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Show Results For
- All HBS Web
(5,049)
- People (28)
- News (1,273)
- Research (2,034)
- Events (6)
- Multimedia (29)
- Faculty Publications (648)
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- March 2012
- Article
Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance
By: Robin J. Ely, Irene Padavic and David A. Thomas
This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details
Ely, Robin J., Irene Padavic, and David A. Thomas. "Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance." Organization Studies 33, no. 3 (March 2012): 341–362.
- 2007
- Working Paper
Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services
By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Harvard Business School Working Paper, No. 08-019, September 2007. (Revised February 2008, July 2008.)
- 2005
- Chapter
Explaining Psychological Safety in Innovation Teams
By: A. Edmondson and Josephine Pichanick Mogelof
- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
operator should be responsible for putting his own order away in the proper place. Every driver in the industry would loudly applaud this change.” Chris KilmerApalachin, New York Feedback or ideas to share? Email the Working Knowledge... View Details
Keywords: by Danielle Kost
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
consultants to live anywhere have been effective ways of recruiting talent. However, while these people may live anywhere, they carry out most of their work in teams on the road. My concern is the impact on... View Details
Keywords: by James Heskett
- August 1979 (Revised November 1996)
- Background Note
Framework for Analyzing Work Groups
Presents a model for understanding the behavior and evolution of primary, stable work groups over time. Model describes contextual factors, design factors and emergent culture as determinants of group behavior and performance. In addition, describes emergent behavior,... View Details
McCaskey, Michael B. "Framework for Analyzing Work Groups." Harvard Business School Background Note 480-009, August 1979. (Revised November 1996.)
- October 1996
- Article
Assessing the Work Environment for Creativity
By: T. M. Amabile, R. Conti, H. Coon, J. Lazenby and M. Herron
We describe the development and validation of a new instrument, KEYS: Assessing the Climate for Creativity, designed to assess perceived stimulants and obstacles to creativity in organizational work environments. The KEYS scales have acceptable factor structures,... View Details
Keywords: Creativity; Motivation and Incentives; Organizational Culture; Innovation and Invention; Groups and Teams; Performance; Research; Theory
Amabile, T. M., R. Conti, H. Coon, J. Lazenby, and M. Herron. "Assessing the Work Environment for Creativity." Academy of Management Journal 39, no. 5 (October 1996): 1154–1184.
- Article
Timing is Everything: The Importance of Finding the Right Moment in Leading Teams
Great team leaders have superb timing. We explore in this article two different types of timing that leaders need to help their teams. First, they understand when teams are naturally open to help, and what kinds of help to give teams at predictable times in... View Details
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
Zou. Including others also boosted retention, according to the research. Employees working with a CEO willing to share credit were significantly less likely to leave the firm the following year. The team... View Details
Keywords: by Pamela Reynolds
- 29 Mar 2011
- Working Paper Summaries
Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor
Keywords: by Faaiza Rashid & Amy C. Edmondson
- May 8, 2020
- Article
Lead Your Team Into a Post-Pandemic World
By: Hubert Joly
The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details
Joly, Hubert. "Lead Your Team Into a Post-Pandemic World." Harvard Business Review Digital Articles (May 8, 2020).
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation... View Details
Keywords: by Carmen Nobel
- September 13, 2021
- Article
Managing Through Crunch Time—Without Burning Out Your Team
By: Flavio Serapiao, Andrew Hill and Boris Groysberg
Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details
Serapiao, Flavio, Andrew Hill, and Boris Groysberg. "Managing Through Crunch Time—Without Burning Out Your Team." Harvard Business Review Digital Articles (September 13, 2021).
- 14 May 2007
- Research & Ideas
The Key to Managing Stars? Think Team
that despite their talent, knowledge, experience, and reputation, who they work with really matters for sustaining top performance," say the authors. The article, "The Effects of Colleague Quality on Top Performance: The Case of... View Details
Keywords: by Martha Lagace
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related reading from the Working Knowledge Archives Schumpeterian Competition and Diseconomies of Scope:... View Details
- 27 Dec 2018
- Working Paper Summaries
Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance
- September 2016 (Revised September 2017)
- Case
Collage.com: Scaling a Distributed Organization
By: Christopher Stanton and Shikhar Ghosh
Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow their custom photo-products startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and... View Details
Keywords: Remote Work; Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy; Consumer Products Industry; Service Industry
Stanton, Christopher, and Shikhar Ghosh. "Collage.com: Scaling a Distributed Organization." Harvard Business School Case 817-038, September 2016. (Revised September 2017.)
- 15 May 2015
- Research & Ideas
Kids Benefit From Having a Working Mom
model who showed you that women work both inside and outside the home. We wanted to see how that played out." The research team aimed to find out whether growing up with a View Details
Keywords: by Carmen Nobel
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
one study, to understand how routines impart meaning, the researchers asked about 300 employed people to describe activities they do at work that aren’t related to their jobs and also assessed workers’ feelings about their jobs. One... View Details
Keywords: by Kristen Senz
- Research Summary
Mapping temporal associations among conflict, participation, and changes in teams [Dissertation, data analysis]
This dissertation paper looks at how communication patterns in teams map on to moments of conflict, participation, and changes in the teams’ power structure. I use approximately 240 hours of meeting transcripts (analyzed in STATA, displaying speaking turns by speaker... View Details