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- Faculty Publications (18)
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- All HBS Web (326)
- Faculty Publications (18)
- 01 Dec 2022
- News
My First Job
watch for shoplifters, and keep smiling to maintain customer service. I was 16 and it was a real stretch, but I became quite good at juggling it all and was made a department supervisor. By age 17, I was managing coworkers in their 40s... View Details
- Web
Frequently Asked Questions - Research Computing Services
What is the billing structure for our services? Project work is billable to faculty research projects at a rate of $40/hour. Initial consultations, short inquiries, and research software acquisition for faculty and doctoral students are... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
very quickly ... It's really within that first year that they start to say, ‘This doesn't feel quite right.'" “It happens very quickly,” says Groysberg, reflecting on interviews with college students and young professionals conducted for... View Details
Keywords: by Kristen Senz
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
take on any additional work. (The nationwide average in FranklinCovey's xQ survey was 50 percent.) What's more, over the course of the next six months, the size of Andrus's already overtaxed staff would shrink from 48 to 35—but corporate expectations would not be... View Details
Keywords: by Paul Michelman
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
as more options hit the market. Some countries, such as Israel, have been quite successful in getting vaccine adoption. Others, such as the United States and members of the European Union, have struggled, while many others, such as... View Details
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
“The more similar you are to someone, the more likely you are to work with them.” That homogeneity, however, came with a penalty: a clear lack in financial performance. Partners who came from the same school achieved an 11.5 percent lower success View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
not-for-profits for environmental science, law, economics, innovation, and advocacy increase at far greater than historical rates. Capital for new clean tech ventures has also increased at a rate commensurate with the resulting needs. To... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details
Keywords: by Jill Avery and Richard Edelman
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
by these smart devices. There was another theme around women's empowerment, right? I think the women's empowerment theme will quite possibly resonate into the next Super Bowl. Kenny: We have time for one more question, folks. Speaker 4:... View Details
- Web
Harvard Business School
To...prevent some young people from following the wrong path is quite fulfilling.” Harris received his engineering degree from Purdue University. Inspired by a campus group, he co-founded the National Society of Black Engineers, which now... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
diversity, equity, and inclusion.” It was also found that quit rates varied among and within industries. For example, JetBlue’s quit rate was... View Details
Keywords: by James Heskett
- 28 Apr 2021
- Blog Post
Alumni Spotlight: Cissy Chen (MBA 2019)
wanted to leverage my knowledge & experience in finance to focus on making a difference in my home region of Asia through impact investing. In China, for example, the sector lacks quite a bit with regards to human capital and... View Details
- 20 Sep 2011
- News
A Taxing Question
subsidiaries of US firms is supposed to be taxed at the corporate rate of 35 percent. But the law provides a huge loophole that allows companies to sidestep paying any tax on foreign profits as long as the money stays outside the US.... View Details
- Web
Driving Profitable Growth - Course Catalog
enterprise growth is quite poorly understood. Careful empirical studies show that very few enterprises grow profitably over sustained periods of time. Indeed, many organizations’ pursuit of growth is the very cause of their demise. When... View Details
- 01 Jun 2007
- News
Steve Schwarzman
still some of that today. A lot of investors were not as familiar with private equity, so we needed to basically spend time just trying to explain what was going on. Private-equity firms have borrowed billions at low interest rates to buy... View Details
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
important, we found no evidence that new ecommerce shoppers were less loyal than existing customers. In fact, we observed quite the opposite: Customers who started buying online during the most severe lockdown conditions exhibited higher... View Details
- 01 Jun 2012
- News
What Industrial Policy?
"Taxation, meet Representation." Following up on his pledge to provide greater support for manufacturing, President Obama has announced a proposal to cut the effective tax rate for manufacturers to 25 percent. A number of economists... View Details
- 01 Dec 2018
- News
Ask the Expert: Gimme Shelter
affordable housing instead of allowing developers to build new higher-priced housing? If there was more high-priced housing in the market, wouldn’t other tiers become cheaper? —Gene Pao (MBA 1997) OAKES: We have to make it easier to build both market View Details
Keywords: Jen McFarland Flint
- 01 Jun 2020
- News
Check In
rates in some cases that are less than half of what they were a couple of months ago. The hope is that it won’t last long, but it’s going to take quite a long time to dig out of this hole. Tourists will... View Details
- Profile
Alika Phipps
great way to learn about industry,” Alika says, “at a time when I wasn’t quite sure what I wanted to do. The internship opened doors and gave me a glimpse of multiple opportunities.” Specific reasons for general management Alika returned... View Details