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  • All HBS Web  (8,465)
    • People  (24)
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    Decision Leadership

    DECISION LEADERSHIP is a passionate argument that leaders are, above all, decision architects. They pursue truth over power. When they do, their decisions are more ethical, accounting for broad constituencies and diverse perspectives. Their approach to any task is... View Details

    • December 2004 (Revised March 2006)
    • Background Note

    Decision Trees

    By: Robin Greenwood and Lucy White
    This case introduces decision analysis. Using a simple example, it illustrates the use of probability trees and decision trees as tools for solving business problems. View Details
    Keywords: Decision Making
    Citation
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    Greenwood, Robin, and Lucy White. "Decision Trees." Harvard Business School Background Note 205-060, December 2004. (Revised March 2006.)
    • winter 1996
    • Article

    Ethics for the 21st Century: A Decision Making Approach

    By: D. M. Messick and M. H. Bazerman
    Keywords: Ethics; Decision Making
    Citation
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    Messick, D. M., and M. H. Bazerman. "Ethics for the 21st Century: A Decision Making Approach." MIT Sloan Management Review 37, no. 2 (winter 1996): 9–22.
    • 28 Feb 2023
    • News

    Muhammad Ali: A Case Study in Purpose-Driven Decision Making

    • October 2013
    • Case

    Decision Making at the Top: The All-Star Sports eBusiness Division

    By: David A. Garvin and Michael A. Roberto
    Describes a senior management team's strategic decision-making process. The division president faces three options for redesigning the process to address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him... View Details
    Keywords: Decision Choices and Conditions; Management Teams; Performance Improvement; Planning; Mathematical Methods; Strategy
    Citation
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    Garvin, David A., and Michael A. Roberto. "Decision Making at the Top: The All-Star Sports eBusiness Division." Harvard Business School Case 314-010, October 2013.
    • October 1997 (Revised May 1998)
    • Case

    Decision Making at the Top: The All-Star Sports Catalog Division

    By: David A. Garvin and Michael Roberto
    Describes a senior management team's strategic decision-making process. The division president faces three options for redesigning the process to address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him... View Details
    Keywords: Decision Choices and Conditions; Management Teams; Performance Improvement; Planning; Mathematical Methods; Strategy
    Citation
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    Garvin, David A., and Michael Roberto. "Decision Making at the Top: The All-Star Sports Catalog Division." Harvard Business School Case 398-061, October 1997. (Revised May 1998.)
    • March 2009
    • Article

    Trade-offs in Staying Close: Corporate Decision Making and Geographic Dispersion

    By: Augustin Landier, Vinay Nair and Julie Wulf
    We document the role of geographic dispersion on corporate decision-making. Our findings include: (i) geographically dispersed firms are less employee friendly; (ii) dismissals of divisional employees are less common in divisions located closer to corporate... View Details
    Keywords: Business Divisions; Business Headquarters; Decision Choices and Conditions; Geographic Location; Employees; Resignation and Termination; Retention
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    Landier, Augustin, Vinay Nair, and Julie Wulf. "Trade-offs in Staying Close: Corporate Decision Making and Geographic Dispersion." Review of Financial Studies 22, no. 3 (March 2009): 1119–1148.
    • 10 May 2011
    • Working Paper Summaries

    The Impact of Forward-Looking Metrics on Employee Decision Making

    Keywords: by Pablo Casas-Arce, F. Asís Martínez-Jerez & V.G. Narayanan; Banking
    • 2011
    • Other Unpublished Work

    The Impact of Forward-Looking Metrics on Employee Decision Making

    By: Pablo Casas-Arce, Francisco de Asis Martinez-Jerez and V.G. Narayanan
    Keywords: Decision Making; Employees; Measurement and Metrics
    Citation
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    Casas-Arce, Pablo, Francisco de Asis Martinez-Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision Making." January 2011.
    • November 2022 (Revised February 2024)
    • Exercise

    Managing Customer Retention at Teleko

    By: Eva Ascarza
    This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. View Details
    Keywords: Algorithmic Decision Making; Marketing Strategy; Customer Focus and Relationships
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    Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
    • 30 Oct 2017
    • News

    Research: The Rise of Partisan Media Changed How Companies Make Decisions

    • August 1993 (Revised December 1997)
    • Background Note

    Decision Analysis

    Describes decision analysis, a systemic approach for analyzing decision problems. A running example illustrates problem structuring (decision trees), probability assessment and endpoint evaluation, folding back the tree as a method of analysis, and sensitivity... View Details
    Keywords: Analysis; Decision Making
    Citation
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    Wu, George. "Decision Analysis." Harvard Business School Background Note 894-004, August 1993. (Revised December 1997.)
    • Blog

    Making the Decision to Attend: Our Participants Share Their Stories

    right time? Many find it challenging to make time for education but, once they attend, they discover that for significant career development this time is important to reenergize and gain a broader perspective. "It was a difficult View Details
    • 1998
    • Book Review

    Book Review of Organizational Decision Making edited by Z. Shapira

    By: M. H. Bazerman
    Keywords: Organizations; Decision Making
    Citation
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    Bazerman, M. H. "Book Review of Organizational Decision Making edited by Z. Shapira." Contemporary Psychology 43 (1998): 97–99.
    • June 2020
    • Article

    The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations

    By: Edward H. Chang, Erika L. Kirgios, Aneesh Rai and Katherine L. Milkman
    We highlight a feature of personnel selection decisions that can influence the gender diversity of groups and teams. Specifically, we show that people are less likely to choose candidates whose gender would increase group diversity when making personnel selections in... View Details
    Keywords: Behavior And Behavioral Decision Making; Organizational Studies; Decision Analysis; Economics; Decision Making; Behavior; Analysis; Organizations; Diversity; Gender
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    Chang, Edward H., Erika L. Kirgios, Aneesh Rai, and Katherine L. Milkman. "The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations." Management Science 66, no. 6 (June 2020): 2752–2761.
    • 29 Aug 2016
    • News

    Make better decisions by using stress to your advantage

    • 1983
    • Book

    Decision Making at the Top: The Shaping of Strategic Direction

    By: Gordon Donaldson and J. W. Lorsch
    Keywords: Management Teams; Decision Making
    Citation
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    Donaldson, Gordon, and J. W. Lorsch. Decision Making at the Top: The Shaping of Strategic Direction. New York: Basic Books, 1983.
    • August 2016
    • Article

    Asymmetric Effects of Favorable and Unfavorable Information on Decision-making Under Ambiguity

    By: Alexander Peysakhovich and Uma R. Karmarkar
    Most daily decisions involve uncertainty about outcome probabilities arising from incomplete knowledge, i.e., ambiguity. We explore how the addition of partial information affects these types of choices using theoretical and empirical methods. Our experiments in both... View Details
    Keywords: Ambiguity; Decision Making; Outcomes; Information; Decision Choices and Conditions; Outcome or Result
    Citation
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    Peysakhovich, Alexander, and Uma R. Karmarkar. "Asymmetric Effects of Favorable and Unfavorable Information on Decision-making Under Ambiguity." Management Science 62, no. 8 (August 2016).
    • Research Summary

    Managerial Decision Analysis

    By: David E. Bell
    David E. Bell and Arthur Schleifer, Jr. are concluding a multiyear project aimed at producing more field-oriented case material for the Managerial Economics course, specifically, materials on decision, data, and risk analysis. A series of case- and textbooks (with... View Details
    • December 2002
    • Guest Column

    Bringing Research on Judgement and Decision Making to Public Policy

    By: M. H. Bazerman
    Keywords: Research; Judgments; Decision Making; Policy
    Citation
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    Bazerman, M. H. "Bringing Research on Judgement and Decision Making to Public Policy." APS Observer (December 2002). (short piece.)
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