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    The Challenge of Digital Transformation

    The ubiquity of digital technology and internet connectivity is driving both new and old players across all industries to invest in new capabilities, define new business models, and compete in new ways. From software to automobiles, from healthcare to financial... View Details
    • 12 Dec 2014
    • Working Paper Summaries

    Bottlenecks, Modules and Dynamic Architectural Capabilities

    Keywords: by Carliss Y. Baldwin
    • July 2005 (Revised April 2006)
    • Case

    Carnival Cruise Lines

    By: Lynda M. Applegate, Robert Kwortnik and Gabriele Piccoli
    Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects a significant amount of individual-level behavioral and demographic customer data. Senior management must now decide... View Details
    Keywords: Consumer Behavior; Demographics; Customer Relationship Management; Knowledge Use and Leverage; Performance Improvement; Business Strategy; Travel Industry; Tourism Industry
    Related
    • April 2010 (Revised June 2011)
    • Background Note

    Television Competes for a Digital Audience

    By: Stephen P. Bradley and Nancy Bartlett
    In the face of major disruption in the industry television networks have sought new revenue sources, implemented cost-cutting measures and strategized on ways to monetize online access to content. Programming changes, new advertising strategies, and deals via online... View Details
    Keywords: Television Entertainment; Marketing Strategy; Media and Broadcasting Industry
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    • 23 Mar 2020
    • News

    Why Mundane Moments Truly Matter

    • January–February 2025
    • Article

    Location-Specificity and Relocation Incentive Programs for Remote Workers

    By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr
    The precipitous growth of remote work has given rise to a new phenomenon: the emergence of relocation incentive programs that localities use to compete for the physical presence of remote workers. Remote workers with high general human capital may create value for... View Details
    Keywords: Remote Work; Motivation and Incentives; Geographic Location; Talent and Talent Management; Human Capital; Tulsa
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    • 2023
    • Working Paper

    Location-Specificity and Geographic Competition for Remote Workers

    By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr
    The precipitous growth of remote work has given rise to a new phenomenon: geographic competition between localities for the physical presence of remote workers. Remote workers with high general human capital may create value for their new destinations and reverse net... View Details
    Keywords: Remote Work; Human Capital; Geographic Location; Civil Society or Community; Motivation and Incentives
    Related
    • February 2001 (Revised June 2001)
    • Case

    Competitive Dynamics in Home Video Games (B): Nintendo Power

    Tells the story of Nintendo's revival of the home video game industry in the mid-1980s and its dominance of the market in the late 1980s and early 1990s. Strategic issues addressed include the creation of value by sparking dormant demand and the capture of value... View Details
    Keywords: Competitive Strategy; Video Game Industry
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      Best-selling and New Cases by Ben Esty

      Best-Selling Cases:  

        1) Eaton: Portfolio Transformation & Cost of... View Details

      • July–August 2018
      • Article

      Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods

      By: Frank Nagle
      As the economy becomes more information based, firms are increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by... View Details
      Keywords: Open Source Distribution; Applications and Software; Competitive Strategy; Learning; Competitive Advantage
      Related
      • October 2000
      • Case

      CDNow (A)

      By: Stephen P. Bradley, Christina Akers and Howard Reitz
      With CDnow's acquisition of N2K's Music Boulevard web site, this case deals with capturing value in the music industry with online sales. CDnow has the advantage of being one of the exclusive music online retailers on AOL but faces fierce competition from Amazon.com.... View Details
      Keywords: Marketing Strategy; Distribution Channels; Competition; Competitive Strategy; Value Creation
      Related
      • 2014
      • Working Paper

      The Decoupling Effect of Digital Disruptors

      By: Thales S. Teixeira and Peter Jamieson
      While the Internet's first wave of disruption was marked by the unbundling of digital content, the second wave, decoupling, promises to generate more casualties in an even broader array of industries. Digital start-ups are disrupting traditional businesses by inserting... View Details
      Keywords: Disruptive Innovation; Information Technology
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      • November 2000 (Revised July 2001)
      • Case

      Intuit QuickBooks

      By: Rajiv Lal and Punima P Kochikar
      Internet QuickBooks, a successful product with a strong brand and an 85% share of retail sales, was faced with the challenge of meeting market growth expectations in a mature, slowing market segment. Generating recurring revenues by providing value-added online... View Details
      Keywords: Budgets and Budgeting; Decisions; Growth and Development; Brands and Branding; Market Participation; Problems and Challenges; Internet and the Web; Value; Web Services Industry
      Related
      • 28 Jan 2016
      • News

      Taking Literature to the Streets

      • February 1994
      • Case

      Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology

      Alpha-Beta was founded in 1988 by two scientist-entrepreneurs with ten patents on carbohydrate technology. In 1991, the company faces critical questions about how to focus its product definition from among several promising, but risky, choices. How should they analyze... View Details
      Keywords: Technological Innovation; Product Design; Entrepreneurship; Product Development; Biotechnology Industry
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      • 02 Oct 2007
      • First Look

      First Look: October 2, 2007

      options. Download the paper: http://www.hbs.edu/research/pdf/08-020.pdf How to Capture Value from Innovation: Shaping Intellectual Property and Industry Architecture Authors:Gary P. Pisano and David J. Teece... View Details
      Keywords: Martha Lagace
      • July 2004 (Revised September 2004)
      • Case

      Novell: CEO-led Turnaround and Growth Strategy

      By: Richard L. Nolan and Robert D. Austin
      Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
      Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
      Related
      • 03 Dec 2014
      • What Do You Think?

      Can the Brilliant Jerk Be Managed Effectively?

      that "the true 'jerk' is the manager who is unable to fuse this talent into the organization The task of management would be simple if only 'easy' people were involved." A number of suggestions were put forth for ways to tap into the View Details
      Keywords: by James Heskett
      • December 2013 (Revised October 2014)
      • Case

      The Munich Oktoberfest: From Local Tradition to Global Capitalism

      By: Juan Alcacer, Christian Bettinger and Andreas Philippi
      Oktoberfest, an annual festival held in Munich (Germany) for more than 200 years, has grown in recent decades into a hugely popular event that attracts 7 million visitors annually, a large proportion of which are foreign. In fact, Oktoberfest's global appeal is so... View Details
      Keywords: Value Creation; Product Positioning; Marketing Channels; Global Strategy; Food and Beverage Industry; Ohio; Munich; Brazil; Bangalore; Beijing
      Related
      • 07 Jan 2022
      • News

      Five Must-Read Harvard Business Review Articles