Publications

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27 Nov 2012
Working Paper Summaries

No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks

Keywords: by Nava Ashraf, Oriana Bandiera & Kelsey Jack

03 Oct 2013
News

How to Design a Bundled Payment Around Value

Profile

Lily Wu

create. How has your internship experience shaped your goals & career path? I learned that the combination of positive impact on others and intellectual rewards motivate me as a professional. I intend to pursue a career in which I... View Details

Keywords: Nonprofit / Government

January 1975 (Revised September 1982)
Case

First Federal Savings (A)

By: Jay W. Lorsch

Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Banking Industry

25 Apr 2014
Video

Sharon Klammer - Making A Difference

08 Feb 2019
Working Paper Summaries

Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity

Keywords: by Carliss Y. Baldwin

31 May 2012
News

Three Pitfalls Startup Founders Must Avoid

07 Apr 2017
Working Paper Summaries

Explaining the Vertical-to-Horizontal Transition in the Computer Industry

Keywords: by Carliss Baldwin; Computer

30 Mar 2015
Video

Mark Capaldini - Making A Difference

September 2000 (Revised January 2001)
Case

Managing IBM Research in Internet Time

IBM must adapt its research process to the volatility of the Internet market. Issues include incentives, research charter, reward systems, and linkages to business units and customers. View Details

Keywords: Internet and the Web; Research and Development; Information Technology Industry

14 Jun 2018
News

How Chase Sapphire Made Credit Cool for Millennials

January 1996
Background Note

The Motivation for Creativity in Organizations

By: Teresa M. Amabile

People will be most creative when they feel motivated primarily by the interest, enjoyment, satisfaction, and challenge of the work itself--when they are driven by a deep involvement in their work and a passion for it. This note describes the ways in which creativity... View Details

Keywords: Compensation and Benefits; Managerial Roles; Organizations; Creativity; Motivation and Incentives; Satisfaction

March 2022 (Revised August 2022)
Case

LooksRare: The Decentralized, Tokenized, NFT Marketplace

By: Scott Duke Kominers, Shai Bernstein and George Gonzalez

LooksRare launched a decentralized and anonymous organization to compete against NFT marketplace leader OpenSea. By launching its own cryptocurrency, LooksRare attempted to lure users with a digital rewards program. The nature of the organization and its business... View Details

Keywords: NFTs; Alternative Assets; Blockchain; Cryptocurrency; Customer Relationship Management; Market Entry and Exit; Business Model; Marketing

November 2010 (Revised April 2011)
Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia

The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry

June 2024
Article

Enhancing Value and Well-Being: The Basket of Motivators Framework for Aligning Neurology Clinical Practices with Performance Outcomes

By: Peter N. Hadar, Susanna Gallani and Lidia Moura

Physician burnout, which is prevalent in neurology, has accelerated in recent years. While multifactorial, a major contributing factor to burnout is a payment model that rewards volume over quality, leaving physicians overburdened and unfulfilled. The aim of this... View Details

Keywords: Compensation and Benefits; Personal Development and Career; Well-being; Motivation and Incentives

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Article

Matchmaking Promotes Happiness

By: Lalin Anik and Michael I. Norton

Four studies document and explore the psychology underlying people's proclivity to connect people to each other—to play "matchmaker." First, Study 1 shows that chronic matchmaking is associated with higher well-being. Studies 2 and 3 show that matching others on the... View Details

Keywords: Happiness; Relationships