Repair and Maintenance - Publications - Faculty & Research

01 Jun 2017
News

Six Receive 2017 HBS Alumni Achievement Award

father’s greeting was, ‘Is your homework done?’ ” Real-world experience: “One of my HBS recommendations was written by my supervisor from a job I had on the Mass Turnpike. I worked for four summers as a maintenance truck rider View Details

20 Oct 2016
News

Smart Moves

information, connected car services, and analytics, founded by Bryan Mistele (MBA 1995). The figures aren’t much better in the United States, where Los Angeles tops the list at 81 hours. And in the rankings... View Details

Keywords: Robert S. Benchley; Support Activities for Transportation; Transportation

01 Dec 2005
News

Trillion-Dollar Fixer-Upper

Japanese ultimately sold virtually all their U.S. properties at a loss. Repairing the damage done by the crash created opportunities to rebuild the business and make it stronger. Morgan Stanley’s Slaughter... View Details

Keywords: Roger Thompson; Real Estate

01 Jun 1996
News

1996 Global Alumni Conference Probes "Information Revolution"

their doors were Apple, Hewlett-Packard, Intel, Oracle, Silicon Graphics, a United Airlines' maintenance operations center, the Lawrence Livermore National Laboratory, and NASA's Ames Research Center. The... View Details

Keywords: Daniel Penrice

05 May 2020
News

“Walking a Tightrope”

the Federal Reserve did surveys in the past few years, they discovered that 40 percent of Americans would have to borrow money if they had a $400 car repair bill. We have a lot of people who are on the edge. View Details

06 Dec 2021
News

Rescue & Recovery

truth, according to Professor Sandra Sucher and Shalene Gupta, coauthors of The Power of Trust: How Companies Build It, Lose It, Regain It, is that the repair process requires a real dedication to the task,... View Details

Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance

13 Mar 2018
News

Leadership Lessons from the “Lone Survivor” Mission

the first helicopter. And I was in disbelief. So I radioed back, and I said, do you mean that he's down for maintenance and will soon pick up... View Details

Publications