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- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
100,000-square-foot coworking space that is one of the largest of its kind in the United States. The facility hosts companies focused on financial technology, marketing technology, and software development, and assigns office space to new entrants randomly. The... View Details
Keywords: by Ben Rand
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
immediate and long-term goals in mind. One respondent summed up the challenge in a particularly apt way: “Shifting existing organizational structures from ‘peacetime’ value creation to ‘wartime/survival’ in a very short period of time As... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical... View Details
Keywords: by Sean Silverthorne
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
these revolutions should be welcomed for increasing freedom and dignity for millions—but there are also hard-headed reasons to support them. Although they bring uncertainty and higher oil prices in the short term, we should cheer for the... View Details
- 2022
- Article
Becoming a Learning Organization While Enhancing Performance: The Case of LEGO
By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with
leaders as learning facilitators in an action learning approach, can be transferred from a production context to a
knowledge work context for the purpose... View Details
Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
- 01 Mar 2011
- First Look
First Look: March 1
extensions are discussed, including retail settings where firms carry multiple product categories, shipping and handling costs, and the role of store assistance in impacting consumer perceived benefits. The Short Life of Online Sales... View Details
Keywords: Sean Silverthorne
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
product quality or reductions in costs. Short-run versus long-run responses. Over longer periods, the observable consumer response to a price change may be much different than in the short run. Evidence indicates consumers may take three... View Details
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
Among them are low setup cost, allowing companies to start advertising for as little as $10 a day; precise targeting—to specific demographics, or based on life events such as birthdays or similarity to current customers; short creative... View Details
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details
Keywords: by Dina Gerdeman
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
at Wells Fargo (2016), bribery at Odebrecht (2016), sexual harassment at Uber (2017), misuse of personal data at Facebook (2018), airliner safety at Boeing (2019), fraudulent financial reporting at Wirecard (2020), opioid marketing at... View Details
Keywords: by Dina Gerdeman
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
short horizon and the volatility of their stock, this does not apply to the association between short-termism and cost of capital. We interpret this as evidence that our short-termism measure captures a dimension of non-diversifiable risk... View Details
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
that companies are capturing more data on customers than ever before—recording not only demographic information, but also details on every product purchase they make. "So much attention is being put on retail analytics that it's like... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
forthcoming Annual Review of Economics History, Micro Data and Endogenous Growth By: Akcigit, Ufuk, and Tom Nicholas Abstract—Economic growth is concerned with long-run changes, and as a result historical View Details
Keywords: Dina Gerdeman
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
has raised both excitement and significant funding, building a successful cloud kitchen has proved easier said than done. In dozens of interviews, we learned that even the most sophisticated data users like Uber Eats have struggled to... View Details
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
things or at least convince everyone that things are under control? Wu: It’s essential that he continue to actively engage with all stakeholders here. In the short term, calming the advertisers down is going to be very important, and Musk... View Details
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
supplanted job priorities. No data was provided, but the impression left by the article was that because so many good people have left Amazon, it pursues either intentionally or unintentionally what can be called a low-retention strategy... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their sales data to identify and... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
people." “The misconception is that checking accounts are vanilla products that don't screw people,” says Marco Di Maggio, the Ogunlesi Family Associate Professor of Business Administration at HBS. “Well, overdraft fees are a form of credit. The bank is lending you... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
not going to be incredibly successful. But, if they are, then that’s a conversation that the regulators need to be aware of. In the short run, my great worry is patient privacy. They’re going to get something like 10 or 15 years of... View Details
- 10 Feb 2022
- Research & Ideas
Why Are Prices So High Right Now—and Will They Ever Return to Normal?
some categories,” he says. “Those shortages are putting pressure on prices. And they're still contributing to the high levels of inflation we see now.” Shifting shortages on store shelves To examine the relationship between stockouts and inflation, the researchers... View Details
Keywords: by Rachel Layne