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  • 07 Feb 2011
  • Lessons from the Classroom

Creating the Founders’ Dilemmas Course

If Noam Wasserman's entrepreneurship elective were a start-up company, investors would be delighted with its growth. When the Harvard Business School professor first offered his Founders' Dilemmas course in 2009, a mere 42 second-year MBA View Details
Keywords: by Carmen Nobel; Education
  • 27 Nov 2023
  • Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

Pons conducted the study with Harvard doctoral students Sahil Chinoy and Martin Koenen; Jacob Brown, an assistant professor at Boston University; and Enrico Cantoni, senior assistant professor at the... View Details
Keywords: by Ben Rand
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

associate professor at the Fuqua School and faculty director of Duke University's Corporate Sustainability Initiative. They received essential technical expertise from student programmers who were fascinated by environmental issues,... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 28 May 2024
  • In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

‘yes’ The venture capital and startup job market is particularly slow this year. I am reaching into my network more than in prior years to put students in touch with people in the industry. Down rounds and layoffs in tech have been in the... View Details
Keywords: by Rachel Layne
  • 29 Oct 2013
  • First Look

First Look: October 29

are increasingly examining the adoption and impact of ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a ten-year field project, over 250 interviews with View Details
Keywords: Sean Silverthorne
  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
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Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

co-author of the case, asks his students whether other companies could export Buurtzorg’s lessons to their industries. “In our case discussions, the students—whether MBAs or executives—don’t write-off Buurtzorg as an extreme case, or... View Details
Keywords: by Annelena Lobb; Health
  • 21 Aug 2000
  • Lessons from the Classroom

Under the Magnifying Glass: The Benefits of Being a Case Study

also extremely flattering to be studied. "To have a case written about us by Harvard," noted one executive at the conference, "is an added value to our brand." The process, of course, can also precipitate doubts, fears and anxieties as well. After... View Details
Keywords: by Martha Lagace
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

opportunities,” says Kerr. That kind of legal support mattered “rather significantly,” he says. “Likewise, the placement of younger arrivals into the US school systems was very important for their education and social integration.” Kerr wrote the study with Sari... View Details
Keywords: by Rachel Layne
  • 29 Apr 2014
  • First Look

First Look: April 29

student to prepare. A great virtue of the method is that it replicates the managerial work involved in solving a problem within a group. Publisher's link: http://www.palgraveconnect.com/esm/doifinder/10.1057/9781137294678.0080 August 2013... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

Amazon.com, Inc., specializing in the provision of web-based storage and computing services to web developers. The case focuses on the issues facing Andy Jassy, the head of AWS, in 2008 as AWS faces increased competition from established technology giants, such as... View Details
Keywords: Martha Lagace
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

for a fully built-out prototype. The customer won’t know that you are working behind the scenes to simulate the experience. A former student of mine with a software engineering background resisted the temptation to code a solution and... View Details
Keywords: by Julia Austin
  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

considered one of the last taboos,” says Senior Lecturer Derek van Bever. “Our students have been asking for it because they see very clearly that they will be in positions of global leadership where they... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

Sarbanes-Oxley Act (SOX) to prevent such failures from happening again. The new rules looked promising. The majority of a board's directors now had to be independent. And senior executives were required to conduct annual assessments of... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

well, because the senior team is tackling important problems and engaging people throughout the organization in solving them." One of the key players is Dr. Uma Kotagal, a neonatologist with a deep-seated passion for improving the... View Details
Keywords: by Julia Hanna; Health
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

management, financial markets, private equity, venture capital, financial engineering (which I also coteach), and a host of other topics. Retail financial services are also occasionally the subject of cases in other areas. But we didn't have a course that would help... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

marketing and social media, as well as about blogs specifically. It also provides examples of other corporate blogs and allows for students to weigh the benefits and drawbacks of this potentially important form of communication. Purchase... View Details
Keywords: Martha Lagace
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

the case with HBS professor David B. Yoffie, the Max and Doris Starr Professor of International Business Administration at HBS, and Matt Higgins, now a senior researcher at the HBS California Research Center. At this point, it seems that... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

At age 32—feeling far removed from the violent street crimes that had consumed his teens and 20s—Larry Miller just knew he was nailing a job interview with a senior partner at Arthur Andersen. That is, until he came clean about his... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

bond). Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208116 Customer-Operator Letter Writing Exercise Harvard Business School Exercise 608-126 The exercise involves having students write letters to an... View Details
Keywords: Martha Lagace
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