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  • All HBS Web  (518)
    • News  (106)
    • Research  (286)
    • Multimedia  (1)
  • Faculty Publications  (66)

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  • All HBS Web  (518)
    • News  (106)
    • Research  (286)
    • Multimedia  (1)
  • Faculty Publications  (66)
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  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current private... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
  • 02 Oct 2012
  • First Look

First Look: October 2

Evidence from a Field Experiment Authors: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva Guinan, Karim Lakhani, and Tony Hollenberg Abstract We present the results of a field experiment conducted within the Harvard Medical School View Details
Keywords: Sean Silverthorne
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like... View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

also advising the government—the drug-regulation division of the US Food and Drug Administration—on how to strengthen its oversight of pharma. In addition to this alleged conflict of interest, McKinsey recommended questionable sales... View Details
Keywords: by Pamela Reynolds
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Encourage employees to talk about race After two... View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

reinforcing parts. Rich in organizational detail, and anchored on purpose, such systems of value creation "make strategy the animating force in a company," says Montgomery. "They're the crucial link between lofty ideas and action." To... View Details
Keywords: by Carmen Nobel
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and members of the family that has a... View Details
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

conference and survey from Harvard's business and medical schools may prove particularly timely. Delivered by the Forum on Healthcare Innovation, which was formed last year with encouragement from the respective deans of the two institutions, the report makes five... View Details
Keywords: by Carmen Nobel; Health
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

while transparency of government data overall was an important goal in principle, Data.gov should prioritize its acquisition efforts and pursue specific high-value targets. One CTO recommended giving priority to environmental data in... View Details
Keywords: by Martha Lagace; Technology
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

a sale through. And if a customer didn’t buy after browsing, the team asked questions: What information was the customer missing? Was there something in the customer’s purchase history that Target should have known that would have blocked the sale? “Only searches that... View Details
Keywords: by Dina Gerdeman; Retail
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

children can begin to learn about the business and develop relationships with their siblings and cousins. Figure 1: Basic Governance Structures of the Family Business System Family assembly activities include learning about the business... View Details
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

they are hired, Stanton recommends companies think carefully about the screening procedures they put in place, including longer trial periods to measure performance before officially hiring a new manager. “You need to have provisional... View Details
Keywords: by Michael Blanding; Service
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

through three examples: the design of medical residency matching programs, a scrip system to allocate food donations to food banks, and the recent "Incentive Auction" that reallocated wireless spectrum from television broadcasters to... View Details
Keywords: Carmen Nobel
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

P. Norton aims to make strategy a continual process. The Execution Premium: Linking Strategy to Operations for Competitive Advantage shows managers how to weave organizational principles into a more effective management system that... View Details
Keywords: by Martha Lagace
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

In recent years, consumer review sites including Yelp, Citysearch, and TripAdvisor have become the first stop for recommendations on everything from dinner to dentists. Along the way, they've earned a loyal following from fans, but also... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

profound impact on the inclusivity of the systems you are creating," says Luca, who has also coauthored a new case study, Racial Discrimination on Airbnb: The Role of Platform Design. "Platform companies should think through the... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 11 May 2010
  • First Look

First Look: May 11

formulate recommendations going forward. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/710414-PDF-ENG Organization and Strategy at Millennium (A) Julie M. Wulf and Scott WaggonerHarvard Business School Case 710-415 This case... View Details
Keywords: Martha Lagace
  • 17 Sep 2013
  • First Look

First Look: September 17

selection and recommendation incentives than their sell-side peers. We examine the selection and performance of stocks recommended by analysts at a large investment firm relative to those of sell-side... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

residency, including on metrics such as patients’ likelihood of recommending their specialist, write Maximilian J. Pany, a doctoral candidate at Harvard Business School and MD candidate at Harvard Medical School, and J. Michael... View Details
Keywords: by Rachel Layne; Health
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