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    • News  (119)
    • Research  (234)
    • Multimedia  (2)
  • Faculty Publications  (84)

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  • All HBS Web  (414)
    • News  (119)
    • Research  (234)
    • Multimedia  (2)
  • Faculty Publications  (84)
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  • 06 May 2008
  • First Look

First Look: May 6, 2008

series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental... View Details
Keywords: Martha Lagace
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

overnight. What is a cloud kitchen? Cloud kitchens are commercial facilities purpose-built to produce food specifically for delivery. They do not have brick-and-mortar dine-in areas and consist of shared kitchen space with culinary staff preparing meals that are then... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

disaggregated "clusters" or "ecosystems" of firms has been widely recognized. But platforms and the systems in which they are embedded are very diverse. In particular, platforms may exist within firms as product lines,... View Details
  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

loneliness. But the two do tend to go hand in hand, Goldenberg says. The stars look very different To see if they could break that connection and overcome the tendency to feel lonely while alone, the researchers collaborated with Airbnb, an online marketplace for View Details
Keywords: by Michael Blanding
  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

virtual tour can cost as little as $300 or less, or many thousands for realtors willing to hire a professional to photograph a large home. Roughly 22 percent of houses used virtual tours. To break down those... View Details
Keywords: by Rachel Layne; Real Estate
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

enhance cognitive performance. “Offices with the premier health story will get the premium rent and get the tenants, and the offices with a lagging health story will lag.” To convey to managers the benefits of the healthy building... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

finishing work on a case study about Airbnb, where anyone can offer a room in their house or an apartment for short-term rentals. "Compared to restaurant choice, people are taking a big risk when deciding to View Details
Keywords: by Michael Blanding; Food & Beverage
  • January 2003 (Revised May 2005)
  • Case

Zipcar: Refining the Business Model

By: Myra M. Hart, Michael J. Roberts and Julia Stevens
Zipcar is a start-up organized around the idea of "sharing" car usage via a membership organization. This case describes several iterations of the Zipcar business model and financial plan. These iterations include a very early version and a version developed just prior... View Details
Keywords: Service Operations; Renting or Rental; Business Model; Business Plan; Entrepreneurship; Economic Growth; Management Skills; Transportation; Business Startups; Financial Strategy; Corporate Finance; Growth and Development Strategy; Transportation Industry; Service Industry
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Hart, Myra M., Michael J. Roberts, and Julia Stevens. "Zipcar: Refining the Business Model." Harvard Business School Case 803-096, January 2003. (Revised May 2005.)
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

we measure better versus worse? Even more simply, How do we keep score? "At the economy wide or social level," he continues, "the issue is the following: If we could dictate the criterion or... View Details
Keywords: by Michael C. Jensen
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

protect the rights and well-being of remote employees can further foster the work-from-anywhere movement.” 3. Incentivize people to move to lower-profile areas. Not everyone wants to take out a massive mortgage or pay exorbitant View Details
Keywords: by Kara Baskin
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

  Working PapersCPC/CPA Hybrid Bidding in a Second Price Auction Authors:Benjamin Edelman and Hoan Soo Lee Abstract We develop a model of online advertising in which each advertiser chooses from multiple advertising measurement metrics—paying either for each click on... View Details
Keywords: Martha Lagace
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

to realize there wasn’t much they could do with me,” Miller says. “At 14 or 15 years old, I would come home at 2 a.m. or not come in at all. My parents didn’t give up on me, but they didn’t know what to do,... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that... View Details
Keywords: by Danielle Kost
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

hair salons to real estate agencies have long organized themselves as associations of individuals, with the company itself exerting more or less control over the interaction between service provider and customer. Some hair salons employ... View Details
Keywords: by Michael Blanding; Service; Technology
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

their houses to total strangers who may or may not be serial killers. Five VC firms rejected the nascent company’s pitch outright, and another two didn’t even bother to reply. “Investors must have thought, who would ever do this?” says... View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

something they could do themselves. Or they may not recognize that, say, spending more on rent to live closer to work could put them in a better state of mind. Swapping money for time might be especially... View Details
Keywords: by Dina Gerdeman
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

borrowers and lenders is feasible, the incentive effect of credit reporting is negligible, as bilateral banking relationships discipline borrowers. Information sharing nevertheless affects market outcome by weakening lenders' ability to extract View Details
Keywords: Martha Lagace
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

White people who host rental properties on Airbnb earn significantly more per year than Black hosts, but a “race blind” pricing algorithm could help close that income gap, new research shows. Black hosts who rely on Airbnb’s algorithm to... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

restaurants typically purchase without the ability to hedge or otherwise lock in pricing, and so are at the mercy of supply-price fluctuations. A third cost challenge for restaurants is occupancy. Locations are generally leased on a... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

Versus Emergent Strategy For example, Christensen cites business scholars Henry Mintzberg and James Waters, who in 1985 published a paper defining two forms of strategies: deliberate and emergent. A deliberate strategy, they explained, is a roadmap that a company View Details
Keywords: by Carmen Nobel
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