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  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

quality metrics are unreliable and thus, recent legislation may result in unintended consequences. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54443 in press Business History Internment... View Details
Keywords: Sean Silverthorne
  • 2011
  • Working Paper

When Smaller Menus Are Better: Variability in Menu-Setting Ability

Are large menus better than small menus? Recent literature argues that individuals' apparent preference for smaller menus can be explained by choosers' behavioral biases or informational limitations. These explanations imply that absent behavioral or informational... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Investment; Investment Portfolio; Size; Quality
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  • 01 Jul 2013
  • News

The Nature of Business

afraid of the private sector, we're non-partisan, and we like very much to get things done on the ground and in the water. Those are the qualities that have allowed us to grow." Tercek (MBA 1984) shares his successes—such as spending half... View Details
Keywords: Jill Radsken; Social Assistance; Health, Social Assistance
  • 13 Mar 2012
  • First Look

First Look: March 13

Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This... View Details
Keywords: by Martha Lagace
  • July 2011 (Revised September 2012)
  • Case

Industrial Metrology: Getting In-Line? (A)

By: Willy Shih
Metrology plays a key role in the manufacture of mechanical components. Traditionally it is used extensively in a pre-process stage where a manufacturer does process planning, design, and ramp-up, and in post-process off-line inspection to establish proof of quality.... View Details
Keywords: Transformation; Machinery and Machining; Measurement and Metrics; Product Design; Planning; Quality; Opportunities; Competitive Strategy; Diversification; Segmentation; Technology Adoption; Theory; Manufacturing Industry
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  • 20 May 2013
  • Research & Ideas

The Long-Term Fix to US Competitiveness

spirited discussions on how HBS alumni could play an active role in the national debate, countering the "circus" in D.C. “People who should be allies are at cross-purposes with each other.” "We are trying to understand what we can do to actually move the... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

organizations, which often use capitated payments, and bundled payments. Nearly half (46%) of respondents say value-based contracts significantly improve the quality of care, and another 42% say value-based contracts significantly lower... View Details
Keywords: Dina Gerdeman
  • 10 Sep 2013
  • First Look

First Look: September 10

  Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among... View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse talent—and are seeing productivity... View Details
Keywords: Re: Multiple Faculty
  • 28 Apr 2020
  • Blog Post

A Crash Course in Saving a Family Business

(“coffee sommelier”) with her mother, cupping coffees to discern the tasting notes and quality that help them assign grades to the beans. The green coffee beans they select are shipped to Queens where, Han says, “Any coffee that you buy... View Details
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

There are many, but here are examples of each. Settings: Air flow and other engineering steps. Before you think of moving back into your office building or shop, you should check on basic metrics that any building manager should easily be... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

because venture capitalists repeatedly sell their portfolio companies through acquisitions, venture capitalists may be able to certify the quality of the assets that an outside party is buying because they are "staking their... View Details
Keywords: Martha Lagace
  • 29 Mar 2016
  • First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2018
  • News

The True Value of a Tweet

spend more than those who are not induced to like. That’s not to say that likes have no value. We think there are ways to potentially unlock their value, but it’s not this direct effect. We tend to get caught up on metrics that are easy... View Details
Keywords: Jen McFarland Flint
  • 26 Oct 2017
  • News

Can Farming Save the Planet?

According to a report from the University of California Berkeley, “Current carbon sequestration in US cropland soils is only 8.4 million metric tons CO2 Eq. per year, compared to an annual potential of 100 million.” Practices like organic... View Details
Keywords: Constantine von Hoffman; Organic farming; Support Activities for Agriculture and Forestry; Agriculture
  • 17 Aug 2010
  • First Look

First Look: August 17

deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

It is often not as granular as researchers would like; for example, it may provide data by county, rather than by city or at the business level, and it may not include all the variables researchers are interested in, such as quality and... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

leveraged to test and improve the quality of corporate accountability reporting. Ramanna thinks accounting theory has a lot to contribute, in three particular ways: (1) by giving stakeholders the ability to verify what the corporation... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne