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  • All HBS Web  (1,600)
    • People  (2)
    • News  (236)
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  • 2006
  • Working Paper

Cross-Functional Alignment in Supply Chain Planning: A Case Study of Sales and Operations Planning

In most organizations, supply chain planning is a cross-functional effort. Functional areas such as sales, marketing, finance, and operations traditionally specialize in portions of the planning activities, which results in conflicts over expectations, preferences, and... View Details
Keywords: Supply Chain Management; Planning
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Oliva, Rogelio, and Noel Watson. "Cross-Functional Alignment in Supply Chain Planning: A Case Study of Sales and Operations Planning." Harvard Business School Working Paper, No. 07-001, July 2006. (Revised October 2006, July 2008, February 2009.)
  • 2024
  • Working Paper

Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring

By: Maria R. Ibanez, Ashley Palmarozzo, Jodi L. Short and Michael W. Toffel
Capitalizing on the superior credibility and flexibility and potential lower cost of external assessments, many global buyers are relying less on their own employee (“second-party”) auditors and more on third-party auditors to monitor and prevent environmental and... View Details
Keywords: Auditing; Audit Quality; Working Conditions; Sustainability; Empirical Operations; Empirical Service Operations; Sustainability Management; Corporate Accountability; Corporate Social Responsibility and Impact; Supply Chain Management
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Ibanez, Maria R., Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel. "Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring." Working Paper, August 2024.
  • March 2016
  • Teaching Note

Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Inge Skjelfjord, with a long career in international finance focused on agribusiness projects, had a vision to build a cacao research center that would help smallholder cacao farmers, who benefited the least from the chocolate value chain. He aimed to support the... View Details
Keywords: Agribusiness Industry; Farming; Farm; Policy; Change Management; Innovation; Agribusiness; Education; Economic Growth; Research; Supply Chain; Supply Chain Management; Agriculture and Agribusiness Industry; Ecuador
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain." Harvard Business School Teaching Note 316-122, March 2016.
  • March 21, 2022
  • Article

Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?

By: Willy C. Shih
The conflict in Ukraine is only the latest jolt to global supply chains. Disruptions caused by the Covid-19 pandemic, climate-related events, and geopolitical tensions were already undermining their rationale. As companies rethink sourcing, they will have to consider... View Details
Keywords: Supply Chain Management; Supply Chain; Distribution; Globalization; Manufacturing Industry; Consumer Products Industry; United States; Asia; Europe
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Shih, Willy C. "Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?" Harvard Business Review Digital Articles (March 21, 2022).
  • April 2024
  • Teaching Note

Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain

By: Shirley Lu and Robert S. Kaplan
Teaching Note for HBS Case No. 123-076. View Details
Keywords: Carbon Emissions; Blockchain; Supply Chain; Green Technology; Climate Change; Environmental Sustainability
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Lu, Shirley, and Robert S. Kaplan. "Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain." Harvard Business School Teaching Note 124-079, April 2024.
  • 28 Mar 2014
  • Talk

Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors." Management & Organizations Department Seminar, Leonard N. Stern School of Business, March 28, 2014.
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

interesting to see in the classroom. We were talking about fast fashion from a supply chain perspective in my Technology and Operations Management course. And in the middle of class a student raises his hand... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 2019
  • Working Paper

Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Activism seeking to improve labor conditions in global supply chains has led transnational corporations to adopt codes of conduct and monitor suppliers for compliance, but it is unclear whether these formal organizational structures raise labor standards. Drawing on... View Details
Keywords: Monitoring; Supplier Relationship; Sustainability; Sustainability Management; Sustainable Operations; Sustainable Supply Chains; NGO; Globalization; Corporate Accountability; Operations; Supply Chain; Supply Chain Management; Labor; Working Conditions; Business Processes; Corporate Social Responsibility and Impact; Performance Evaluation; Safety; Risk and Uncertainty; Apparel and Accessories Industry; Electronics Industry; China; Indonesia; India; Bangladesh
Citation
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Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design." Harvard Business School Working Paper, No. 17-001, July 2016. (Revised September 2019. Formerly titled "Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions" and "Beyond Symbolic Responses to Private Politics.")
  • 06 Sep 2006
  • Working Paper Summaries

Cross Functional Alignment in Supply Chain Planning: A Case Study of Sales & Operations Planning

Keywords: by Rogelio Oliva & Noel Watson
  • Article

Vaccines Use Bizarre Stuff. We Need a Supply Chain Now.

By: Scott Duke Kominers and Alex Tabarrok
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Kominers, Scott Duke, and Alex Tabarrok. "Vaccines Use Bizarre Stuff. We Need a Supply Chain Now." Bloomberg Opinion (August 18, 2020).
  • 2015
  • Case

Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain

By: Rosabeth M. Kanter, Oludamilola Aladesanmi and Ai-Ling Jamila Malone
Citation
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Kanter, Rosabeth M., Oludamilola Aladesanmi, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain." Harvard Business Publishing Case 316-051, 2015.
  • Article

Contracting in a Supply Chain with Stochastic Demand and Substitute Products

By: Santiago Kraiselburd, V.G. Narayanan and Ananth Raman
Keywords: Supply Chain; Product
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Kraiselburd, Santiago, V.G. Narayanan, and Ananth Raman. "Contracting in a Supply Chain with Stochastic Demand and Substitute Products." Production and Operations Management 13, no. 1 (March 2004).
  • Jun 2021
  • Conference Presentation

Back to the Future: Digital Integration in Global Supply Chain

By: Hise O. Gibson
Citation
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Gibson, Hise O. "Back to the Future: Digital Integration in Global Supply Chain." Paper presented at the Consortium for Operational Excellence in Retailing (COER), Boston, MA, June 2021.
  • 7 Apr 2016
  • Conference Presentation

Assessing and Improving Working Conditions at Global Supply Chain Factories

By: Michael W. Toffel and Yanhua Zhou
Citation
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Toffel, Michael W., and Yanhua Zhou. "Assessing and Improving Working Conditions at Global Supply Chain Factories." Paper presented at the Ethical Sourcing Forum, New York, NY, April 7, 2016.
  • 17 Jul 2014
  • Panel Discussion

Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors

By: Jodi L. Short and Michael W. Toffel
Keywords: CSR; Corporate Accountability; Corporate Social Responsibility; Outsourced Production; Outsourcing; Sustainability; Sustainability Management; Auditing; Audit Quality; Gender; Conflicts Of Interest; Bias; Apparel and Accessories Industry; Electronics Industry; Manufacturing Industry; China; India; Pakistan; Bangladesh; Mexico; Brazil; Viet Nam; Indonesia; Philippines; Sri Lanka; Taiwan; South Korea
Citation
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Short, Jodi L., and Michael W. Toffel. "Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors." Elevate Limited Webinar, July 17, 2014. (Webinar coordinated by Elevate Limited.)
  • Oct 2013
  • Talk

What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors

By: Michael W. Toffel
Citation
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Toffel, Michael W. "What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors." Supply Chain and Operations Department Seminar, University of Minnesota, Carlson School of Management, Minneapolis, MN, United States, October 2013.
  • Article

Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty

By: A. Raman, M. Fisher, J. Hammond and W. Obermeyer
Keywords: Supply Chain; Cost; Risk and Uncertainty
Citation
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Raman, A., M. Fisher, J. Hammond, and W. Obermeyer. "Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty." Production and Operations Management 6, no. 3 (Fall 1997): 211–225.
  • 05 Mar 2001
  • What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

important." Scott Lichtman agrees, pointing out that "to be efficient in this fast-moving era rather requires longer-term investment in skills and strategy adoption by longstanding employees ..." On the other hand, Ryan Heinl believes that... View Details
Keywords: by James Heskett
  • January 2004
  • Article

From Supply Chain to Demand Chain: The Role of Lead Time Reduction in Improving Demand Chain Performance

By: Suzanne de Treville, Roy D. Shapiro and Ari-Pekka Hameri
Keywords: Supply Chain; Performance; Distribution
Citation
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de Treville, Suzanne, Roy D. Shapiro, and Ari-Pekka Hameri. "From Supply Chain to Demand Chain: The Role of Lead Time Reduction in Improving Demand Chain Performance." Journal of Operations Management 21, no. 6 (January 2004): 613–627.
  • 1998
  • Chapter

Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty

By: J. H. Hammond, Marshall L. Fisher, Walter Obermeyer and A. Raman
Keywords: Supply Chain Management; Cost Management; Demand and Consumers; Risk Management; Risk and Uncertainty
Citation
Related
Hammond, J. H., Marshall L. Fisher, Walter Obermeyer, and A. Raman. "Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty." In Global Supply Chain and Technology Management. Vol. 1, edited by Hau Lee and Shu Ming Ng, 76–90. POMS Series in Technology and Operations Management. Miami: Production and Operations Management Society (POMS), 1998.
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