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- All HBS Web (819)
- Faculty Publications (71)
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- 2003
- Book
When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies
By: Leslie Perlow
“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
- 21 Aug 2023
- Book
You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance
breaks and to reallocate their time will keep a talent pipeline filled, instead of forcing good employees out of the work force entirely. “We need to allow highly ambitious professionals to have chapters of life that require reallocation... View Details
Keywords: by Kara Baskin
- July 2022
- Article
The Developmental Origins and Behavioral Consequences of Attributions for Inequality
By: Antonya Marie Gonzalez, Lucia Macchia and Ashley V. Whillans
Attributions, or lay explanations for inequality, have been linked to inequality-relevant behavior. In adults and children, attributing inequality to an individual rather than contextual or structural causes is linked to greater support for economic inequality and less... View Details
Gonzalez, Antonya Marie, Lucia Macchia, and Ashley V. Whillans. "The Developmental Origins and Behavioral Consequences of Attributions for Inequality." Art. 104329. Journal of Experimental Social Psychology 101 (July 2022).
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
October 2017 American Journal of Emergency Medicine Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT By: Rogg, Jonathan G., Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang, and Benjamin White Abstract—Study... View Details
Keywords: Sean Silverthorne
- 21 Nov 2023
- Research & Ideas
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
Goldenberg says, where the crisis can be framed as an opportunity for learning and improvement. If remote employees felt isolated during the pandemic, for example, a leader using a repurposing strategy might have reminded workers that they had more opportunity to spend... View Details
Keywords: by Kristen Senz
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
fostering long-time learning. One of those things that I took away was what a tremendous challenge it was to try to generate an online discussion in advance of the face-to-face.— Brian DeLacey DL: That's one point, yes, but we do that pretty much all the time. That's... View Details
Keywords: by Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
“linguistic-cultural expats” who, while neither native to the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit... View Details
Keywords: Carmen Nobel
- 26 May 2009
- Research & Ideas
Improving Market Research in a Recession
seeking to shave 10 to 20 percent off of research budgets. In flush times, a rising tide of consumption can compensate for less than optimal branding, positioning, pricing, or segmentation. That is certainly not the case now. At the same View Details
Keywords: by John Quelch
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
to create conditions where helping people might feel good for the actor.” Plus, setting up both corporate and private giving programs properly may lead people to donate their time and money more often, she notes. At a View Details
Keywords: by Michael Blanding
- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
perception is that brands that sacrifice relatively more of their earnings seem more generous,” says Elizabeth Keenan, assistant professor of business administration at HBS. “There's some good will associated with that type of generosity and therefore, people are more... View Details
Keywords: by Pamela Reynolds
- 28 Jan 2019
- Research & Ideas
Forget Cash. Here Are Better Ways to Motivate Employees
an incentive is to turn around the timing of the reward, handing it out immediately after an employee excels at a particular task, rather than dangling it beforehand. “In this way, you can use timing to your... View Details
Keywords: by Dina Gerdeman
- 15 May 2024
- Research & Ideas
A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
automation but prefer higher levels of automation for others than themselves,” De Freitas says. “This is because they think that they are better at driving than increasingly automated systems. We believe this creates a barrier to... View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
beneficial effect reverses (i.e., cost transparency backfires) when it is revealed that a firm's profit margins are high relative to those of its competitors. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48019 Paying Up for Fair Pay: Consumers... View Details
Keywords: Sean Silverthorne
- 18 Sep 2012
- First Look
First Look: September 18
PublicationsSidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan Authors:Francesca Gino Publication:Harvard Business Review Press, forthcoming Abstract You may not realize it but simple, irrelevant factors can have profound consequences on... View Details
Keywords: Sean Silverthorne
- 17 Feb 2010
- First Look
First Look: Feb. 17
motivational anchor. Consequently, mail-in rebates either can serve to enhance or to dampen purchase intention depending on a consumer's underlying motivation. In other words, rebates offer consumers a means to justify a preferred course... View Details
Keywords: Martha Lagace
- 19 Jan 2016
- First Look
January 19, 2016
surgeon-level fixed effects, learning curve analyses demonstrated improvements in cardiopulmonary bypass and cross-clamp times with increased surgeon experience. There was marginal improvement in the predictability (R2 value) of... View Details
Keywords: Sean Silverthorne
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
the race and gender of a new appointment to the demographics of the departing member of a group. “People are otherwise likely to choose replacements who demographically resemble their predecessors.” This preference for maintaining the... View Details
Keywords: by Michael Blanding
- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
starting to see the benefits,” Ofek says. “A lot of startups are incorporating subscription models into their business plans, partly because investors are pushing companies toward these models.” A recent analysis revealed that subscription-based companies have grown... View Details
- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
than any statistic, chart, or slide deck. However, this is not necessarily because stories are more inspirational or persuasive. Rather, it is because of how our memory works: People are more likely to remember the story as time passes.... View Details
Keywords: by Scott Van Voorhis