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  • All HBS Web  (2,902)
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  • November 2008 (Revised March 2018)
  • Case

Transformation of COFCO in a Changing Environment

By: Ray A. Goldberg and Kefei Yang
China's COFCO, the country's leading edible oil and food importer and exporter and its largest food manufacturer, had in its 50-plus years of operation undergone four stages of transformation and was about to embark on a fifth. The global agriculture system was... View Details
Keywords: Food; Leadership; Change Management; Transformation; Globalization; Organizational Change and Adaptation; Food and Beverage Industry; China
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Goldberg, Ray A., and Kefei Yang. "Transformation of COFCO in a Changing Environment." Harvard Business School Case 909-403, November 2008. (Revised March 2018.)
  • 2023
  • Chapter

Business, Climate Change and the Anthropocene

By: Andrew J. Hoffman and Sukanya Roy
This chapter will assess climate change as a concern for business, both as a stand-alone issue and as part of the broader shift that scientists are calling the Anthropocene. It will begin by examining the extent to which the market – comprised of corporations, the... View Details
Keywords: Climate Change; Problems and Challenges; Mission and Purpose
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Hoffman, Andrew J., and Sukanya Roy. "Business, Climate Change and the Anthropocene." Chap. 23 in Corporate Sustainability: Managing Responsible Business in a Globalised World, edited by Andreas Rasche, Mette Morsing, Jeremy Moon, and Arno Kourula, 484–505. Cambridge University Press, 2023.
  • October 1986 (Revised November 1989)
  • Case

Becton Dickinson & Co.: VACUTAINER Systems Division

By: Frank V. Cespedes
Concerns negotiations between managers of Becton Dickinson's (BD) VACUTAINER division (which manufactures and sells blood collection products) and managers of a large hospital buying group. Recent changes in the health care industry are the background for the... View Details
Keywords: Distribution; Negotiation Participants; Negotiation Process; Price; Sales; Manufacturing Industry; Medical Devices and Supplies Industry; Health Industry; United States
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Cespedes, Frank V. "Becton Dickinson & Co.: VACUTAINER Systems Division." Harvard Business School Case 587-085, October 1986. (Revised November 1989.)
  • November 2015 (Revised January 2017)
  • Case

Uber: Changing the Way the World Moves

By: Youngme Moon
In 2015, Uber is building what may be the largest point-to-point transportation network of its kind; it is literally changing the way the world moves. But unlike traditional transportation logistics companies like FedEx, Uber has an incredibly lightweight... View Details
Keywords: Service; Innovation; Pricing; Customer Loyalty; Uber; Taxi; Sharing Economy; On-demand Economy; Marketing; Operations; Strategy; Disruption; Customer Satisfaction; Transportation; Consumer Behavior
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Moon, Youngme. "Uber: Changing the Way the World Moves." Harvard Business School Case 316-101, November 2015. (Revised January 2017.)

    NGOs and Organizational Change

    The organizational dynamics of non-governmental organizations (NGOs) have become increasingly complex as they have evolved from small local groups into sophisticated multinational organizations with global networks. Alnoor... View Details

    • 01 Sep 2010
    • News

    RX for Change

    process is the product,” Bohmer confirms. “It’s much more than a piece of paper.” Next, Kaplan and his team introduce the Toyota Production System (TPS), which transforms the hospital’s health-care delivery model. How those enormous View Details
    Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance
    • 03 Aug 2022
    • News

    Hungry for Change

    damaged the health of the planet, with single-use plastic from food packaging clogging landfills. Flynn had never imagined herself as an entrepreneur, but she quickly recognized that the food system was not one she could View Details
    Keywords: April White
    • 01 Mar 2021
    • Research & Ideas

    How Systemic Racism Can Threaten National Security

    Systemic racism and discrimination in small communities can undermine a country’s ability to defend itself during conflicts, creating a national security risk, new research says. Marco Tabellini, an assistant professor of business... View Details
    Keywords: by Rachel Layne
    • 18 Aug 2008
    • Research & Ideas

    How Disruptive Innovation Changes Education

    improving public education. The book is titled Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns. According to the authors, "Our goal in writing this book was to dig beneath the sorts of surface... View Details
    Keywords: by Martha Lagace; Education
    • April 2020
    • Supplement

    Cisco Systems and OpenDNS: Strategic Integration (B)

    By: Andy Wu and David Wang
    With more than 72,000 employees and revenues approaching the $50B mark, Cisco Systems is one of the largest information technology and networking firms globally. As the company grew and expanded into different lines of businesses, Cisco consistently looked outwards for... View Details
    Keywords: Mergers and Acquisitions; Integration; Corporate Strategy; Change Management; Entrepreneurship; Organizational Culture; Information Technology Industry
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    Wu, Andy, and David Wang. "Cisco Systems and OpenDNS: Strategic Integration (B)." Harvard Business School Supplement 720-466, April 2020.
    • April 2014
    • Supplement

    Ingrid Johnson: Reflections on Leading Change

    By: Michael Tushman
    This case discusses the issue of leading change at the business banking division of Nedbank, a prominent South African bank, between 2005 and 2009. (This timeframe, beginning just 11 years after Apartheid's end, covers Ingrid Johnson's leadership of this division... View Details
    Keywords: Leading Change; Restructuring; Personal Development and Career; Commercial Banking; Banking Industry; South Africa
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    Tushman, Michael. "Ingrid Johnson: Reflections on Leading Change." Harvard Business School Video Supplement 414-709, April 2014.
    • March 2021 (Revised January 2023)
    • Background Note

    The Pandemic's Impact on the U.S. Food System

    By: José B. Alvarez and Natalie Kindred
    This note is intended not as a comprehensive account but as a starting point for discussion about the impact of the COVID-19 pandemic on the U.S. food system. Written in late 2020, the note describes, in part through the voices of industry leaders, how the pandemic... View Details
    Keywords: COVID-19 Pandemic; Agribusiness; Risk and Uncertainty; Risk Management; Leadership; Change Management; Safety; Health; Health Pandemics; Disruption; Adaptation; Supply Chain; Supply Chain Management; Consumer Behavior; Retail Industry; Food and Beverage Industry; Agriculture and Agribusiness Industry; Transportation Industry; United States
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    Alvarez, José B., and Natalie Kindred. "The Pandemic's Impact on the U.S. Food System." Harvard Business School Background Note 521-065, March 2021. (Revised January 2023.)
    • 2012
    • Other Book

    Redefining German Health Care: Moving to a Value-Based System

    By: Michael E. Porter and Clemens Guth
    The German health care system is on a collision course with budget realities. Costs are high and rising, and quality problems are becoming ever more apparent. Decades of reforms have produced little change to these troubling trends. Why has Germany failed to solve... View Details
    Keywords: Health
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    Porter, Michael E., and Clemens Guth. Redefining German Health Care: Moving to a Value-Based System. Heidelberg: Springer, 2012.
    • 29 May 2001
    • Research & Ideas

    How Technological Disruption Changes Everything

    serve. Why are more and more beds in hospitals vacant? With improving technology, complex work done only at hospitals can now be accomplished at stand-alone sub-system centers, out-patient and in-office care, and through in-home care. The ability to improve the... View Details
    Keywords: by Sean Silverthorne; Health
    • 26 Mar 2024
    • Research & Ideas

    How Humans Outshine AI in Adapting to Change

    automated vehicle having to respond to changing environments—this is where humans are going to shine more than automation systems,” De Freitas says. “If you more deeply understand why your AI systems are... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • 12 Oct 1999
    • Research & Ideas

    Decoding the DNA of the Toyota Production System

    must have built-in tests that signal problems immediately. And it is the continual response to those problems that makes this seemingly rigid system so flexible and adaptive to changing circumstances. The... View Details
    Keywords: by H. Kent Bowen & Steven Spear; Manufacturing; Transportation; Auto
    • April 2023 (Revised September 2023)
    • Case

    Levels: The Remote, Asynchronous, Deep Work Management System

    By: Joseph B. Fuller and George Gonzalez
    Levels is a highly innovative startup in the health care space. They intend to revolutionize health by linking behavior—eating, exercise, sleeping, etc.—to changes in metabolism. They believe metabolic health can be managed through careful monitoring of changes in... View Details
    Keywords: Applications and Software; Business Startups; Organizational Culture; Management Style; Technology Industry; United States
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    Fuller, Joseph B., and George Gonzalez. "Levels: The Remote, Asynchronous, Deep Work Management System." Harvard Business School Case 323-069, April 2023. (Revised September 2023.)
    • September 30, 2019
    • Article

    Climate Change and Our Emerging Cultural Shift

    By: Andrew J. Hoffman
    Today, we have made climate change trivial by making its solutions easy, looking for simple answers that are palatable, generally framing it in the language of commerce. In the long run, it won’t work. There is no technological or political silver bullet to solving our... View Details
    Keywords: Culture; Climate Change; Values and Beliefs; Transition
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    Hoffman, Andrew J. "Climate Change and Our Emerging Cultural Shift." Behavioral Scientist (September 30, 2019).
    • 11 Oct 2004
    • Research & Ideas

    Four Ways to Create Lasting Change

    systems and processes. Moreover, the firm had experienced a slight decline in performance and increasing competition from major rivals prior to his arrival. We were intrigued by the changes taking place at... View Details
    Keywords: by Martha Lagace
    • March 1990 (Revised June 1993)
    • Case

    Analog Devices, Inc.: The Half-Life System

    By: Robert S. Kaplan
    The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details
    Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry
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    Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
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