Responsive Expectations - Publications - Faculty & Research

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

remember thinking, oh, that must just be my dad; he must be the only person who cares about that." The Dodd-frank Requirement Fast-forward to 2010, when the US Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. A View Details

Keywords: by Carmen Nobel; Retail

November 2020 (Revised September 2021)
Case

HP Instant Ink: (Self) Disrupting the Consumer Printing Market

By: Elie Ofek, Marco Bertini, Oded Koenigsberg and George Gonzalez

Seeking to disrupt the consumer printing market (before being disrupted by others), and in response to customer pain points, in 2013 HP Inc. launched an ink replenishment service called Instant Ink, where customers pay a monthly subscription fee based on the number of... View Details

Keywords: Printing; Ink; Subscription Model; Customers; Information Infrastructure; Service Delivery; Business Model; Disruption; Growth and Development Strategy

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How do information frictions distort international trade? This paper exploits a unique historical experiment to estimate the magnitude of these distortions: the establishment of the transatlantic telegraph connection in 1866. I use a newly collected data set based... View Details

2022
Working Paper

ESG: Hyperboles and Reality

By: George Serafeim

ESG has rapidly become a household name leading to both confusion about what it means and creating unrealistic expectations about its effects. In this paper, I draw on more than a decade of research to dispel several myths about ESG and provide answers to important... View Details

Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Disclosure; ESG Reporting; ESG Ratings; Sustainability; Corporate Social Responsibility and Impact; Environmental Sustainability; Performance; Corporate Disclosure; Reports

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28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

companies public. A lot of entrepreneurial activity in these countries is in the exercise of getting things done more efficiently and creatively in response to constraints that people find themselves immersed in. Some of these constraints... View Details

Keywords: by Martha Lagace

2018
Book

Food Citizenship: Food System Advocates in an Era of Distrust

By: Ray A. Goldberg

The global food system is the largest segment of the world's economy. As agribusiness-studies pioneer Ray Goldberg suggests, it is also the largest health system on the planet. And it is changing fast. Its size and importance to human, environmental, and economic... View Details

Keywords: Food; System; Global Range; Health; Environmental Sustainability; Development Economics; Partners and Partnerships; Public Opinion; Agriculture and Agribusiness Industry; Food and Beverage Industry

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December 2022
Article

Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research

By: Jon M. Jachimowicz and Hannah Weisman

There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that... View Details

Keywords: Employee Relationship Management; Human Capital; Performance Effectiveness; Management Style

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November 2013 (Revised May 2023)
Case

Valuing Yahoo! in 2013

By: Luis M. Viceira and Atul Khosla

In late July 2013, Danielle Engle, Managing Director of Clairemont Capital, was contemplating what to do about a large investment her fund had in the stock of Yahoo! Inc. In mid-2012, Clairemont had invested nearly $75M in Yahoo! after the tech company settled a highly... View Details

Keywords: Investment; Decision Making; Investment Activism; Business Model; Growth and Development Strategy; Valuation

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March 2012
Article

The Incentive Bubble

By: Mihir Desai

The past three decades have seen American capitalism quietly transformed by a single, powerful idea—that financial markets are a suitable tool for measuring performance and structuring compensation. Stock instruments for managers, high-powered incentive contracts for... View Details

Keywords: Economic Systems; Financial Markets; Executive Compensation; Motivation and Incentives; Corporate Governance; Equality and Inequality; Human Capital; United States

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13 Jul 2021
Blog Post

A View from the Horizon

response to Georgia’s bill that sought to restrict voting access. One other name on the list stood out to me: Dr. James Cash. Dr. Cash had been a mentor to me a long time ago, though I didn’t fully realize the impact he was making on me... View Details

21 May 2012
Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

killing jobs at a time when the United States can ill afford to lose them. Few regulatory agencies have a more direct effect on businesses than the Occupational Safety and Health Administration (OSHA), the federal agency responsible for... View Details

Keywords: by Michael Blanding

04 May 2012
Working Paper Summaries

No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

Keywords: by Jiao Luo, Stephan Meier & Felix Oberholzer-Gee

Jerry R. Green

Jerry R. Green

David A. Wells Professor of Political Economy

John Leverett Professor in the University

Harvard University

Jerry Green is the John Leverett Professor in the University and the David A. Wells... View Details

Keywords: aerospace; education industry; insurance industry; professional services

16 May 2018
News

Spotify's 'Hateful Conduct' Policy Drags The Music Industry Into The #MeToo Moment

07 Nov 2007
Op-Ed

How Marketing Hype Hurt Boeing and Apple

from delayed activation and sluggish email (AT&T's responsibility as the exclusive network provider) to feature shortfalls began to dampen marketplace enthusiasm. The hype had brought forward demand from the Apple afficionistas who... View Details

Keywords: by John Quelch; Aerospace; Consumer Products

16 May 2018
Blog Post

Internship Success: Mutual Growth Brings Intern and Enterprise Together

At HBS, Fernando Czapski, MBA 2019, was seeking an internship that would help him fulfill his career transition from engineering to product development. At Zillow, Melissa Tran, University Recruiting Programs Specialist, was responsible... View Details

Keywords: Technology

Article

Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts

By: Ethan Mollick and Ramana Nanda

In fields as diverse as technology entrepreneurship and the arts, crowds of interested stakeholders are increasingly responsible for deciding which innovations to fund, a privilege that was previously reserved for a few experts, such as venture capitalists and... View Details

Keywords: Crowdfunding; Arts; Decision Choices and Conditions; Entrepreneurship; Investment; Fine Arts Industry; Technology Industry

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21 Sep 2010
First Look

First Look: September 21, 2010

PublicationsA History of Irish Economic Thought Authors:Thomas Boylan, Renee Prendergast, and John Turner, eds. Publication:London: Routledge, 2010 Abstract For a country that can boast a distinguished tradition of political economy from Sir William Petty through... View Details

Keywords: Sean Silverthorne

2015
Working Paper

Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts

By: Ethan Mollick and Ramana Nanda

In fields as diverse as technology entrepreneurship and the arts, crowds of interested stakeholders are increasingly responsible for deciding which innovations to fund, a privilege that was previously reserved for a few experts, such as venture capitalists and... View Details

Keywords: Arts; Decision Choices and Conditions; Philanthropy and Charitable Giving

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