Publications

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Singapore and Shanghai as similar and close. But, when you get near the functions, you begin to understand the differences and to appreciate the challenge of coordinating and integrating them for improved operating performance and... View Details

Keywords: by Benson Shapiro

17 Jun 2002
Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

research, the relationship that exists between FDI and local entrepreneurship in Asia may be one important reason why certain Asian countries developed differently from others, despite surface similarities. This angle on FDI may offer a window into why View Details

Keywords: by Martha Lagace

June 2020 (Revised January 2024)
Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta

By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details

Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore

March 2015
Supplement

Interview: Iz-Lynn Chan at Far East Organization

By: Linda A. Hill and Anthony Mayo

Contains excerpts from an interview with Iz-Lynn Chan, former assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore. Chan discusses... View Details

Keywords: Customer Focus and Relationships; Retail Industry; Real Estate Industry; Singapore

2011
Other Unpublished Work

Towards Improvement in Singapore's Transportation Efficiency and Environmental Impact

By: Benjamin Edelman

I evaluate the suitability of Personal Rapid Transport (PRT) for transportation problems in Singapore, and I propose short-term and long-term applications. View Details

Keywords: Performance Efficiency; Performance Improvement; Environmental Sustainability; Transportation; Transportation Industry; Singapore

Read Now

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

Locations Visited: Shanghai, Beijing, Taipei, Hong Kong, and Singapore Date: March and May, 2006 Purpose: Assess the progress of eighteen business schools in Harvard Business School's Program on Case Method and Participant-Centered... View Details

Keywords: by Sean Silverthorne; Education

June 2021 (Revised December 2021)
Case

Suzhou Good-Ark Electronics: Creating and Implementing a Sage Culture

By: Sandra J. Sucher, Nien-he Hsieh, Susan J. Winterberg, Nancy Hua Dai and Shalene Gupta

Suzhou Good-Ark, a Chinese semiconductor implemented "Sage Culture" management based on traditional Chinese philosophy. Productivity doubled, turnover decreased, and employee satisfaction shot up. By 2015, more than 2,000 companies had toured Wu’s factories, and Wu had... View Details

Keywords: Leadership Philosophy; Leadership; Management Style; Organizational Culture; Transformation; Performance; Semiconductor Industry; China; Singapore

May 2016 (Revised April 2019)
Case

Olivia Lum: Wanting to Save the World

By: Geoffrey Jones and Essie Alamsyah

This case considers the entrepreneurial career of Olivia Lum, who founded the Singaporean water company Hyflux in 1989. An orphan born in Malaysia, Lum provides a rare case of an entrepreneurial success in a country whose economic success has primarily rested on... View Details

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

explains. "It ties in with my ongoing research on the impact of information technology on industries, markets, and organizations." This interest has also brought Applegate to Singapore, where she is studying PSA, formerly the Port of View Details

Keywords: by Alejandro Reyes & Deborah Blagg

Article

Tell Me Who You Want Me to Be: The Role of Collective Endorsements in Leader Identity Development

By: Christopher G. Myers

Research examining 'leader' as an individual role identity has gained prominence in recent years, yet our understanding of how individuals develop these leader identities in organizations is still relatively limited. Drawing on a qualitative interview study of leaders... View Details

Keywords: Identity Construction; Talent Management; Selection; Leadership Development; Talent and Talent Management; Organizations; Identity; Singapore

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March 1997 (Revised April 2011)
Supplement

Gillette Singapore: Managing Global Business Integration on the Ground (B)

By: Rosabeth M. Kanter and Thomas Dretler

Supplements the (A) case. View Details

Keywords: Mergers and Acquisitions; Change Management; Cross-Cultural and Cross-Border Issues; Problems and Challenges; Singapore

07 Jun 2004
Research & Ideas

The Competition of Countries

advantages. Singapore and Japan offer great examples of successful development strategies. Neither country has any natural resources. Both started out extremely poor, but over thirty years put together strategies that successfully... View Details

Keywords: by Cynthia Churchwell

September 2019 (Revised February 2022)
Supplement

Glenn Defense Marine Asia (B)

By: Susanna Gallani, Anja Anliker, Luke Hodges and Amram Migdal

This case describes the growth of Glenn Defense Marine Asia (GDMA) under the leadership of Leonard Glenn Francis. GDMA provided ship husbanding and logistical support services to the United States Navy when Navy ships visited various ports in Southeast Asia. The case... View Details