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Show Results For
- All HBS Web
(232)
- News (74)
- Research (143)
- Events (1)
- Multimedia (2)
- Faculty Publications (74)
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods, and Dollar General introduced shopping hours for senior citizens while... View Details
- 04 Sep 2019
- News
From Retail to Real Estate
(Drake Real Estate Partners LLC) (Drake Real Estate Partners LLC) When Nicolas Ibañez’s (MBA 2011) grandfather opened the doors of a grocery store in the 1950s, it was Chile’s first supermarket and an immediate success. Over time the... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
33 more are planned to launch this year. Like Mercadona, a Spanish supermarket chain that Ton profiled in a case last year, QuikTrip systematically makes operating decisions that are good for employees, customers, and profits, she says.... View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
Stores? Research Paper: Targeted Price Controls on Supermarket Products Deconstructing the Price Tag What do you think of this research? Share your insights below. View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
shopping hours for senior citizens while Woolworths Supermarket in Australia closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. To learn... View Details
Keywords: by Sean Silverthorne
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
more and more grocery stores converted to self-service retailing, displaying products in the open so that consumers could choose for themselves. The rise of supermarkets spurred the trend, as did the availability of refrigerated shelves,... View Details
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
company Sysco reduced staffing levels by a third via furloughs and layoffs but also did a deal with Kroger supermarkets to provide some of Sysco’s furloughed workers temporary work at distribution centers. Another option is to rotate... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
spur agriculture. Or the supermarket going up in the inner city. What can a marketing background say to you when your goal is not to sell Coca-Cola, but to offer a better existence to people on the edge? That's the puzzle facing HBS... View Details
Keywords: by Martha Lagace
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
contractual relationships) or noncommercial (e.g., communication on a dating website). Affiliation requires platform-specific investments of time or money or both. For example, a supermarket would not qualify because it is a reseller:... View Details
Keywords: by Julia Hanna
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
environments. Space Rentals. Retailers can also decide to become quasi real-estate companies that manage the overall merchandising look and feel of the spaces they rent. The UK chain Selfridges and department stores in Japan have employed this strategy for a number of... View Details
- 20 Jan 2023
- News
Free Spirits
hoppy, sour, golden, and traditional and hazy IPA. Athletic also offers a rotating selection of seasonal releases and limited editions, which are sold online, on the shelves of supermarkets and in liquor stores and non-alcoholic bottle... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
switched from in-person to online training. Case 4: Partner with other businesses to share labor ChiSuper is a supermarket chain with more than 1,000 stores across China. ChiSuper faced a severe labor shortage at a peak in the COVID-19... View Details
- Web
Thomas Stemberg | Baker Library
Thomas Stemberg MBA 1973, Staples Play Video duration: 29:20 Tom Stemberg, HBS 1973. Interview conducted in April 2001 Tom Stemberg, HBS 1973, started his career in the supermarket industry. By the mid-1980s, out of work and looking for... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
provides a wide array of in-aisle treats and accessories to drive impulse purchases. At the same time, they've maintained a strategy of exclusivity with pet food so that they are not stocking all of the same items that Walmart and the View Details
Sigfried Weis
Weis was instrumental in managing the growth of Weis Markets, often noted as the most profitable supermarket chain in the United States. Weis took the company public in 1965 and went on to produce over 25 consecutive years of successful... View Details
Keywords: Retail
Jack M. Eckerd
acquisitions and by riding on the coattails of the supermarket expansion in the South, Eckerd doubled the size of his business every two years between 1959 and 1975. View Details
Keywords: Retail
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
intimacy, and community offered by direct-to-consumer marketing will have an impact on every industry and intermediary," Deighton predicted. Supermarkets may have "dodged a bullet" for now, but direct-to-consumer marketing... View Details