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  • May 17, 2023
  • Article

Don't Let Passion Lead to Burnout on Your Team

By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
Passion is often heralded as the key to a fulfilling and successful career, but the authors’ recent research suggests that it can also come at a cost: Feeling passionate about work can lead to exhaustion and even burnout. Through studies with more than 700 employees... View Details
Keywords: Burnout; Emotions; Work-Life Balance; Employees
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  • Program

Strategy: Building and Sustaining Competitive Advantage

building a lasting competitive advantage to outsmarting competitors, capturing opportunities, and expanding into new markets and geographies. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits... View Details
  • 10 Oct 2018
  • News

Building Paths to Success

team with 100 people, SVA partnered last year with 17 nonprofits focused on reducing economic and educational disadvantage among Australia’s neediest populations. Traill, who details his personal transformation and SVA’s rise in his new... View Details
Keywords: Jill Radsken
  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • 07 Jul 2023
  • Blog Post

Fostering Candor in Teams and Organizations

aligned with a company’s commitment to building a diverse and welcoming organization. It is widely recognized that diversity in teams has a positive impact on an organization’s output. Therefore, attracting... View Details
Keywords: All Industries
  • Research Summary

Thin Slices of Teams with Professor Jeff Polzer, Patricia Satterstrom, and Lisa Kwan

How do people evaluate team effectiveness from short observations of interactions among team members?  What are the cues people take in in such narrow windows of experience?  What contributes to the accuracy of evaluations based on thin slices of... View Details
  • 05 Apr 2022
  • News

Building Fearless Organizations with Amy Edmondson

  • 20 May 2020
  • Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

were looking to build the company into a sustainable health and wellness business, round out product offerings, upgrade ecommerce merchandising, and build out the team to... View Details
  • August 2017 (Revised August 2018)
  • Case

Busbud: Building a Data Company

By: Srikant M. Datar, Alistair Croll and Caitlin N. Bowler
The case features the work of LP Maurice (HBS '08) as he decides to take on the fragmented bus travel industry and launch an online business that aggregates and shares bus schedules for routes around the world. His first challenge: finding that the data he needs is... View Details
Keywords: Data Science; Analytics and Data Science; Business Startups; Knowledge Acquisition; Customers; Measurement and Metrics; Transportation Industry
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  • March 2013 (Revised May 2013)
  • Case

Omar Ishrak: Building Medtronic Globally

By: Bill George and Natalie Kindred
Omar Ishrak, Medtronic's first non-American CEO, aims to reinvigorate the medical device maker's growth by focusing on emerging markets, therapy innovation, and creative business models. In 2012, budget constraints in mature economies, the lack of new medical therapies... View Details
Keywords: Healthcare; Medical Devices; Medtronic; Globalization; Innovation; Reverse Innovation; Leadership; Multinational Firms and Management; Globalized Markets and Industries; Management Teams; Business Model; Emerging Markets; Global Strategy; Health Care and Treatment; Acquisition; Innovation and Invention; Manufacturing Industry; Medical Devices and Supplies Industry; China
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  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

are in an arm's-length transactional relationship, how do you move it into a fuller relationship? For the first puzzle, Narayandas and Manu Kalwani of Purdue University teamed up for an empirical study later published in The Journal of... View Details
Keywords: by Martha Lagace
  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

capabilities and product portfolio, the company needed a dedicated laboratory site in East Asia. The new site would support efforts to manufacture and market pharmaceuticals by adapting products to local needs. To that end, the management View Details
Keywords: by Walter Kuemmerle
  • 08 Mar 2021
  • News

Building Influence Without Authority

  • Teaching Interest

Africa: Building Cities: Immersive Field Course

By: John D. Macomber
This second year elective takes students into the field to assess and report on the opprtunities in the next decade for the private finance and delivery of public infrastructure in the Global South.  In January of 2016 and 2017 the cities studied were Addis Ababa,... View Details
Keywords: Cities; Urbanization; Economic Development; Infrastructure; Sustainability; Africa; Latin America; Peru; Argentina; Ethiopia; Tanzania
  • 03 Jun 2020
  • Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

were looking to build the company into a sustainable health and wellness business, round out product offerings, upgrade ecommerce merchandising, and build out the team to... View Details
Keywords: Consumer Products / Retail
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
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  • April 2012
  • Article

Teamwork on the Fly

By: Amy C. Edmondson
In a fast-paced and ever-changing business environment, traditional teams aren't always practical. Instead, companies increasingly employ teaming: gathering experts in temporary groups to solve problems they may be encountering for the first and only time. This... View Details
Keywords: Teaming; Cross-functional Integration; Organizational Learning; Groups and Teams; Experience and Expertise; Interpersonal Communication; Projects; Social and Collaborative Networks; Competency and Skills; Learning
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  • July 1996
  • Background Note

The GM's Leadership Challenge: Building a Self-Renewing Institution

By: Christopher A. Bartlett and Ashish Nanda
Highlights the general manager's role in building a self-renewing organization. View Details
Keywords: Management Skills; Leadership Development; Managerial Roles; Management Teams; Organizational Structure
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  • 29 Mar 2011
  • Working Paper Summaries

Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor

Keywords: by Faaiza Rashid & Amy C. Edmondson
  • February 2010 (Revised June 2010)
  • Case

Arup: Building the Water Cube

By: Robert G. Eccles, Amy C. Edmondson and Dilyana Karadzhova
Arup, an engineering firm, collaborated with PTW Architects and China Construction Design Institute to develop a design for the 2008 Beijing Summer Olympics Aquatics Center design competition. Their winning concept for the Water Cube combined elements of Chinese... View Details
Keywords: Buildings and Facilities; Environmental Sustainability; Design; Construction; Cross-Cultural and Cross-Border Issues; Projects; Groups and Teams; Real Estate Industry; Sports Industry; Beijing; Sydney
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