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- All HBS Web (348)
- Faculty Publications (18)
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John H. McArthur | About
committee memberships, and consulting posts in business, government, education, and health care organizations around the world. For many years, he served as chair of Boston’s Brigham and Women’s Hospital (BWH), which sparked a lifelong... View Details
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
service.” One company that has been successful with IoT in health care is Philips, whose imaging division has created connected ultrasound and CT scan machines. Instead of just selling the machines to hospitals, the company has worked with View Details
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
startups, thus spinning the wheel of retailing again. The concept fell out of favor with the ascendancy of big box retailers, especially Walmart. Walmart gained such a dominant share, driving so many... View Details
- 28 Mar 2016
- Blog Post
Why I Chose to Pursue an MD/MBA at Harvard
Children’s Hospital Boston on two research studies. I loved the fast-paced environment of the ED and interacting with patients. Then I went to Wesleyan University and studied history, literature, and philosophy in a program called the... View Details
- Web
Judges - Alumni
Start-up culture and operations · Business model development · Team building and coaching · New business development Industry Consumer Products and Services (B2C), Technology Verticals Beauty, E-Commerce, FemTech, Lifestyles of Health and... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
Toyota? With all the books and articles on Toyota, lean manufacturing, just-in-time, kanban systems, quality systems, etc. that came out in the 1980s and 90s, hasn't the topic been exhausted? Steven Spear: Well, this has been a... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
see a ‘pandemic’ of bankruptcy filings in the near future,” Gilson says. “The pandemic analogy is particularly apt, in that if the number of new filings is sufficiently high, the bankruptcy courts, like hospitals treating COVID-19... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
pandemic. Consumers consider the brands they use to be trusted partners and look to them for information about the crisis and how it is affecting their companies, employees, and the products and services they provide. Brands should try to... View Details
Keywords: by Jill Avery and Richard Edelman
- 22 Feb 2022
- News
Breaking News
this platform so that other papers can come in? Maybe that means bringing in local investors and building a cap pooled fund at the state level so we can make other acquisitions. Maybe that means transitioning to a nonprofit, or spinning... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 17 Jan 2012
- First Look
First Look: January 17
full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
degrees, even though it set out each year to hire twice as many. These latter individuals are viewed as essential because the fields of finance and strategy have become increasingly analytical and because leading financial View Details
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
family-starting years, the demographics are slowly shifting. This year, HBS has more student moms than ever before. We now comprise 1% of the student body. When classmates found out I was pregnant, the first question would invariably be,... View Details
- 06 Mar 2012
- First Look
First Look: March 6
requirements, reorienting the discussion around housing finance reform from keeping mortgage credit cheap to ensuring financial stability, and instituting measures that compel asset managers to compete on the true value of the services... View Details
Keywords: Sean Silverthorne
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Airbnb platform. Renters began to see that they were getting hospitality services comparable to hotels, and usually for a significantly reduced price or in more convenient locations. The way Airbnb attracted... View Details
Keywords: by Martha Lagace
- 11 Dec 2017
- News
Growing from Within
and now it’s delivering on customers’ expectations. How did your previous experience at Wyndham and Starwood translate into this role? My prior experience in hospitality has been very relevant. At their core they are both consumer-branded... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details
- 01 Jun 2018
- News
In My Humble Opinion: Be Our Guest
The son of a diplomat and a veteran of the hospitality industry, Craig Smith (AMP 188, 2015) has lived in 13 countries and territories. “Home,” he says, is defined by the furniture and keepsakes that move with you from place to place.... View Details
- 28 May 2019
- News
Cure All
Associate Professor Raffaella Sadun (left) and Professor Leemore Dafny (right); image by John Ritter Professors Raffaella Sadun and Leemore Dafny are both economists who have studied hospitals extensively—Sadun’s research has looked at... View Details