recently established “cloud kitchens.” More remarkable, most of the restaurants left standing became View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 30 Mar 2010
  • First Look

First Look: March 30

significant role. An experiment compared a condition where participants sequentially predicted the colored outcomes of a virtual roulette wheel spin with a condition where the wheel's past outcomes were presented all at once. In a third... View Details
Keywords: Sean Silverthorne
  • November 2022
  • Teaching Note

Proximie: Using XR Technology to Create Borderless Operating Rooms

By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Medical Devices and Supplies Industry
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Stern, Ariel D., Alpana Thapar, and Menna Hassan. "Proximie: Using XR Technology to Create Borderless Operating Rooms." Harvard Business School Teaching Note 623-034, November 2022.
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

institution announced it would no longer publish a print version of its multivolume compendium of knowledge. Though the Britannica would still be available online, the writing on the virtual wall was clear: It had been supplanted by the... View Details
Keywords: by Michael Blanding; Publishing
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