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- All HBS Web
(1,013)
- People (1)
- News (133)
- Research (724)
- Multimedia (3)
- Faculty Publications (530)
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- 03 Jun 2020
- News
Keeping a Community Connected
Justin Pasquariello (MBA 2010) Justin Pasquariello (MBA 2010) At the end of most days, Justin Pasquariello (MBA 2010) feels like he hasn’t done enough. As executive director of East Boston Social Centers (EBSC), a century-old grassroots organization that provides... View Details
Keywords: Susan Young
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
professionals to implement them, companies were eager to embrace an end-to-end service delivery partner providing open, nonproprietary solutions that simultaneously cut costs and increased efficiency. "We... View Details
- 10 Mar 2017
- News
The Business of Lego Batman
what's really the job is to oversee a production from start to finish. But really, when you're deep into the production process, to hand over the keys to a director and then continue to work with that director and the whole production crew all the way through final... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
drove productivity in the IT sector. These entrepreneurs, and so many others, have fundamentally improved our economy by making goods and services better, cheaper, and more accessible. But can you name any innovators in our bloated,... View Details
- 01 Dec 2015
- News
Ink
something well, you’re not just looking at a Kuwaiti investor or a regional investor—it’s a global scene.” —Faisal Al-Hamad (MBA 2005), discussing the $170 million acquisition of Kuwaiti online food delivery View Details
- 01 Sep 2013
- News
A Focus on You
To sweeten the deal, we have something big to offer in exchange. Beginning this month, HBS is launching a brand-new Alumni website, featuring personalized content delivery (based on your profession and unique interests), customized events... View Details
- 01 Jun 2020
- News
Check In
hotels we own, we’re looking at hospital-grade sanitation programs. We’re looking at things like plexiglass shields between the customer and the check-in desk. We’re considering what social distancing looks like in our restaurants—or do we even open restaurants? We’re... View Details
- 01 Sep 2017
- News
Read All About It: Journalism Can Be Profitable
search? And why aren’t publishers collaborating now to create lavish new forms of online display advertising? —Graham Lovelace (AMP 157, 1999) I don’t think newspapers realized that their product wasn’t just about news. Newspapers back then were a View Details
- 13 Dec 2022
- News
The First Five Years: Christine Keung and Reggie Smith
never watch a baseball game the same way! My favorite cases were in Professor Ryan Buell's Managing Service Operations class, and informed my work improving government service View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
got a high-tech upgrade. On a warm July day at a little past 11 a.m., as the early lunch crowd shuffles in, Karavites runs through the changes: digital menu boards, a mobile ordering system, a new delivery collaboration with UberEATS, and... View Details
- 16 Sep 2015
- News
Built for Speed
modern car making. “Look at that van,” he says, pointing to a white delivery vehicle parked near the Starbucks drive-through, where Rogers refuels. “How do you make steel look like that?” His explanations typically begin with this kind of... View Details
- 01 Dec 2001
- News
HBS Alumni Association Board of Directors: President's Report
board members commit to serving on ad hoc committees, namely, the Global Alumni Conference Committee, chaired by Joan McCabe (MBA '81); the Nominating Committee, chaired by Ed Hajim; and the Community Standards Committee. The first group monitors the development and... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
amazed that we've come so far so fast," says Associate Professor David M. Upton, who has spearheaded the latest initiative with the strategic input of Clark and many others on the faculty, the services of a legion of IT professionals, and... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Mar 2005
- News
Answering the Call
magazine article about Shouldice in 1982, and it nicely illustrated excellence in the delivery of a service,” explains the case’s author, Professor James Heskett. “I knew we had a good story, and when I learned that Shouldice management... View Details
- 06 Dec 2021
- News
Case Study: Let’s Dance
services marketplace with operations in Latin America. Recchia is also an Entrepreneur-in-Residence at the HBS Rock Center for Entrepreneurship. The first thing that comes to my mind is that Lily could try to capitalize on the stories of... View Details
- 01 Jun 2015
- News
Screen Grab
House of Cards and Orange Is the New Black. (Netflix also recently debuted Unbreakable Kimmy Schmidt, a Tina Fey–created comedy originally slated for NBC.) Even live sports, cable’s best hope for retaining subscribers, can be viewed online via View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Dec 2013
- News
Curing Health Care
The occasion? The company, a leading supplier of cloud-based services for electronic health records (EHR), practice management, and care coordination, was expanding. In a big way. Founded in 1997, athenahealth now serves about 44,000... View Details
- 01 Jun 2020
- News
Prognosis
delivery systems take advantage of new approaches for interacting with patients. Historically, telemedicine has been seen by many health care systems as a source of competition; my hope is that more systems will start to think about... View Details
- 08 Sep 2016
- News
How We Make It Work
delivery app Dolly, and Peter is creative and brand director at PitchBook, which he likens to a “Bloomberg for the private capital markets.” Peter Escher reads to Josh while Diane Escher tackles toothbrushing duty as part of the bedtime... View Details
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
other products.” Like for instance, delivering e-commerce packages or being cash-in/cash-out points for financial services in a market with high underbanked rates. And so totally reinvented the model, learning in some ways from what... View Details