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  • All HBS Web  (866)
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  • 01 Mar 2014
  • News

Research Brief: Better to Be Safe with a Sorry

"Never apologize, mister," John Wayne's character famously said in She Wore a Yellow Ribbon. "It's a sign of weakness." And while previous academic research has similarly concluded that apologizing during negotiations hurts perceptions of power, those ideas were "never... View Details
Keywords: Morrell, Daniel; Information
  • 01 Jun 2012
  • News

What Industrial Policy?

R&D eventually follows. The right policies Supporting American manufacturing does not mean, as many critics assume, advocating an industrial policy of “picking winners,” subsidizing dying industries, or protectionism. These tactics have... View Details
Keywords: Gary P. Pisano; Agriculture; Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services; Funds, Trusts, and Other Financial Vehicles; Finance; Health, Social Assistance; Manufacturing
  • 22 Feb 2022
  • News

An Rx for Small Business Recovery

efforts. Beyond the $800 billion Paycheck Protection Program (PPP), these included 90 percent guarantees on SBA-backed loans, a tactic first deployed by Mills during the Great Recession. “Early-stage cash infusions have been critical,”... View Details
Keywords: Deborah Blagg
  • 17 Dec 2017
  • News

How Music Forged a Fighter for Free Expression

White: Give me a sense of what it looks like from your end. How do you find out about these artists? What kind of time, money, tactics does it take to protect their artistic expression? Heaney: From our end, we are doing a lot of... View Details
  • 01 Jun 2025
  • News

Alumni and Faculty Books

Edited by Margie Kelley Unlocking Innovation: A Leader's Guide to Turning Bold Ideas Into Tangible Results By Robyn Bolton (MBA 2005) Page Two Press Only 1 in every 50,000 incubated ideas reaches $1 million in sales. If you ask most corporate executives why their... View Details
  • 01 Apr 2000
  • News

Getting the Message

Journal of Interactive Marketing, heads the required MBA course in marketing and teaches an interactive marketing elective. He explains that traditional marketing tactics might include running a series of television or magazine ads and... View Details
Keywords: Susan Young
  • 01 Feb 1998
  • News

Women at the Top

goals in guiding our specific tactics and approaches." Bourneuf says she not only found the classroom learning valuable but was also struck by the powerful networks that were created among the participants. "I was inspired by the stories... View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • 01 Mar 2012
  • News

Alumni Book Briefs

structures and systems as well as reconciling the varying speeds at which divisions within a company may develop. Merson explores these different aspects of growth and outlines strategies and tactics to enable businesses to move forward... View Details
Keywords: Publishing Industries (except Internet); Information
  • 07 Aug 2019
  • News

“The Star of the North”

tactical decisions by providing the data to back them. “There's really no better institution or library in the world for this type of research,” says Bauerly. View Details
Keywords: Maureen Harmon
  • 01 Apr 1997
  • News

Critical Information: MIS Monitors the Ever-Changing World of IT

no longer being used as just a tactical resource, it's now fundamentally influencing business strategy and competition," says Richard L. Nolan, MBA Class of 1942 Professor of Business Administration, who teaches in the School's Management... View Details
Keywords: Elaine Gottlieb
  • 01 Mar 2013
  • News

Alumni News | Bookshelf

people, with sophisticated tactics for building partnerships with them. The book explains the dynamics of power and encourages managers to engage in difficult conversations, overcome their fear of no, let go of their problems with... View Details
Keywords: Sean Silverthorne; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Next Cyber Threat? by Ray Rothrock (MBA 1988) Amacom Rothrock lays bare tactics used by hackers, vulnerabilities lurking in networks, and strategies not just for surviving attacks but also for thriving even while under assault. This book... View Details
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

campaign strategies, and ground-level tactics employed in a range of modern social change campaigns: tobacco control, gun rights expansion, LGBT marriage equality, and acid rain elimination. He also examines recent campaigns that seem to... View Details
  • 10 Dec 2014
  • News

Front-Row Seat

Bradley’s personal involvement in its digital strategy and the recruitment of key positions is clear. But that success has been like the man himself—dramatic yet understated. The turnaround deployed two key tactics central to any... View Details
Keywords: Julia Hanna; digital media; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 01 Jun 2003
  • News

Books

with shareholders, rewarded short–term “earnings management” and beautified balance sheets. These tactics were facilitated by cooperative accountants who didn’t want to risk losing the profitable consulting business of the companies they... View Details
Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Publishing Industries (except Internet); Information
  • 01 Mar 2025
  • News

Patch Work

one, though, the innovations that seemed to open up new ways of reaching voters by phone lost their effectiveness—falling victim to caller ID, do-not-call lists, and voter exhaustion with once-novel tactics like robocalls and candidate... View Details
Keywords: Sasha Issenberg; Illustrations by Dan Bejar
  • 01 Jun 2020
  • News

Effective Communication in the Age of Zoom

dating apps now, maybe five or 10 dates a week. So you really have to be good at making a first impression and standing out. And that's the same in job interviews or pitching your company to investors. You have to really know how to make a great first impression. And... View Details
Keywords: Zoom
  • 01 Mar 2016
  • News

Case Study: Paper Chase

6, 2000) + ONLINE web-only content It’s all about social media! This business will grow from robust word-of-mouth recommendations, and based on my experience, these tactics should work well: (1) Send samples to social media influencers... View Details
  • 01 Dec 2017
  • News

Alumni and Faculty Books for December 2017

We studied his writings and those of many others who have analyzed these episodes. This has provided this book with valuable answers to several questions: How did he do these deals? What strategies and tactics worked and what failed? Why... View Details
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

Few gave him a chance of succeeding. Yet MacArthur did so brilliantly, defying timetables and expectations. Morris analyzes MacArthur's key tactical choices, explaining how each contributed to his accomplishment. Managing Legal Compliance... View Details
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