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  • All HBS Web  (1,587)
    • People  (3)
    • News  (287)
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    • Events  (6)
    • Multimedia  (1)
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  • 03 Aug 2011
  • News

No Ducking the Debt Ceiling

Lecturer Robert Pozen succinctly proposed what he called “a debt plan Republicans can support with $400 billion in revenue raisers.” To many Americans, this is now read-it-and-weep material. Just days before the vote, Professor of View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government
  • 11 Mar 2008
  • News

Soak the Rich?

Venture capital, private equity, and hedge fund partners — a group heavily laden with HBS alumni — may have dodged a tax bullet late last year, but they can expect Congressional advocates of higher taxes for investment managers to reload... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details
  • 01 Jun 1997
  • News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
  • 01 Dec 2004
  • News

HBS to Release 2004 Annual Report

Thanks to diligent fiscal management and growth from income-producing activities, Harvard Business School finished fiscal year 2004 last June in a strong financial position. Total revenues of $309 million... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1997
  • News

Mexico on the Brink: A Conversation with Juan Enriquez-Cabot (MBA '86)

From 1988 to 1993, Juan Enriquez-Cabot was CEO of SERVIMET, a for-profit urban development entity of the Mexico City government which grew 4,000 percent during his tenure and became the city's largest revenue source after taxes. In 1993,... View Details
  • 01 Jan 2007
  • News

Sir Martin S. Sorrell, MBA 1968

into one of the world's largest advertising and marketing services organizations. With revenues of around $12 billion, it comprises some of the most famous firms in advertising, marketing, and public relations. He is now positioning WPP... View Details
  • 01 Dec 2008
  • News

Innovation as P&G’s Key

behind how Naturella’s creator, Procter & Gamble, got inside the heads of those consumers is just one of many valuable insights related in The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation (Crown Business,... View Details
Keywords: Sean Silverthorne; Food Manufacturing; Manufacturing; Miscellaneous Manufacturing; Manufacturing
  • 01 Dec 2013
  • News

Curing Health Care

The occasion? The company, a leading supplier of cloud-based services for electronic health records (EHR), practice management, and care coordination, was expanding. In a big way. Founded in 1997, athenahealth now serves about 44,000 medical providers, posted $422... View Details
Keywords: Management; Management; Management; Management; Management
  • 01 Dec 2003
  • News

Alumni Luminaries Discuss Careers, Values with HBS Students

Inc., an enterprise she began in her garage and grew into a $20 million operation with twelve hundred employees. She is the first African-American woman to earn an MBA at HBS. Charles O. Rossotti (MBA ’64), cofounder, former chairman and CEO, American View Details
  • 01 Oct 1998
  • News

Beyond the Numbers

movement, in the mid-1970s Robinson was a strategic financial manager for General Foods' (GF) domestic grocery products. After scanning a decade's worth of data and analyzing GF's investments in new product development, Robinson says he... View Details
Keywords: Eileen K. McCluskey
  • 06 Dec 2021
  • News

Rescue & Recovery

billion dollars in revenues and almost 6,000 people providing aid and economic opportunity in some of the toughest environments around the world. On top of these baseline operations, which have been expanding since its founding in 1979,... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 01 Mar 2014
  • News

Cutting Edge

irrelevance. The company's signature wild cherry–flavored product all but disappeared from retailers' shelves; by 2012, annual revenues had sunk to about $1 million. Enter Steve Silk (MBA 1978), turnaround maestro and patron saint of lost... View Details
Keywords: Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Oct 2002
  • News

Andrew H. Tisch

things like helping the pool attendant put towels on the chaise longues. It was a family business, so we were all involved.” Tisch Hotels evolved into the Loews Corporation, one of the largest diversified financial enterprises in the United States. Last year, the firm... View Details
  • 01 Oct 1998
  • News

Value Added

Now in the midst of his second three-year term as managing director of McKinsey & Company, Rajat Gupta sits in a corner office on the 29th floor of a Chicago skyscraper, overlooking Lake Michigan and the Windy City's financial district.... View Details
Keywords: James E. Aisner
  • 01 Sep 2014
  • News

HBS Faculty Explore Ideas Around the World

conducted for the case. He learned that although ANA is one of the world’s most pro table airlines, a majority of its revenues come from the domestic market, which is shrinking due to Japan’s declining population and competition from the... View Details
Keywords: faculty research
  • 01 Dec 2014
  • News

3-Minute Briefing: Nagisa Manabe (MBA 1991)

package on Thanksgiving? Year over year, our revenue is up, even if we’re still in the red. And that’s a good thing. Touring a postal facility, you’ll often see someone hand-sorting beautiful, large envelopes, usually wedding invitations,... View Details
Keywords: Julia Hanna
  • 01 Sep 2008
  • News

Balanced Equation

Harvard Business Review, Anand Mahindra is vice chairman and managing director of Mahindra & Mahindra Ltd. (M&M), a Mumbai-based “confederation” of almost 100 companies with revenues of $6.6 billion and... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2001
  • News

Q&A: Donna Dubinsky

track. Revenues for the last quarter of 2000 hit $115.6 million, a 600 percent increase from the same period in 1999. Dubinsky, however, remains vigilant: “Many companies are interested in this marketspace,” she observes, “so we have a... View Details
Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information
  • 01 Jun 2025
  • News

Agenda: Stacy Sonnenberg (MBA 2003)

SUPERFAN When Sonnenberg attends a game, she often doesn’t watch the court or field. “I’m always intrigued by stuff that the public doesn’t necessarily think about—like the width of concourses and the mix of seating types,” she says. (Photo: Benjamin Norman) “In... View Details
Keywords: Sasha Issenberg
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