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- All HBS Web (496)
- Faculty Publications (24)
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- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
suboptimal, and they used these insights to start developing their own solutions. It was a real privilege when a Big 4 audit firm that participated in my research gave me direct access to its clients. Across an array of clients I... View Details
Keywords: by Sarah Jane Gilbert
- 25 Nov 2008
- First Look
First Look: November 25, 2008
households that were reminded of the government's negative views about the privatization. A person's beliefs of the benefits of the water privatization were almost 30% more negative (relative to other privatizations) if his/her household did not gain View Details
Keywords: Martha Lagace
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
cost-related reasons, governments back Linux because having access to the source code allows them to verify that sensitive data is treated securely. Binary code makes it hard to figure out who has access to... View Details
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and claim a disproportionate share of the value... View Details
Keywords: Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
examine the firm's choice of business model between the proprietary model (where all software modules are proprietary), the open source model (where all modules are open source), and the mixed source model (where some—but not all—modules are open). When a module is... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Based on that experience, I know he’ll keep small businesses front of mind in these difficult times. He truly understands that small businesses, beyond accounting for half of our country’s jobs, provide a real pathway to the American Dream. Addressing hard problems... View Details
Keywords: by Dina Gerdeman
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
Informing Dissent By: Greene, Hillary, and Dennis Yao Abstract—The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government restrictions on View Details
Keywords: Dina Gerdeman
- 25 Mar 2014
- First Look
First Look: March 25
decision will be informed by dynamics in the North American sugar market-NAFTA affords Mexico unique duty-free access to the U.S.-as well as the world sugar market and other major sugar-producing countries, especially Brazil. Purchase... View Details
Keywords: Sean Silverthorne
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
is attracting are studying digital, says Associate Professor Karim R. Lakhani, a member of D/I'sw faculty who also serves as principal investigator of the Crowd Innovation Lab at Harvard's Institute for Quantitative Social Science. "The Digital Initiative gives us... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
profits when one side is subsidized in equilibrium. By contrast, if platforms make positive margins on both sides, the same investment has the regular, expected effects. Our analysis implies that the strategy space and the logic of... View Details
Keywords: Martha Lagace
- 09 Dec 2014
- First Look
First Look: December 9
distinct groups while creating "spaces of negotiation"-areas of interaction that allow members of each group to discuss the trade-offs they face. We conclude by highlighting the conditions under which spaces of negotiation can... View Details
Keywords: Sean Silverthorne
- 19 Jan 2016
- First Look
January 19, 2016
economic policy tool. In particular, the article analyzes key episodes of macroeconomic policymaking to show the causal logic at work. In each instance, the CCP relied on manipulation of the national land supply and local land access to... View Details
Keywords: Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
Western firms sought access to resources, and they faced little political risk due to Western imperialism. The main risks were logistical due to infrastructure and technological inadequacies. During the Great Reversal between 1929 and... View Details
Keywords: Dina Gerdeman
- 14 Nov 2006
- First Look
First Look: November 14, 2006
in the twenty-first century." Grove gave Tedlow unprecedented access to his private papers, along with wide-ranging interviews and access to his closest friends and key business associates. Nothing was... View Details
Keywords: Sean Silverthorne
- 28 Apr 2015
- First Look
First Look: April 28
deeming it unearned. They also reported a heightened sense of belonging, optimism about career advancement, and access to expanded networks. Yet among those who interacted regularly with Japanese counterparts, narratives also revealed... View Details
Keywords: Sean Silverthorne
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
questions still remained: Was Promesa and the Oversight Board the best method to assist the island in fiscal recovery? Was the Board’s fiscal plan an acceptable approach? Would the island be able to regain access to capital markets and... View Details
Keywords: Dina Gerdeman
- 28 Jan 2014
- First Look
First Look: January 28
access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those... View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
which eventually homogenizes the information space and decreases actors' propensity to form bridging ties, creating a globally separated network; (2) self-containment of the small-world network, or increasing homogenization of the social... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
distill a lifetime of cutting-edge scholarship into short, accessible essays about Chinese identity, culture, environment, society, history, or policy. Can China’s economic growth continue apace? Can China embrace the sacrifices required... View Details
Keywords: Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
Case 809-026 An executive from pharmaceutical company GSK must choose how much to integrate a recently acquired biotechnology firm, Sirtris. Moncef Slaoui, GSK's global head of R&D, championed the acquisition of Sirtris to gain access... View Details
Keywords: Martha Lagace