Stakeholder Engagement - Publications - Faculty & Research

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Curriculum - Business & Environment

KHC/3G's offer undervalued Unilever and its long-term value creation strategy. Engine No.1: An Impact Investing Firm Engages with ExxonMobil Key concepts: Impact Investing; ESG (Environmental, Social, Governance) Performance Invest or... View Details

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

requires that key stakeholders join together into one or more groups: A shareholders' council and an annual meeting of the owners to serve the governance needs of the owners. A board of directors to serve the governance needs of the... View Details

Keywords: by John A. Davis

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

stakeholders' objectives. This new model is only beginning to emerge, but some of its outlines are already clear such as a longer-term time horizon, more holistic performance measurement and reporting, more active corporate governance, and greater View Details

Keywords: by Sean Silverthorne; Financial Services

01 Mar 2024
News

Unlocking the Power of Community

correctly acquire tokens—digital assets built on blockchains—which can be traded or redeemed for rewards, from limited edition digital art to sports memorabilia. At the same time, Bleacher Report gains new engagement from viewers and... View Details

Keywords: April White

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Design Thinking Course | HBS Online

Design Heuristics for Generating and Refining Ideas Designing for Behavior Change Featured Exercises B. J. Fogg Behavioral Model: Identify prompts to improve users’ ability and motivation to engage in a desired behavior 6-8 hrs Module 5... View Details

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Faculty & Researchers - Managing the Future of Work

School case, 2022. The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture , Academy of Management Annals, 2022. With Elizabeth J. Altman and Michael Tushman. Strengthening digital infrastructure: A... View Details

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Career Re-Entry & Flexible Work - Alumni

Learning to create an effective network, improve your interpersonal skills, access new information, and connect with important organizational stakeholders in this self-guided course. Resume Maintenance Make it a habit to document your... View Details

01 Jun 2023
News

Curb Appeal

Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

07 Feb 2012
First Look

First Look: February 7

or Change Programme" designed to facilitate stakeholder engagement and communicate how the company delivered value to business and society. The case also provides an investor perspective on the... View Details

Keywords: Sean Silverthorne

Web

The New Role for Government & NGOs - Institute For Strategy And Competitiveness

infrastructure, input availability, and the like. The active engagement of corporations is essential to mobilizing these elements. new stakeholder roles & relationships Government and NGOs are facing limited... View Details

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

followed by flexible execution. McDonald says that might seem like the reverse of a good strategy—shouldn’t a new firm be flexible at the beginning to see what works? But he says focused selection earlier is what allows a company the best latitude for flexible... View Details

Keywords: by Lane Lambert

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

a partner and co-head of private equity in the Americas for KKR. “It also happens to be good business. If you share ownership, you make people feel like they are truly cared for. Employee turnover goes down, absenteeism goes down, employee View Details

Keywords: April White; Management of Companies and Enterprises; Management

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Doing Business in a Divided World - Alumni

to navigate this shifting and complex landscape. To mark the launch of BiGS, the School brought together senior executives in industry, academia, government, and the nonprofit sector for a day of discussion around current practices, challenges, opportunities, and... View Details

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

ripples to others. Companies with the strongest stakeholder and partner orientations are best able to survive and transcend crises, because they can plan together, gain local knowledge from each other, and draw on good will to get back to... View Details

Keywords: by Dina Gerdeman

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

Offices may look just as they did in March 2020, but many companies attempting to welcome workers back are finding that the rules of engagement have changed. For many employees, the sweet freedom of remote work has turned into bitterness... View Details

Keywords: by Kristen Senz

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

You have to project confidence that you’re going to be able to see this through successfully, with a minimum amount of hurt to the company, but also to all of the stakeholders who are relying on your leadership to get them through the... View Details

Keywords: by Sean Silverthorne

23 Mar 2023
Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

cooperative ownership model, but also in any organization-wide sustainability transformation. The Arla team was very intentional about balancing near-term economic value to farmers with long-term environmental value to all of their View Details

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

employed change strategies that focused on both commitment and performance. As ASDA's CEO, Archie Norman, tells it, the new leader has to set a general direction, but must listen and engage people to identify and solve problems. Top-down... View Details

Keywords: by Martha Lagace

28 Oct 2014
First Look

First Look: October 28

examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was expanding rapidly, with a publicly stated goal of growing from 351 to 1,000 domestic stores by 2022. It was also View Details

Keywords: Carmen Nobel

15 Nov 2011
First Look

First Look: November 15

practices that respondents judge to be less defensible. Using three different estimation methods, we find that the proportion of respondents that have engaged in these practices is surprisingly high relative to respondents' own estimates... View Details