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- Faculty Publications (27)
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- All HBS Web (170)
- Faculty Publications (27)
- 15 Aug 2024
- Blog Post
Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)
felt that I had hit my stride. I met my husband, started a family, and was achieving my goals more quickly than I thought possible. But it didn’t last. Sleepless nights, deteriorating health, a lost edge in the stock market, and disillusionment with the View Details
Keywords: All Industries
- 20 Dec 2016
- Research & Ideas
The 10 Most Popular 'Cold Call' Podcasts
Awake at Night Bill Kirby Can parents and prospective students trust college rankings? Bill Kirby unpacks this complex system, including what “world-class” actually means, what rankings don’t take into account, and how schools are... View Details
Keywords: Re: Multiple Faculty
- 01 Oct 2002
- News
Sam Hayes
independent and sharp-eyed accounting firms — the alternative would be a disaster of bureaucratic gridlock in the form of line-by-line audits by the federal government. Can Wall Street's leaders restore trust in the markets' integrity?... View Details
Keywords: Garry Emmons
- 20 Sep 2021
- Blog Post
Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.
college basketball player at St. John’s University. He then pivoted his career path into investment banking, corporate strategy, and management consulting before circling back to the game he loves. Now at MSG, Laitsas is looking forward... View Details
- 25 Aug 2022
- News
The Exchange: The Road Ahead for Crypto
holds an expanding personal collection of NFTs, sat down with the Bulletin last spring to talk about trust and transparency, and what a crypto future could look like. Scott, in the article “Bitcoin and Beyond,” you and coauthors Christian... View Details
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
and TripAdvisor contain hundreds of millions of consumer reviews; online marketplaces also rely on reputation systems to facilitate trust between strangers. Economists help companies design reputation systems, “focusing on understanding... View Details
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue to provide sales to (a judo master competitor)." These comments reflect general... View Details
Keywords: by James Heskett
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
declared. He believed that by winning the support of umbrella organizations that represent many municipalities, such as the U.S. Conference of Mayors, govWorks could quickly go nationwide. But it didn't work out that way. Tuzman and his partner underestimated how... View Details
Keywords: by Walter Kuemmerle
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said... View Details
Keywords: by Julia Austin
- 01 Mar 2007
- News
Security Chief
portable explosive detection equipment has kept them out of harm’s way. Steering Off the Safe Road For a man who just three years ago was at the top of his game in the insurance business, the question arises: Why risk everything by... View Details
- 13 Sep 2011
- First Look
First Look: September 13
Different Stakeholders? Authors:Michael Pirson and Deepak Malhotra Publication:Organization Science 22, no. 4 (2011) Abstract Prior research on organizational trust has not rigorously examined the context specificity of View Details
Keywords: Sean Silverthorne
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
to improvement,” he says. Issues of trust and transparency People analytics will inevitably highlight tensions if employees wonder whether and how companies will use digital trace data and survey responses. Employees may rightly ask, “If... View Details
Keywords: by Ben Rand
- 18 Oct 2016
- First Look
October 18, 2016
innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price. How do companies know how to grow? How can they create products that they are... View Details
Keywords: Sean Silverthorne
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
Thus, in many ways, the whole teaching model condemns managers to act after the game is over. Maybe you can't teach intuition, but maybe you can. AG: You can promote intuition. You can recognize the innate aptitude of people to grasp what... View Details
- 01 Sep 2009
- News
Over the Top
want clawbacks if it turns out that you’ve paid for performance based on faulty financial information? Why wouldn’t you want the right to go after that money? This doesn’t mean you don’t trust your top executives. It’s just good sound... View Details
- 28 Feb 2012
- First Look
First Look: Feb. 28
actually lived) is named phenomenology. In short, an epistemological mastery of a subject leaves one knowing. An ontological mastery of a subject leaves one being. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1681682 Reflected Knowledge and View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
that of crowding from above; and the effect of crowding by lower ranked contestants is greatest when there is relatively little race-to-race churn in the rank ordering of drivers. Self-Centered and Other-Regarding Behavior in the Solidarity View Details
Keywords: Sean Silverthorne
- 14 Aug 2007
- First Look
First Look: August 14, 2007
prompting a takeover, than at engaging in long-term corporate governance or operating issues. Download the paper: http://www.hbs.edu/research/pdf/08-004.pdf Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the View Details
Keywords: Martha Lagace
- 08 Sep 2015
- First Look
September 8, 2015
rules or equipment changes, or was football an inherently physical game that no amount of new rules or equipment could make completely safe? Were current and future players, now knowing full well the potential long-term health... View Details
Keywords: Carmen Nobel