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- All HBS Web (842)
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- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
revisited one of its long-standing talent practices. In their Airport Customer Service (ACS) division, there were two employee groups: ready reserves (part-time customer service representatives who worked more flexible hours dependent on... View Details
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
estate company—they have a lot of buildings,” says MarcAntonio Awada, head of research and data science at the Digital, Data, and Design Institute at Harvard (D^3). For an investor looking for an edge, the distinction could be critical.... View Details
- 08 Aug 2022
- HBS Case
Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS
fan base. The effective use of social media was how they created an ecosystem." In a recent case study, “BTS and ARMY,” Harvard Business School associate professor Doug Chung and research associate Kay Koo show how BTS marshalled its legions of devoted fans—known as... View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The Market View Details
Keywords: Carmen Nobel
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
you. It doesn’t rely on what you say. It observes what you do and choose not to do and builds a model of who you are.” Ghosh’s analysis debuts at a time when TikTok is drawing fresh scrutiny related to how its Chinese owners influence global markets and minds. In... View Details
- 26 Aug 2019
- Research & Ideas
Lipstick Tips: How Influencers Are Making Over Beauty Marketing
Charles, Jaclyn Hill, Laura Lee, Desi Perkins, Huda Kattan, Kylie Jenner, Nikkie de Jager, and Manny Mua. Lessons for brands The women surveyed said they want the makeup they purchase to suit their particular skin types—and some said they felt like they weren’t... View Details
- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
Hoffmann, a postdoctoral scholar at the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute at Harvard, and Yanuo Zhou, a doctoral candidate at the University of Toronto. To quantify the dollar value... View Details
- 14 Aug 2007
- First Look
First Look: August 14, 2007
that were not litigated offer empirical evidence supporting the hypotheses. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407001 Cradle-to-Cradle Design at Herman Miller: Moving Toward Environmental... View Details
Keywords: Martha Lagace
- Teaching Interest
Overview
Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
CEO; it has to be led from the top. If you don't believe it, don't do it. Let the culture shape itself. It will represent just one more 'unknown' to deal with, albeit an important one." Q: Business is becoming more global, certainly.... View Details
Keywords: by Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
introduced the Kindle, the first electronic reader with wireless functionality. The case describes the launch of the Kindle and provides information on representative players in the industry (or broader ecosystem) who are likely to be... View Details
Keywords: Martha Lagace
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
foundational elements that help these professionals reach a higher level—the T-shaped leader. What is a T-shaped leader? In this development model, the vertical line of the T represents depth of expertise, and the horizontal line reflects... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
- 18 Mar 2013
- HBS Case
HBS Cases: LEGO
enough" would later be carved into a wooden plaque and hung in the workshop. These themes of good play and quality products were both bedrocks and touchstones for future generations of LEGO toy makers. Godtfred Kirk Kristiansen View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
to the CEO. In many cases, the chief legal officer should be a member of the top management team who is expected to weigh in on all issues, not just represent the legal function. Q: What managerial levels are we talking about here? A:... View Details
- 17 Jun 2008
- First Look
First Look: June 17, 2008
a digital download and available only from the band's own website. The pricing plan represented a significant break from the industry standard of fixed prices for music, typically 99 cents for individual songs and upward of $9.99 for... View Details
Keywords: Martha Lagace
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
band together to lobby for government support, the concerns of restaurant owners and the unique realities and concerns of their industry remain largely unaddressed by government programs designed to help small businesses. Two months into... View Details
- Research Summary
Overview
By: Andy Wu
How can technology entrepreneurs build competitive advantage from the ground up? Professor Andy Wu conducts scholarly research and develops course materials that document how technology entrepreneurs can (1) organize for innovation to create new market opportunities... View Details
Keywords: Strategy; Entrepreneurship; Venture Capital; Growth Management; Organizational Design; Organizational Structure; Technology Platform; Technological Innovation; Information Technology Industry; Retail Industry; Pharmaceutical Industry; Video Game Industry; Media and Broadcasting Industry; United States; China; Southeast Asia; South Asia
- Research Summary
Organisational Learning in Software Requirements Engineering and Management
The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
represent only one component of wartime harm, they nevertheless have profound effects. Specifically, civilians who lose a home to barrel bombing are more likely to see the Assad regime as a greater threat to themselves personally and to... View Details
Keywords: by Sean Silverthorne