Publications

August 2016 (Revised March 2019)
Case

Tom Kalil: Leading Technology & Innovation at the White House

By: Linda A. Hill and Allison J. Wigen

This case explores the role of Tom Kalil as Deputy Director for Technology & Innovation at the White House Office of Science and Technology Policy. With the end of President Obama's Administration drawing near, Kalil and his team of "policy entrepreneurs" must work to... View Details

August 2014 (Revised March 2015)
Case

Reinventing Retail: ShopRunner's Network Bet

By: Benjamin Edelman and Karen Webster

ShopRunner considers adjustments to improve its online shopping service which offers no-charge two-day shipping as well as easy returns and other conveniences. Competitors' diverse pricing models and ancillary benefits raise questions about how to structure and price... View Details

Keywords: Shopping Club; Coop; Pricing; Shipping; Marketing Channels; Global Strategy; Order Taking and Fulfillment; Information Technology Industry; Information Technology Industry; United States; China

Web

Information Technology | About

Information Technology Access to HBS networks, applications, computers, and other electronic resources (heretofore referred to as “the Resources”) is a privilege. HBS reserves the right to revoke access at any time at its sole discretion.... View Details

December 1999
Case

Sun Microsystems, Inc. (A3): Network Computer: Robert Gianni on Answering the Skeptics

By: Rosabeth M. Kanter and Jane Roessner

The concept behind the network computer (NC) at Sun Microsystems, Inc. was simple: bringing workstation performance to the desktop. Recent technological breakthroughs and changes in the marketplace made the NC project timely. But internal and external skeptics wondered... View Details

Keywords: Information Infrastructure; Technology Adoption; Fluctuation; Risk and Uncertainty; Technology Industry; Technology Industry

February 2003 (Revised July 2003)
Case

Ember Corporation: Developing the Next Ubiquitous Network Standard

By: Rebecca Henderson and Nancy Confrey

Ember is a venture capital-funded start-up that hopes to establish a standard for ubiquitous wireless networks. Its unique approach and proprietary technology promises to create enormous value in a wide variety of markets, particularly in local sensing and control.... View Details

Keywords: Business Startups; Wireless Technology; Value; Competitive Strategy; Standards; Technology Industry; Technology Industry

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

electronic device nearby, and married couples usually do not share cell phones. Innovation will serve people who want simplicity of technology usage. As the network gets larger it becomes less relevant to... View Details

Keywords: by Martha Lagace

01 Apr 2025
Blog Post

Alumni in Climate Networking Series: Miami

Are you interested in connecting with other alumni leveraging their careers to confront climate change? BEI invites HBS Alumni to join our Alumni in Climate Networking Series for a chance to connect with local alumni to discuss ideas,... View Details

July 2022
Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan

Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details

Article

The Information Technology Ecosystem: Structure, Health, and Performance

By: Marco Iansiti and Gregory L. Richards

A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details

Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry

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November–December 2018
Article

Online Network Revenue Management Using Thompson Sampling

By: Kris J. Ferreira, David Simchi-Levi and He Wang

We consider a network revenue management problem where an online retailer aims to maximize revenue from multiple products with limited inventory constraints. As common in practice, the retailer does not know the consumer's purchase probability at each price and must... View Details

Keywords: Online Marketing; Revenue Management; Revenue; Management; Marketing; Internet and the Web; Price; Mathematical Methods

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Web

Technology & Operations Management - Doctoral

Technology & Operations Management The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students... View Details

12 Nov 2012
News

Boston Veterans Launch Military Social Network

Keywords: National Security and International Affairs; Government; News, Library, Internet, and Other Services; Information

February 2022
Case

NFX Capital and Moov Technologies

By: Scott Duke Kominers and Nicole Tempest Keller

In July 2019, James Currier, a general partner at San Francisco-based NFX Ventures, was considering a seed stage investment of $1.5 million in Moov Technologies, a B2B marketplace for used industrial equipment. NFX was a venture capital firm focused on seed-stage... View Details

Keywords: Venture Capital; Network Effects; Marketplace Matching; Digital Platforms; Market Design; Applications and Software; Semiconductor Industry; Financial Services Industry; San Francisco

01 Apr 1996
News

Technology for Learning's Sake

IBM-based network built around Lotus Notes in the Advanced Management Program. These two initiatives led to enhanced faculty collaboration and the first use of interactive multimedia teaching tools for case discussion. Just as many... View Details

Keywords: by Deborah Blagg; photo by David Zadig

July 1998 (Revised February 2000)
Case

TPN Register: The Trading Process Network

By: Lynda M. Applegate

Keywords: Market Transactions; Information Technology

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July 2013
Article

Ethnic Innovation and U.S. Multinational Firm Activity

By: C. Fritz Foley and William R. Kerr

This paper studies the impact that immigrant innovators have on the global activities of U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the... View Details

Keywords: Technology Transfer; Innovation; Ethnic Networks; Patents; Diasporas; Ethnicity; Multinational Firms and Management; Competitive Advantage; Research and Development; Foreign Direct Investment; Innovation and Invention; United States

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December 1999
Case

Sun Microsystems, Inc. (A2): Network Visions: Mike Clary on the Product that Hid in HR

By: Rosabeth M. Kanter and Jane Roessner

Chief scientist Bill Joy of Sun Microsystems, Inc. had a vision for a new product called "Jini": a network computing piece of infrastructure that would reinforce Sun's leadership role in the industry for helping define how the Internet and networking technology... View Details

Keywords: Technological Innovation; Information Technology; Information Infrastructure; Internet and the Web; Media; Product Development; Communication; Innovation and Management; Technology Industry; Technology Industry