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Show Results For
- All HBS Web
(2,162)
- People (4)
- News (660)
- Research (1,189)
- Events (2)
- Multimedia (52)
- Faculty Publications (657)
- December 1985
- Case
Building Trust at Warner Gear
Goodpaster, Kenneth E. "Building Trust at Warner Gear." Harvard Business School Case 386-011, December 1985.
- February 2021
- Article
Trust and Disintermediation: Evidence from an Online Freelance Marketplace
By: Grace Gu and Feng Zhu
As an intermediary improves trust between the two sides of its market to facilitate matching and transactions, it faces an increased risk of disintermediation: with sufficient trust, the two sides may circumvent the intermediary to avoid the intermediary’s fees. In... View Details
Keywords: Disintermediation; Intermediaries; Online Marketplace; Platform Strategy; Trust; Marketplace Matching; Digital Platforms
Gu, Grace, and Feng Zhu. "Trust and Disintermediation: Evidence from an Online Freelance Marketplace." Management Science 67, no. 2 (February 2021): 794–807.
- 31 Aug 2021
- News
How Boards Can Help Build Trusted Companies
- August 2019 (Revised October 2019)
- Supplement
Preserving Trust at Care.com (B)
By: Krishna G. Palepu and Julia Kelley
The (B) case describes the company’s response and subsequent developments. View Details
Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States
Palepu, Krishna G., and Julia Kelley. "Preserving Trust at Care.com (B)." Harvard Business School Supplement 120-012, August 2019. (Revised October 2019.)
- June 2018 (Revised June 2018)
- Case
Facebook Confronts a Crisis of Trust
By: William W. George and Amram Migdal
The case, “Facebook Confronts a Crisis of Trust,” starts with the crisis Facebook founder and CEO Mark Zuckerberg is facing in March 2018 over Cambridge Analytica’s accessing data from 87 million Facebook accounts in order to influence the 2016 U.S. Presidential... View Details
Keywords: Facebook; Data Privacy; Data Manipulation; Data Science; Political Campaigns; Political Influence; Voter Mobilization; Voters' Interests; Election Outcomes; Elections; Cambridge Analytica; Mark Zuckerberg; Sheryl Sandberg; Voting; Decision Making; Demographics; Ethics; Geopolitical Units; Government and Politics; Government Legislation; National Security; Political Elections; Information Management; Leadership; Leadership Style; Crisis Management; Social Psychology; Personal Characteristics; Power and Influence; Society; Public Opinion; Technology Industry; United States; United Kingdom
George, William W., and Amram Migdal. "Facebook Confronts a Crisis of Trust." Harvard Business School Case 318-145, June 2018. (Revised June 2018.)
- 17 Oct 2018
- News
Tarun Khanna ’88 on Trust and Developing-World Businesses
- 2007
- Working Paper
The Dynamic Interplay of Inequality and Trust - An Experimental Study
By: Ben Greiner, Axel Ockenfels and Peter Werner
We study the interplay of inequality and trust in a dynamic game, where trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment starting with equal endowments, but decreases... View Details
Greiner, Ben, Axel Ockenfels, and Peter Werner. "The Dynamic Interplay of Inequality and Trust - An Experimental Study." Harvard Business School Working Paper, No. 08-026, October 2007.
- 2005
- Book
Restoring Trust in American Business
By: Jay W. Lorsch, Leslie Berlowitz and A. Zelleke
Lorsch, Jay W., Leslie Berlowitz and A. Zelleke, eds. Restoring Trust in American Business. Cambridge, MA: MIT Press, 2005.
- Web
Charitable Remainder Trust - Alumni
Giving Charitable Remainder Trust Giving Charitable Remainder Trust A charitable remainder trust (CRT) provides you and/or others a lifetime income, with HBS receiving the... View Details
- March 2023 (Revised September 2023)
- Case
Patagonia: 'Earth Is Now Our Only Shareholder'
By: Brian Trelstad, Nien-hê Hsieh, Michael Norris and Susan Pinckney
In September 2022, Yvon Chouinard, the iconoclastic founder of outdoor apparel company Patagonia, announced a new ownership model for his company. Chouinard and his family had held complete control of the company's voting and non-voting stock since its founding 50... View Details
Keywords: Trusts; Business Ventures; Business Organization; Family Business; Restructuring; Change; Disruption; Transition; Decision Making; Ethics; Values and Beliefs; Finance; Financial Management; Governance; Corporate Governance; Investment Activism; Leadership; Labor; Law; Common Law; Management; Goals and Objectives; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Ownership; Ownership Type; Family Ownership; Private Ownership; Social Enterprise; Nonprofit Organizations; Society; Social Issues; Wealth and Poverty; Value; Value Creation; Apparel and Accessories Industry; United States
Trelstad, Brian, Nien-hê Hsieh, Michael Norris, and Susan Pinckney. "Patagonia: 'Earth Is Now Our Only Shareholder'." Harvard Business School Case 323-057, March 2023. (Revised September 2023.)
- January 11, 2021
- Article
The Breach of the U.S. Capitol Was a Breach of Trust
By: Sandra J. Sucher and Shalene Gupta
This article frames the January 6th attack of the U.S. Capitol as a betrayal of our trust in government. Using Sucher and Gupta’s trust framework, the article explains how the attacks were a failure of the four elements of trust: competence, motives, fair means, and... View Details
Sucher, Sandra J., and Shalene Gupta. "The Breach of the U.S. Capitol Was a Breach of Trust." Harvard Business Review Digital Articles (January 11, 2021).
- 21 May 2024
- Cold Call Podcast
The Importance of Trust for Managing through a Crisis
- April 2000 (Revised August 2005)
- Background Note
Charitable Lead & Remainder Trusts
By: Henry B. Reiling and Catherine M. Conneely
Discusses the concept of charitable lead and charitable remainder trusts, some of their mechanics, and typical circumstances in which they are used. View Details
- December 15, 2003
- Article
Authentic Leaders Needed to Restore Trust
By: William W. George
George, William W. "Authentic Leaders Needed to Restore Trust." Star Tribune (Minneapolis) (December 15, 2003).
- 01 Jan 2005
- Conference Presentation
Dynamics of trust in guanxi networks
By: Roy Y.J. Chua and M. W. Morris
Chua, Roy Y.J., and M. W. Morris. "Dynamics of trust in guanxi networks." Paper presented at the National Culture and Groups Conference, January 01, 2005. (Published as a chapter in National Culture and Groups, edited by Ya-Ru Chen. Vol. 9 of the Research on Managing Groups and Teams series, Elsevier, July 2006.)
- November 2018
- Article
Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy
By: Oliver Schilke and Laura Huang
Organizational scholars have long underscored the positive consequences of trust, yet trust can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very... View Details
Schilke, Oliver, and Laura Huang. "Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy." Journal of Applied Psychology 103, no. 11 (November 2018): 1181–1197.
- Web
Charitable Lead Trust - Alumni
Giving Charitable Lead Trust Giving Charitable Lead Trust A charitable lead trust (CLT) enables you to support HBS and transfer assets to children or other heirs at a reduced... View Details
- 20 Jan 2022
- News