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Show Results For
- All HBS Web
(825)
- News (259)
- Research (358)
- Events (3)
- Multimedia (16)
- Faculty Publications (208)
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- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
experience all the things that are coming from McDonald's as an experience of the future. So it wasn't just something we talked about, it wasn't just something we demonstrated in a PowerPoint presentation. But they came into a big warehouse where we had set up our... View Details
- 27 Oct 2015
- News
Sweet Success
retailers such as Whole Foods, Trader Joe’s, and Kroger, and on the menu in upscale restaurants as a sweetener in everything from cocktails to main courses. After focusing on details for several years, Turner hints he is once again... View Details
Keywords: Deborah Blagg
- 01 Dec 2009
- News
One Man Crime Wave
attended the Wharton School before completing his undergraduate studies as a business major at Syracuse University. In March 1937, while he was a student at Syracuse, “a tall, willowy blonde” (as one biographer described her) walked into the View Details
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
entrepreneurs, successful CEOs of other food service companies. If you look around the restaurant industry, you will find it populated with Dunkin’ executives who left us better than they found us, and went on to bigger and better careers... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- 20 Jan 2023
- News
Free Spirits
only get so excited about another round of seltzers with lime. But as obvious as it is that non-drinkers thirst for more interesting options, bar and restaurant owners have been slow to see the opportunity. “They told us that nobody ever... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
love the atmosphere of the restaurants and little shops in the historic districts there, but on the bright side, I don't have much time as a doctoral student to sit in cafés," she laughs. Star Search Boris Groysberg can tell you... View Details
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful View Details
- 01 Jun 2015
- News
Five-Star Research
data from Seattle restaurants, Luca found that a one-star increase in a Yelp rating increased an independent restaurant’s revenue by 5 to 9 percent. (Chain restaurants didn’t see the same effect.) Yelp uses the arithmetic mean of reviewer... View Details
- 01 Dec 2002
- News
Raw, Done Well
California, Klein has bankrolled a 65- seat, gourmet raw-food restaurant called Roxanne's, named after his wife, who is also the establishment's chef. Klein sold his final high-tech venture in 1994 and became, for a time, chairman of the... View Details
- 01 Oct 2002
- News
What's Cookin'
from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National View Details
Keywords: Hanna, Julia
- 01 Jun 1998
- News
New Releases
his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details
- 25 Aug 2022
- News
Vision: To Go-Go
For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details
- 10 Jan 2017
- News
A Side of Data with Your Dinner
company that helps restaurants collect and analysis data to better understand their businesses, and, this month, a new book, The Underground Culinary Tour: How the New Metrics of Today’s Top Restaurants Are... View Details
- 04 Sep 2019
- News
Action Plan: A New ’Cue
marketing strategies and consumer activations around those three pillars, like ‘Back of the House Sessions,’ where we have musicians come in and record.” Be flexible. “On the restaurant side, we have three different models: an... View Details
Keywords: April White
- 22 Feb 2016
- News
Cooking Up America’s Food Culture
he’d become an academic—instead he became instrumental in shaping our country’s food culture. Duda’s restaurant experience had been his education. In Miami, he’d been in the kitchen of the Spiral Restaurant, a new kind of counter-culture... View Details
Keywords: April White
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
whose innovations and creativity greatly influence the direction of the industry. How big is the foodservice industry? Sales for restaurants alone are projected to top $320 billion in 1997. Restaurants are a... View Details
- 11 Dec 2017
- News
Growing from Within
Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details
- 06 May 2019
- News
Are You Ready for Veggie Fast-Casual?
The founder and former CEO of Panera Bread has a new lease on life. Life Alive, that is. And it’s not a lease—he’s the owner. Ron Shaich (MBA 1978), has tapped his $300 million fund, Act III Holdings, to buy and reimagine a mini-chain of Boston-area casual vegetarian... View Details
- 01 Dec 2000
- News
A Plastic Fantastic Friendship
avant-garde artists of the 20th century, a man who clipped coupons for restaurant specials while giving away an art collection valued in the millions." Morse and his wife, Eleanor, bought their first Dalí, Daddy Longlegs of the... View Details
- 01 Jun 2020
- News
All Hands on Deck
Program and provided one-on-one virtual coaching. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June... View Details
Keywords: Jen Mele