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- Faculty Publications (306)
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- 01 Jun 2010
- News
How Green Was My (Silicon) Valley
DOERR AND ADVISEE: From bits and bytes to batteries and biofuels. Saul Loeb/Afp/Getty Images “A boyish billionaire in glasses,” John Doerr (MBA ’76) began to shift his focus from bits and bytes to batteries and biofuels about four years ago, according to Time magazine... View Details
- 01 Feb 2001
- News
New Fitzhugh Professorship Celebrated
in his footsteps. His life exemplified the finest qualities of leadership." Fitzhugh came to HBS after graduating with honors from Harvard College, where he was one of four African Americans in a class of one thousand. He excelled in his... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
drove productivity in the IT sector. These entrepreneurs, and so many others, have fundamentally improved our economy by making goods and services better, cheaper, and more accessible. But can you name any innovators in our bloated,... View Details
- 11 May 2017
- News
Going with the Flow
day. I believed that families should be able to bank their children’s cord blood or make donations; but there needed to be a trusted, quality laboratory and logistics business enabling them to do so. Haemonetics didn’t have an interest,... View Details
Keywords: Robert S. Benchley
- 01 Sep 2013
- News
Three Decades of Change and Counting
I was taken aback by how beautiful the campus was. Then, once I started meeting other SVMP participants, I realized pretty quickly that the quality of the people was on par with the quality of my... View Details
- 01 Apr 2001
- News
Professor Thomas Kennedy Remembered
Professor of Business Administration, Kennedy established a reputation as an exceptional teacher. Dean Kim B. Clark commented, “During his two decades on the faculty, Tom Kennedy played an influential role in an institution that prides itself on the high View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- 01 Apr 2001
- News
New Ventures New Gains
company, Ventro, which provides services for online exchanges. While the gold rush days of the late 1990s may be over, there is still a tremendous amount of enthusiasm for entrepreneurship among HBS students, faculty, and alumni. “The... View Details
- 01 Feb 2001
- News
The Doctor Is In
CEO of the Massachusetts General Physicians Organization (MGPO), which supports its seventeen hundred members with a range of financial and business-related services for physicians in group and individual practice. The MGPO's mission is... View Details
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
private-label manufacturing of quality products. “Up to now, we haven’t been able to service the small customers, such as country clubs, in a cost-effective way,” says Fung. But with the Internet, the... View Details
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
assistance of coworkers. The changes were designed to enhance safety and reliability, but the intervention had the unintended consequence of changing the way many of these men behaved and thought about themselves. In your paper, you use the term “purposive... View Details
- 01 Jun 2020
- News
Inside Out
studying the air they breathe when they are at the surface; we study them where they live, underwater. And yet that’s exactly what we do with humans. For all this time spent indoors, we tend to focus much more on outdoor air quality than... View Details
- 01 Sep 2008
- News
The Levitt Brand
Shapiro visited Levitt to consult about a possible career path in manufacturing. “It was the second time I went to see him,” he recalls, “and Ted was visibly nervous. He said, ‘Your voice. Your voice has a pleading quality to it that is... View Details
- 01 Mar 2005
- News
A Primer on Patents
time, examiners were rewarded for issuing more patents, since that brought in more money. The quality of examiners’ work decreased accordingly. This change, combined with the creation of the CAFC, put sand in the system. Patents became... View Details
- 01 Mar 2013
- News
Opening the Door
neighborhood-based health plan for the city of Charlestown, and I became involved in building a system of benchmarks for the various services that were being offered—everything from dental care to drug and alcohol abuse counseling. I... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
always going to be here, but we needed to have a base of operations closer to California, where we do a lot of work, and Boulder is a great quality of life complement to Miami. Last year we had to close the agency for about a week after a... View Details
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: Garry Emmons
- 02 Mar 2015
- News
To Market, To Market
boosting the quality of life in close to 50 communities. In Nepal, Heifer’s guidance is bringing several villages out of economic distress. “We are 20 months into a new operation of goat farming there,” says Ferrari. “They’ve made $2.5... View Details
- 01 Jun 2012
- News
Straight to the Heart
it’s like dating yourself. The energy and freshness come from being with someone different. I look for qualities in two people that will complement, not mirror, one another. When I begin with a new client, I ask him or her to connect me... View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
is meant to be the kind of place where people want to hang out, talk, or get some work done, and we encourage them to do so. What aspect of Panera most excites you? We’ve gotten all sorts of awards for the quality of our bread. We have... View Details