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  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

for Western companies to see," says Shelman. Younger employees, for example, are encouraged to socialize over company-provided video games on their breaks. This practice serves several purposes: It eases the minds of parents anxious... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 02 Aug 2017
  • What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

leadership talent with the attitude, training, and willingness to devote the time to this difficult task of engagement, which can have a significant impact on performance. Too much emphasis on “making the numbers” to the exclusion of... View Details
Keywords: by James Heskett
  • 23 Jun 2009
  • First Look

First Look: June 23

problems (and the ways they reinforce each other), this paper offers a new approach to community transformation which calls for leaders to use technology to inform and connect people. We need to convert the social safety net into a View Details
Keywords: Martha Lagace
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Testing data on 13,000 shoppers To show how the model works, Ascarza and Padilla fed it some customer data supplied by an international retailer that sells its own brand of beauty products exclusively in its stores and on its website.... View Details
Keywords: by Kristen Senz; Retail; Service
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

penetrated the field of negotiation and then presents a framework for bridging the gap between these two literatures. The paper notes that one of the reasons for its limited impact on negotiation research is that extant research on social... View Details
Keywords: Martha Lagace
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Umit Gurun, and Scott Duke Kominers Abstract—The patent system is commonly justified as a way to promote social welfare and, more specifically, technological progress. For years, however, there has been concern that patent litigation is... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2010
  • First Look

First Look: July 27

generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details
Keywords: Martha Lagace
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

http://www.remote-sensing.routledge.com/books/details/9780805862911/ The Social Utility of Feature Creep Authors:Debora V. Thompson and Michael I. Norton Publication:Journal of Marketing Research (forthcoming) Abstract Previous research... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

surveys said they believed that at least 40 percent of newly remote employees would continue to work remotely at least some of the time, even after social distancing restrictions end. That means, however, that nearly 60 percent of... View Details
Keywords: by Kristen Senz
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

Agee Professor of Social Ethics and the acclaimed author of 50 books including the Pulitzer Prize-winning Children of Crisis, agreed to offer a course he had taught elsewhere at Harvard, where he let students talk about literature. These... View Details
Keywords: by Martha Lagace
  • 09 Sep 2014
  • First Look

First Look: September 9

seeking to make their business socially acceptable and a range of non-governmental groups working to promote public welfare, labor, and minority rights. In France, where a similar coalition did not emerge, consumer credit continued to be... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2010
  • Research & Ideas

It Pays to Hire Women in Countries That Won’t

domestic Korean companies that did employ senior female managers, particularly but not exclusively in the apparel and publishing industries, also appeared to benefit financially from doing so.) The idea of exploiting the View Details
Keywords: by Carmen Nobel
  • 20 Nov 2012
  • First Look

First Look: November 20

the firms they regulate, but not exclusively via dyadic exchanges as is traditionally argued in the regulatory capture and business-government literatures. Instead, regulatory decisions are indirectly shaped via third-party actors who... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling... View Details
Keywords: Martha Lagace
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

your smartphone to how to earn a seat on a corporate board and make socially responsible investments. They gathered Thursday evening to watch a screening of a new documentary on the history of women at HBS, "A Woman's Place."... View Details
Keywords: by Katie Koch & Harvard Gazette
  • 27 Mar 2012
  • First Look

First Look: March 27

Publication:Quarterly Journal of Economics (forthcoming) Abstract We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the... View Details
Keywords: Carmen Nobel
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

behavior and explore how they make a negotiator particularly vulnerable to ethical fading, resulting in subsequent unethical behavior. We discuss several opportunities for future research in the negotiation discipline and other disciplines that draw on motivated View Details
Keywords: Sean Silverthorne
  • 16 Dec 2011
  • Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

history to the future improvement of business management, HBS on Thursday announced the creation of the Business History Initiative, a multidisciplinary research and teaching effort that will take its place alongside five other Initiatives: View Details
Keywords: by Geoffrey Jones & Walter Friedman
  • 20 Sep 2011
  • First Look

First Look: September 20

Moreover, we show that this effect occurs not only in the case of IGOs that focus on economic issues, but also on those with social and cultural mandates. This demonstrates that relational governance is important and feasible in the... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

sponsorship. With respect to end users and complementors, decisions to open or close a mature platform involve 1) backward compatibility with prior platform generations; 2) securing exclusive rights to certain complements; or 3) absorbing... View Details

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