Publications

October 1987
Case

Malaysian Airline System

By: James I. Cash Jr. and Arthur L. Gilbert

Keywords: Air Transportation Industry; Malaysia

November 1999 (Revised October 2009)
Case

Describes a second-year MBA's attempts to make money for a fledgling Web-hosting business. As the case ends, he must both sort out the company's business model and financing needs, as well as select from an array of financing and acquisition alternatives. View Details

Keywords: Mergers and Acquisitions; Business Model; Business Startups; Financial Strategy; Financing and Loans; Web Services Industry

March 1986 (Revised August 1989)
Background Note

Expert Systems Note

November 1990 (Revised February 1992)
Case

Intel Systems Group

By: Marco Iansiti

August 1983
Background Note

Global Agribusiness System

By: Ray A. Goldberg

March 1982
Background Note

Industrial Marketing Systems

January 1975 (Revised June 1975)
Case

Honeywell Information Systems

By: Benson P. Shapiro

Keywords: Information Technology; Information Technology Industry

November 1980 (Revised December 1982)
Background Note

Cost Systems Analysis

09 Dec 2009
News

The Star System

June 2001
Background Note

IT Asset: the "Legacy" System Problem

By: Richard L. Nolan

Describes the legacy system problem facing traditional companies as they strive to build strategic I-Nets. Identifies the key trends amplifying legacy system problems that cause IT assets to become IT liabilities. View Details

Keywords: Trends; Management Systems; Problems and Challenges; Business Strategy; Information Technology

January 2002 (Revised March 2002)
Case

Virtualis Systems (Condensed)

By: Michael J. Roberts and Jay O. Light

Focuses on a graduating HBS MBA who has been working part-time with a Web-hosting firm in California. Discusses the question of which of several "business models" make the most sense for the company to pursue. View Details

Keywords: Entrepreneurship; Business Model; Management Analysis, Tools, and Techniques; Growth and Development Strategy; Business Strategy; Cost vs Benefits; SWOT Analysis; Management Practices and Processes; Web Services Industry; California

February 1995 (Revised March 1999)
Case

Duales System Deutschland

By: Forest L. Reinhardt and Carin-Isabel Knoop

Keywords: Germany

May 1965
Case

Aerospace Systems (C)

24 Apr 2025
HBS Conference

Systems Research Seminars

13 Jun 2021
News

Leading Systemic Change

December 1994
Background Note

Cost System Analysis

By: Robert S. Kaplan

Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details

Keywords: Cost; Analysis; System

October 1996 (Revised January 1998)
Case

Sony Corporation: Car Navigation Systems

By: John A. Quelch

In the summer of 1996, Masao Morita, president of Sony Personal Mobile Communication Co., contemplated how to formulate its multinational marketing strategy for the fast-changing car navigation systems market. Morita needed to resolve the conflicting views within his... View Details

Keywords: Geographic Location; Marketing Strategy; Product Launch; Standards; Mobile and Wireless Technology; Conflict and Resolution; Auto Industry; Electronics Industry; Japan

March 2002
Case

Unified Energy System at Russia

On April 4, 2000, at a board of directors' meeting, CEO Anatoly Chubais, Russia's legendary reformer, announced his plan to break up the Russian joint stock company Unified Energy System (UES). The plan envisioned breaking up the giant energy monopoly along two lines... View Details

Keywords: Risk and Uncertainty; Energy Industry; Russia

October 2004 (Revised January 2006)
Tutorial

Introduction to Responsibility Accounting Systems

By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens

Responsibility accounting systems generate financial and related nonfinancial information about the actual and planned activities of a company's responsibility centers--organizational units headed by managers responsible for a unit's performance. The principal... View Details

Keywords: Business or Company Management; Cost Accounting; Governance Controls; Financial Reporting; Performance Evaluation; Budgets and Budgeting; Planning