Publications

Teaching Interest

How to Talk Gooder in Business and Life

By: Alison Wood Brooks

This is an Elective Curriculum course for HBS MBA students. People must converse effectively to achieve success in every aspect of business and life – from pitching ideas to giving feedback, brainstorming and making strategic decisions, from interviewing to firing.... View Details

Keywords: Conversation; Strategic Decisions; Interactions

2021
Working Paper

T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military

By: Hise O. Gibson

People are an organization’s most important resource. Managers who are collaborative and innovative ensure that organizations remain competitive. This type of manager has been referred to as a T-shaped manager. “T” given that the vertical portion represents the depth... View Details

Keywords: T-shaped Management; Leader Development; Talent Management; Leadership Style; Leadership Development; Management Skills; Talent and Talent Management

Read Now

October 1978 (Revised November 1985)
Background Note

Managing Interpersonal Conflict

Discusses the nature and dynamics of interpersonal conflict and suggests how to diagnose and manage a conflict situation. The perspective employed is that of an interested third party who wishes to intervene in the conflict to resolve or control it. Focuses on how to... View Details

Keywords: Conflict Management

March 1995 (Revised October 1995)
Case

U.S. Airline Industry in 1995, The

Describes the economic logic leading to the deregulation of the U.S. airline industry in 1978 and subsequent competitive developments. The roles of computerized reservation systems, airport hubs, route strategies, and fleet management are raised as unanticipated... View Details

Keywords: Industry Growth; Competitive Advantage; Air Transportation Industry; United States

25 Feb 2020
News

Why Layoffs Are A Losing Strategy

12 Jan 2010
First Look

First Look: Jan. 12

negotiating strategy and tactics of incorporating two less well-studied factors beyond etiquette and deeper cultural characteristics: 3) systematic cross-border differences in decision making, governance, and 4) the broader economic and... View Details

Keywords: Martha Lagace

18 Apr 2019
News

Mauricio Macri freezes prices

31 Jan 2012
News

Dating and business: Not all that different

23 Jun 2019
News

5 Lessons From Microsoft’s Antitrust Woes, by People Who Lived It

12 PM – 1:30 PM EDT, 28 Apr 2020
Career Events

New Paths Forward & How to Get There

Is there anything holding you back from taking that next step? Are you at an impasse? This session is designed to help to you honestly assess where you are now in your life. From there, we will craft potential new paths and create action plans to guide your immediate... View Details

20 Jun 2019
News

Broadcast from Harvard Business School

24 Sep 2015
Blog Post

Why We Recruit: Draper Richards Kaplan Foundation

tactics have you found most successful in engaging with students and/or alumni at HBS?We found great success in a few ways to share the work of our Foundation with the HBS community. We hosted a Company Presentation on campus and did... View Details

Keywords: Nonprofit / Government

Research Summary

Entrepreneurial Management: Customer Discovery and Business Development

This research focuses on: (a) market research methods and tactics suitable to startups seeking their initial customers and validation of their initial business model; (b) guidelines for conducting visits with potential customers as part of the startup ptrocess; and (c)... View Details

November 2000 (Revised February 2002)
Case

Resinas Sinteticas, S.A. (A)

By: Lynn S. Paine and Greg Rogers

A recent MBA graduate heads international marketing for his family's Mexico-based rosin supply business, he must decide how to respond to the aggressive tactics of his much larger American competitor. Among other things, the U.S. competitor is spreading false rumors... View Details

Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Competition; Marketing Strategy; Business Strategy; Crime and Corruption; Trade; Chemical Industry; Mexico; United States; Europe

13 Mar 2015
News

How to manage for collective creativity

TeachingInterests

Strategic Negotiations: Dealmaking for the Long Term

By: Guhan Subramanian

To craft a complex deal with major implications for your organization's future, you need more than just persuasive tactics at the negotiating table. You need to bring together the right players, tackle the right issues, and develop the right process. By examining... View Details

December 2007 (Revised April 2008)
Exercise

The Elcer Products Transaction: Confidential Information for Elcer Products Division President

By: James K. Sebenius and Guhan Subramanian

In a six-party negotiation exercise, the TNDA Corp. plans to sell Elcer Products Division to one of four potential buyers (industrial, financial, U.S., German). This case contains confidential information for the Elcer Divisional management role. Challenges include how... View Details

Keywords: Mergers and Acquisitions; Managerial Roles; Negotiation Deal; Negotiation Process; Negotiation Tactics

May 2011 (Revised March 2013)
Background Note

Location Choice for New Ventures: Cities

By: William R. Kerr and Ramana Nanda

Location choice is a critical decision for entrepreneurs. This note explores how entrepreneurs should think about different city options through a systematic framework that encompasses professional and personal issues. We use the intellectual frameworks of the cluster... View Details

Keywords: City; Business Startups

February 1989
Background Note

Corporate Positioning: How to Assess--and Build--A Company's Reputation

Provides a framework for assessing and enhancing an organization's reputation. Points out two dimensions of a corporate image--visibility and credibility. Discusses several critical issues that must be addressed in building an image. Finally, provides an assessment of... View Details

Keywords: Status and Position; Corporate Strategy; Reputation; Organizations; Brands and Branding