Filter Results:
(213)
Show Results For
- All HBS Web (213)
- Faculty Publications (88)
Show Results For
- All HBS Web (213)
- Faculty Publications (88)
- 26 Oct 2010
- First Look
First Look: October 26, 2010
set of analytic and practical challenges arises, which this article explores via three cases: 1) a cross-border, large-dollar complex sales effort requiring interlocking financial, political, and organizational negotiations among dozens... View Details
Keywords: Sean Silverthorne
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
Montgomery, the motivation for the pilot program was to improve the consumer reselling experience and to enhance "diamond equity." Somewhat paradoxically, consumers typically received very low prices when they tried to sell diamonds (5-20% of the original View Details
Keywords: by Sean Silverthorne
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
chairman of a major African retailer at one of the 21 global roundtable discussions we held with leaders of digital-first and incumbent companies. [div class=infogram-embed data-id=_/6OB5d19m9elT4JzFJntV][/div] More troubling, though, was... View Details
- 14 Jan 2014
- First Look
First Look: January 14
following question: how can data and analytic tools be used to create new value? The authors have explored that question with many clients. In their work, they've seen IT create new value in five patterns: using data from sensors in... View Details
Keywords: Sean Silverthorne
- Web
Podcast - Business & Environment
them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, and how investments like RetourMatras are developing circular solutions for end-of-life mattresses. Karen also... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Direct Channels Authors:Jill Avery, Thomas J. Steenburgh, John A. Deighton, and Mary Caravella Abstract We assess the effects of opening physical retail stores on direct-to-consumer channel sales. Our data come from a leading U.S. View Details
Keywords: Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
Publications 2006 Harvard Business Review Press Keeping Up with the Quants: Your Guide to Understanding and Using Analytics By: Davenport, Thomas H., and Jinho Kim Abstract—Managers today need to be able to analyze and make sense of... View Details
Keywords: Sean Silverthorne
- 16 Jul 2012
- Research & Ideas
Are You a Strategist?
advantage. It also made it very easy for leaders to think of strategy solely as an analytical exercise. "If we're being honest, I was part of the problem," Montgomery says. Montgomery and fellow HBS professor Michael Porter—who is... View Details
Keywords: by Carmen Nobel
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
This opinion piece, first published in the New York Times in August 2005, has been updated by Pankaj Ghemawat for HBS Working Knowledge.Mighty Wal-Mart's headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and... View Details
- 19 Jul 2016
- First Look
July 19, 2016
is a San Francisco–based data analytics company focused on agricultural applications. It was acquired by Monsanto in 2013. In 2015, Climate's decision support platform was used on 75 million acres of farmland in the U.S.; however, most of... View Details
Keywords: Sean Silverthorne
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
a climate risk data provider that gives businesses and governments the analytics to build climate resilience. By leveraging state-of-the-art climate risk modeling, Climate X quantifies the impact of physical and transition risks... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details
Keywords: by Carmen Nobel
- 15 Nov 2016
- First Look
November 15, 2016
the optimal rule. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50545 Who Should Select New Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller,... View Details
Keywords: Sean Silverthorne
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- 25 Jun 2020
- Blog Post
Harvard Business School Class of 2021 Student Profiles
world and the business problems they were solving.” After the Chamber, she accepted a consulting position with Deloitte in Washington DC where she “worked in the strategy and analytics practice for public sector clients. I focused my work... View Details
- 10 Nov 2015
- Blog Post
Using an MBA for a Career Change
and do a ten day consulting project for a company in an emerging market. My team worked for Dafiti.com, the second largest e-commerce retailer in Brazil. I was impressed by how rapidly e-commerce companies could create jobs and started... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
proposition offered by the two clothing retailers is so different that one cannot learn much from comparing the aggregate cost of servicing customers at the two companies. Armani would probably not benefit from studying Wal-Mart's selling... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
industry's biggest challenges: targeting customers who are likely to be interested in what is being sold and measuring the effectiveness of an ad campaign. Improved technology promises to solve the age-old problem once stated by retailer... View Details
Keywords: by Susan Young
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
consumer brands that rely on traditional retailing for the bulk of their sales—have already been demonstrably affected. So will industries that revolve around large gatherings, such as many forms of popular entertainment—sports, cinema,... View Details
Keywords: by Dina Gerdeman
- Web
Business Economics Online Course | HBS Online
Harvard Business School offers to incoming students. I majored in engineering and minored in economics as an undergraduate, but the content of Business Analytics and Economics for Managers showed me new ways for using the theoretical... View Details