Publications

Read Now

2025
Working Paper

The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling

By: Caleb Kwon, Antonio Moreno and Ananth Raman

Problem Definition: Considerable academic and practitioner attention is placed on the value of ex-post interactions (i.e., overrides) in the human-AI interface. In contrast, relatively little attention has been paid to ex-ante human-AI interactions (e.g., the... View Details

Keywords: AI and Machine Learning; Employees; Performance Effectiveness

SSRN

June 2020
Case

Recovering Trust After Corporate Misconduct at Wells Fargo

By: Suraj Srinivasan and Jonah S. Goldberg

The case describes widespread misconduct at Wells Fargo Community Bank in the period leading up to 2017 and the company’s subsequent attempts to improve internal controls, company culture, and corporate governance. The case examines the potential causes of large scale... View Details

Keywords: Corporate Misconduct; Internal Controls; Banks and Banking; Crime and Corruption; Corporate Governance; Organizational Culture; Governance Compliance; Management Systems; Organizational Change and Adaptation; Performance Improvement; Governing and Advisory Boards

Educators

2025
Working Paper

Centralized Governance in Decentralized Organizations

By: Lin William Cong, Daniel Rabetti, Charles C.Y. Wang and Yu Yan

We systematically document governance centralization in decentralized autonomous organizations (DAOs) and study its drivers and economic implications. Using multiple data sources and granular on-chain transactional data, we compare our findings to those in corporate... View Details

Keywords: Blockchain; Governance; Voting; Organizations; Financial Services Industry

SSRN

2019
Working Paper

Understanding and Overcoming Roadblocks to Environmental Sustainability. Past Roads and Future Prospects

By: Ann-Kristin Bergquist, Shawn A. Cole, John Ehrenfeld, Andrew A. King and Auden Schendler

This working paper examines key barriers to business sustainability discussed at a multidisciplinary conference held at the Harvard Business School in 2018. Drawing on perspectives from both the historical and business literatures, speakers debated the historical... View Details

Keywords: Environmental Sustainability; Problems and Challenges; History; Governing Rules, Regulations, and Reforms; Opportunities

Read Now

2022
Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati

This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details

Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture

Article

Reaching for Yield in the Bond Market

By: Bo Becker and Victoria Ivashina

Reaching for yield—the propensity to buy riskier assets in order to achieve higher yields—is believed to be an important factor contributing to the credit cycle. This paper analyzes this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details

Keywords: Fixed Income; Reaching For Yield; Financial Intermediation; Insurance Companies; Insurance; Assets; Bonds; Investment Return; Investment Portfolio; Risk Management; Insurance Industry

SSRN

03 Feb 2009
First Look

First Look: February 3, 2009

Working Papers Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting Authors: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract Goal setting is one of the most replicated and... View Details

Keywords: Martha Lagace

10 Feb 2009
First Look

First Look: February 10, 2009

approaches. Finally, the paper reviews the potential role of regional cooperation in mitigating conflict. Download the paper: http://www.hbs.edu/research/pdf/09-086.pdf An Ounce of Prevention: The Power of Public Risk Management in... View Details

Keywords: Martha Lagace

Research Summary

Business Ethics

By: Joshua D. Margolis

Joshua Margolis is interested in how individuals can exercise leadership in the face of competing ethical and economic responsibilities, and how organizations can enable them to do that. In particular, how can managers and companies simultaneously advance... View Details

Centralized Governance in Decentralized Organizations

We systematically document governance centralization in decentralized autonomous organizations (DAOs) and study its drivers and economic implications. Using multiple data sources and granular on-chain transactional data, we compare our findings to those in... View Details

02 Oct 2008
Working Paper Summaries

Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior

Keywords: by Francesca Gino, Lisa L. Shu & Max H. Bazerman

August 2012
Article

Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance

By: H. K. Gardner, F. Gino and B. Staats

In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details

Keywords: Groups and Teams; Projects; Performance Effectiveness; Knowledge Sharing; Employees; Theory; Framework; Management Practices and Processes; Research

May–June 2021
Article

How to Close the Gender Gap

By: Colleen Ammerman and Boris Groysberg

Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details

Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation

11 Oct 2016
First Look

October 11, 2016

two forms: firms that are characterized by high camaraderie between workers, and firms that are characterized by high clarity from management. We document that firms exhibiting both high purpose and clarity have systematically higher... View Details

Keywords: Sean Silverthorne

07 Aug 2012
Working Paper Summaries

When Supply-Chain Disruptions Matter

Keywords: by William Schmidt & Ananth Raman

September 2007 (Revised April 2009)
Case

Norway Sells Wal-Mart

By: Robert C. Pozen and Aldo Sesia

In June 2006, Norway's Pension Fund decided to divest its position in Wal-Mart Stores, Inc. after an investigation by the Fund's Ethics Council. According to a spokesperson of Norway's Finance Ministry, "The recommendation to exclude Wal-Mart cites serious and... View Details

Keywords: Decisions; Ethics; Insurance; Investment Activism; Investment Funds; Government and Politics; Rights; Problems and Challenges; Labor and Management Relations; Power and Influence; Retail Industry; Norway

Educators

20 Nov 2006
Research & Ideas

Open Source Science: A New Model for Innovation

that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its implications for firms. Martha Lagace: Given your research... View Details

Keywords: by Martha Lagace

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

(shortcuts) when making these decisions. This behavioral approach (to distinguish it from a completely rational agent approach), however, introduces biases in the supply chain management decisions. We use the term bias here to represent... View Details

Keywords: by Sarah Jane Johnston

August 2021 (Revised March 2024)
Case

Danaher Corporation (Abridged)

By: Bharat Anand, David J. Collis and Sophie Hood

Between 1985 and 2007, Danaher has been one of the best-performing industrial conglomerates in the U.S. This case examines the corporate strategy of this diversified, global corporation. It describes the firm's portfolio strategy and the Danaher Business System—a... View Details

Keywords: Business Conglomerates; Global Strategy; Multinational Firms and Management; Growth and Development Strategy; Corporate Strategy; Value Creation; Mergers and Acquisitions; Competitive Strategy

Educators