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  • All HBS Web  (1,764)
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  • All HBS Web  (1,764)
    • People  (3)
    • News  (529)
    • Research  (854)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (94)
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  • 01 Mar 2013
  • News

Sea of Dreams

me write a book about the creation of his 187-foot, $40 million yacht. Lady Linda would be extraordinary: Her interior walls would be made from rare species of burl wood, the floors paved with onyx, and the furniture custom made. The air-conditioning View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance; Transportation Equipment Manufacturing; Manufacturing
  • 16 Dec 2016
  • News

An Environmental Epiphany

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Jules Kortenhorst (MBA 1986) is CEO of the Rocky Mountain Institute, a leading think tank focused on sustainability and energy use. It has become a go-to source of analysis... View Details
  • 31 May 2018
  • News

Finding Freedom from Eating Disorders

was a lot of back and forth internally. But I think the moment for me when I realized I needed help was when the owner and founder of the private equity firm approached me and said, Lindsay, I've noticed a dramatic physical change in you.... View Details
  • 01 Sep 2024
  • News

Reduce, Reuse, Recycle

Thirteen years ago, Marcelo Claure, founder of wireless services company Brightstar, discussed with a reluctant Steve Jobs the idea of launching a trade-in and recycling program for iPhones. It was a business move that expanded the market and created a new profit... View Details
Keywords: Jennifer Meyers
  • 19 Apr 2017
  • News

Chicago Becomes a Hub of Startup Action

a clone of Silicon Valley, but as a unique, networked support system with its own identity. Positioning Chicago as a city conducive to entrepreneurship required ongoing, deliberate efforts on the part of Emanuel (who was sworn in as mayor... View Details
Keywords: Julia Hanna; Emmanuel
  • 01 Dec 2011
  • News

At Your Service

system has been designed to favor speed of diagnosis over choice of physician. You will still get high-quality health care, but within a system designed around the concept that tradeoffs exist. When health... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 20 Jul 2022
  • News

Wired to be Inspired

think the labor market will have a sorting system in place. There are going to be those of us who think of work as a transaction and nothing more. And there are going to be... View Details
Keywords: Management of Companies and Enterprises; Management
  • 01 Sep 2016
  • News

How I Got to Google

end of the day, product managers are judged on execution and the quality of their launch. SS: Any advice for people who want to be a PM but don’t have a technical background? PR: I’m a computer and biomedical engineer by training, and spent two years working as a View Details
Keywords: Julia Hanna
  • 26 Aug 2020
  • News

What the Climate Change Movement Can Learn from the Pandemic

power structures and the fact that our economic system doesn't account for the negative externalities of pollution, injustice, etc. And that's why I think it's even more important to emphasize the... View Details
  • 01 Feb 2000
  • News

HBS Alumni Association Board of Directors: President's Report

The start of a new century is certainly a momentous time. When I think about the last century and what it has meant to HBS, I am struck by how much the School has grown in stature and scale. Our alumni play a pivotal role in reinforcing... View Details
Keywords: Edmund A. Hajim (MBA '64)
  • 01 Mar 2010
  • News

Lords of Strategy

customers, in other words — and its position vis-à-vis competitors. If an enterprise had different lines of business, it might view these in historical terms — “First we got into radio, which led us into television” — or as a capital allocation puzzle. But it wouldn’t... View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

for true disruption, this book outlines what consumers can do themselves and demand from doctors, hospitals, health plans, and policymakers to get more for their health care spending and, in so doing, reshape the health care system into... View Details
  • 10 Mar 2021
  • News

Shattering Glass

50 or 60 years ago. Discrimination used to be perfectly legal; it wasn’t until the 1980s that the US Equal Employment Opportunity Commission defined and prohibited sexual harassment in the workplace. We certainly have made progress on the legal front, and I View Details
Keywords: April White; gender equity; Management of Companies and Enterprises; Management
  • 01 Sep 2020
  • News

Road Work

Camino business is underbanked and informally run, lacking the data footprint that regular cash deposits and a digital bookkeeping system provide. Finally, some of Camino’s borrowers are undocumented immigrants to the United States.... View Details
Keywords: banking; LatinX; small businesses; COVID-19; Finance
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

from the majority of corporate executives in two important ways. First, they necessarily have highly developed knowledge in their profession, be it investment banking, consulting, or another area. And second, they tend to think and act... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Jun 2017
  • News

Streamlining the Supermarket

few healthy-eating options. 2–3.When your order is received, mobile robots retrieve storage containers of products from the shelves and deliver them to picking stations staffed by TakeOff employees. It’s a more efficient system than... View Details
Keywords: Francis Storrs
  • 22 Jan 2020
  • News

What It Takes

it, and he thought it was great. The firm was so small somebody heard that he was looking at this. They came into my office and said, "We think it's terrible." And I said, "Why?" He said, "Because all the company's doing is making... View Details
  • 10 Mar 2017
  • News

The Business of Lego Batman

directors do, but the role of a producer is a little more mysterious. I just wonder if you could talk a little bit about what you do as a producer and why it's so fundamental to producing a successful film. Dan Lin: I think the best way... View Details
Keywords: LEGO; Lego
  • 01 Dec 2020
  • News

New News

65-year-old person in Southern California and everybody in between. We think there’s a real appetite for this. With our initial free product, we got to over 100,000 subscribers in under 12 months. We’ve since shifted to a subscription... View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; News, Library, Internet, and Other Services; Information
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of the unit's work are influencing... View Details
Keywords: Susan Young
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