Virtual Learning - Publications - Faculty & Research

16 Jul 2013
First Look

First Look: July 16

some promising young managers to lead them; locate them safely away from the established businesses-is a recipe for failure, according to the authors. Meanwhile, CEOs spend too much time on managing today's earnings and too little time on building the kind of View Details

Keywords: Anna Secino

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the crisis to emerge stronger than others in our industry?” “How can the organization learn through this experience to win in a new world?” Saenz and O’Keeffe explain: “To guide the decisions and actions that will answer those... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

learning job-relevant information from the news or social media." Employees get the news first. Nothing erodes trust for employees like learning job-relevant information from the news or social media. Think... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

Business School and author of nine books, including Learning in Action. The details vary, but in the main, all organizational change involves three phases: an initial stage of recognition and preparation, followed by the implementation of... View Details

Keywords: by Nick Morgan

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share common underlying principles:... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

With a pandemic temporarily closing many businesses and stifling consumer demand, whole industries, especially those that recently leveraged their balance sheets to take advantage of near-zero interest rates, are seeing their profits disappear View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

an average of 20 to 30 minutes just to learn how to shop in most text-based Internet grocery-shopping systems. By contrast, it takes them only two to three minutes to learn how to shop in a 3-D View Details

Keywords: by Raymond Burke; Retail

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details

Keywords: by James Heskett

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

us now. Preliminary results of a study Gino conducted during the coronavirus crisis shows that people with a heightened sense of curiosity feel less stress and approach their days thinking about what they might learn during this strange... View Details

Keywords: by Dina Gerdeman and Danielle Kost

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

other…Technology robs us of the close contact we seek, and are reinforced by, in the learning cycle." But respondents who telecommute don't see it that clearly. Alan Carswell points out that: "One main characteristic of... View Details

Keywords: by James Heskett

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more ecommerce and View Details

Keywords: by Frank V. Cespedes

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

virtual shopping carts. Another fake: claim credit (and commissions) where none is due. Hogan was charged by eBay of collecting millions of dollars in commissions on purchases he did not generate. How can marketers protect themselves from... View Details

Keywords: by Kim Girard; Advertising; Publishing

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the forecasts, with relative... View Details

Keywords: Dina Gerdeman

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

tendency for leaders to engage in monitoring, leading to a reduction in felt autonomy among employees. Reduced autonomy on the job may lead to lower well-being. One of the challenges for leaders working in the virtual world is to View Details

Keywords: by Dina Gerdeman

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

Government leaders rushing to contain the COVID-19 pandemic in March gave companies little time to shift to an all-virtual workforce. Ready or not, many businesses had to become more digital. But true digital transformation takes far more than a Zoom account. Using... View Details

Keywords: by Danielle Kost

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

players, poor customer service, and regional variations in quality of care. "By virtually any standard, it's an underperforming industry," says Richard Hamermesh, faculty chair of Harvard Business School's recently formed... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

19 Aug 2002
Research & Ideas

Here Comes Internet2—Time to Shed Dot Vertigo

inroads in important ways in collaborative learning and R&D. When privatization and business applications start to enter the picture, which he predicted would happen by the year 2005, managers will have much to gain—or lose. Research... View Details

Keywords: by Martha Lagace

29 Sep 2003
Research & Ideas

Why Managing Innovation is Like Theater

objectives, even if you could. Often in this kind of work, time spent planning what you want to do will be better spent actually doing (or letting others in your charge do), trying something you haven't thought out in detail so you can quickly incorporate what you... View Details

Keywords: by Rob Austin & Lee Devin

07 Jun 2019
Book

Are You a Digital Manager?

Complex trends in globalization, demographic shifts, and new technologies are raising urgent challenges for managers on an everyday level. Because of the number of companies undergoing digital transformation, managers need to navigate an intense speed-to-market... View Details