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Show Results For
- All HBS Web
(12,049)
- People (51)
- News (3,233)
- Research (6,519)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,047)
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- 18 Nov 2014
- News
Alfred Raises $2M to Bring Its Personal Butler Service to Boston & Beyond
Keywords: Personal Services
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 28 Sep 2023
- News
Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive
Stockwell joins HBS from Tufts University, where she worked in Career Services and External Relations. Prior to that, she worked at Forrester Research as a senior consultant in learning and growth and human resources. Having lived and... View Details
- 23 Jul 2015
- News
How Pharma Can Offer More than Pills
- 15 Nov 2018
- News
More Invincible than Invisible
- 18 May 2018
- News
A Cold War Hero Who Kept Up Morale
- 25 Jun 2024
- News
On the Move: Alexis DePree (MBA 2007)
When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment. DePree joined Nordstrom in... View Details