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- Faculty Publications (36)
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- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
they want, where they want for almost anything they desire. Associated with that, people are much more comfortable with ecommerce, giving their credit card numbers to Amazon and others, so the comfort and trust levels are much higher.... View Details
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is about revenues. Municipal revenues come from economic activity,... View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
link individuals with crime scenes and fathers to their children. Special problems of trust have arisen, because the domain of scientific practice termed 'DNA typing' emerged in a commercial context, and its results serve as the basis for... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
to do so will certainly improve. Gaming of the system will be corrected. The whole process of working hard to measure results better and better is extremely good for patients. If doctors can demonstrate results, they will not have health... View Details
- 02 Feb 2016
- First Look
February 2, 2016
listed a pair of women's sandals on Flipkart's website at 799 Indian rupees ( ) and offered it on promotion at 399. However, upon close examination of the product's display photo, consumers noticed a 399 price tag printed on the strap. Consistent with stated goals of... View Details
Keywords: Sean Silverthorne
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
observed, "We know our limits and understand the law, but we tend to be very open with our employees, we communicate a lot." "They reassured us," said an account executive, "by calling it straight they informed us of their View Details
Keywords: by Martha Lagace
- 02 Jul 2013
- First Look
First Look: July 2
come. If the VC is vulnerable, use the opportunity to build trust rather than to take advantage. Focus on value-not just valuation. Nonfinancial considerations such as control are also important. Strive for understanding. Seemingly... View Details
Keywords: Anna Secino
- 05 Feb 2008
- First Look
First Look: February 5, 2008
ad auctions as a dynamic game of incomplete information, so we can study the convergence and robustness properties of various strategies. In particular, we consider best-response bidding strategies for a repeated auction on a single... View Details
Keywords: Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
long-term engagement and explore the impact of giving self-service consumers the option to interact with a person. Participants engaged in an online investing simulation who are made to feel anxious due to market downturns are less satisfied with their choices and... View Details
Keywords: Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
diagnostic tests for screening. Screening games can apply to the cases where by-products, partner fidelity feedback, or host sanctions do not apply, therefore explaining the evolution of mutualism in systems where it is impossible for... View Details
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