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- Faculty Publications (41)
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- All HBS Web (134)
- Faculty Publications (41)
- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
crunching. Acxiom, say analysts, has constructed the world's largest consumer database. Nearly 25,000 servers track data on 700 million consumers worldwide, including most US consumers, assembling approximately 1,500 data points per... View Details
- 13 Jun 2005
- Research & Ideas
Rescuing Products with Stealth Positioning
square and two inches tall. It left everything up to the imagination—which is precisely what Apple had in mind. Downplaying its PC capability, Apple's marketers emphasized the Mini's many other uses: It could be a music server for your... View Details
Keywords: by Youngme Moon
- 01 Jun 2002
- News
Alfred L. Cheauré - A Dog's Life
has attended more than one hundred dog shows across the country, converted an outdated mainframe computer system to a client server system, streamlined internal procedures, cut expenses, introduced DNA as part of the dog registration... View Details
Keywords: Susan Young
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
the model is not to be taken as a literal model of the Linux/Microsoft competition. But can you say anything about why Linux has enjoyed success against Microsoft? A: Linux's success against Microsoft is still relative. In the client space, Windows is the undisputable... View Details
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
successfully. Megibow's team investigated the reason for the failures, again using Web metrics data and server log files throughout the process. Apparently, the "Company" field under the customer's name was causing a problem.... View Details
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
burden of proof for users before they'll be willing to pay: are enough of my friends there to make a switch worthwhile? JD: Advertising is not the only way to achieve a profitable exit, just the most reliable way to date. Large social networks are very expensive to... View Details
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
deal in two ways: In the first description, they stressed that the shop offered great coffee with great value and efficient service, setting up an exchange norm. In the second, they emphasized that the servers always offered a warm... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
with Michael Ewens of the California Institute of Technology and Matthew Rhodes-Kropf of MIT Sloan School of Management. The researchers focus on one of the most important technological shifts in recent years—the introduction of Amazon Web Services, which has allowed... View Details
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
generation of cutting-edge products like high-end servers and electronic paper displays for e-readers. Outsourcing ends up chipping away at what Shih calls America's "industrial commons," the collective R&D, engineering, and... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409017 Linux vs. Windows Harvard Business School Case 707-465 As of 2006, Microsoft is finding that its dominant position in client and server operating... View Details
Keywords: Martha Lagace
- Web
RCS Policies - Research Computing Services
Almost all compute servers rely on the /tmp volume for applications to create temporary files while running, and free space is essential. This is a challenge on clusters as nodes may remain up for months at a time. To help ensure /tmp is... View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
average person to access information on servers around the world. As a tool for exploring how standards are set when new technologies hit the market, the browser wars exhibit many features we like to study: competition between two viable... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
either MAC/OS or Windows 95 from the server without any proprietary network management software." Overall progress has included the implementation of a single campuswide electronic-mail system that is fully compatible with the Internet,... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
file sharing has robbed them of billions of dollars after four consecutive years of falling music sales, they criticized the team's methodology, which consisted of monitoring 1.75 million downloads over 17 weeks in 2002, scouring through View Details
- 01 Jun 2004
- News
Luxe Redux
differentiated, personalized look. “People live differently today,” says Haupt. Asparagus tongs, for example, are a thing of the past. Multiuse items — like Steuben’s Magnolia bowl, which doubles as a caviar server when flipped over — are... View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
raise menu prices—for everyone. Albeit indirectly, consumers pay for the intermediary services. "To me, this seems pretty screwed up," Edelman says. "The system encourages excessive consumption of OpenTable. As diners, we should leave that OpenTable web View Details
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
co-chair of the School’s Global Energy Seminar; Daniel J. Needleman, the Gordon McKay Professor of Applied Physics at SEAS and Principal Investigator at the Needleman Lab; and Vicki Sato, who servers both as Professor of Management... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 09 Mar 2010
- First Look
First Look: March 9
name servers host typosquatting domains as much as four times as often as the web as a whole. Download the paper: http://www.benedelman.org/typosquatting/typosquatting.pdf Working PapersLocation Strategies for Agglomeration Economies... View Details
Keywords: Martha Lagace
- 01 Jun 2020
- News
Meal Plan
The servers were wearing masks, we had disposable menus, and there were protocols for coming into the restaurant. Sitting in the restaurant with friends and having food that you can’t replicate at home—I don’t care how good you are at... View Details