Filter Results:
(250)
Show Results For
- All HBS Web (422)
- Faculty Publications (24)
Show Results For
- All HBS Web (422)
- Faculty Publications (24)
Sort by
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
in the Strategy Unit at HBS; Columbia Business School professor Dan Wang; and doctoral student Natalie Carlson. The skills that a CEO needs to command a company are varied, but the ability to communicate effectively is near the top. “The View Details
Keywords: by Michael Blanding
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
essentially use history as a research tool to understand why some succeeded on an ongoing basis and others failed. Q: What do you mean by the term "strategic intelligence," and why is it so important? A: I define strategic... View Details
Keywords: by Michael Blanding
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
beneath the radar," they really mean "taking advantage of asymmetries of motivation." Disruptive markets start among customers that appear to the incumbent to be either undesirable or nonexistent. The initial absolute size... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
to manufacturers of medical devices, she found that the approval process for them was not nearly so straightforward. "I kept hearing how frustrating and non-transparent the process was for getting a novel medical device approved," says Stern. The implications can... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
my experience as well. Price-testing via A/B tests, different online and offline proposals, and other means is more easily done, but many firms remain unnecessarily passive in this area. Senz: Why is sales hiring so difficult and... View Details
Keywords: by Kristen Senz
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
top executive. Because of the COVID-19 outbreak, we are all taking in vast amounts of new information every day and adjusting to an entirely new set of behavioral habits. In addition, most of us are dealing with unprecedented tasks and... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
product development terms, you might call this something like "jumping to the next S-curve." By the "S-curve" we mean the pattern that new innovations typically follow when they are introduced. At first a few people,... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations. Customers are reached through complex overlapping means including... View Details
Keywords: by Benson Shapiro
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
This means less "show-and-tell" presentations and more open, interactive, strategic discussions. It is only through greater focus and proactive setting of the board's agenda that boards can discharge their responsibilities while... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
fared poorly. Even fashion-forward discounters like Target have not done well. This doesn't necessarily mean consumers have lost their interest in upscale merchandise. Rather than returning to these same stores after the crisis, are... View Details
Keywords: by Martha Lagace
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
and inspire. That takes skill and practice. MBAs need to ask themselves, "How do I engage people to accomplish a task while I remain in the background?" At HBS, the Authentic Leadership Development course aims to teach these skills in... View Details
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
aligned with the effort, and a strong and well-articulated business case for action. IBM's diversity task forces benefited from all four. Demonstrate Leadership Support It's become a cliché to say that leadership matters, but the issue... View Details
Keywords: by David A. Thomas
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
discusses what that means for consumer marketing. . Courage: The Defining Characteristic of Great Leaders Courageous leaders inspire employees, energize customers, and position their companies on the front lines of societal change. Bill... View Details
Keywords: by Sean Silverthorne
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
our spare time so we kill it." I assume he means that we engineer our lives so that we are always busy, thereby avoiding spare time. Aurin Bhattacharjee admonishes us to "moderate our ways and appreciate the passage of time for... View Details
Keywords: by James Heskett
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
20s, suggesting that the primary task is picking the right ones.) Part of the problem lies with us and our fast-paced world where reflection, connection making, and dialogue rarely occur.— Larry Hulsmans, Leadership Programs Several... View Details
Keywords: by James Heskett
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
deals. The problem, according to these executives, is that foreigners are rarely invited. "It's really a perception that foreigners can't appreciate the culture," says Chua. In practice, it means that foreign businesspeople are... View Details
Keywords: by Michael Blanding
- 18 May 2021
- Book
Launching a Career in the COVID Economy? Here Are 5 Tips.
may be expected to follow some standard process, especially if you work in a bureaucratic organization where everyone has their own defined tasks and there is a certain way of doing everything.) If your manager isn’t clear on by when, try... View Details
Keywords: by Carolyn DiPaolo
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
there are two reasons why CEOs should be cautious about overdoing the percentage of time interfacing with customers. First, marketing and selling should be a prime task of the CEO's direct reports, the individual business unit leaders.... View Details
Keywords: by John Quelch
- 25 Apr 2017
- First Look
First Look at New Research, April 25
protectionist reversals together mean that few companies can afford to remain focused on their domestic markets. Managers responsible for marketing in a multinational or global enterprise must design appropriate marketing programs for... View Details
Keywords: Sean Silverthorne