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  • All HBS Web  (1,351)
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  • All HBS Web  (1,351)
    • People  (3)
    • News  (217)
    • Research  (893)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (340)
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  • 01 Sep 2003
  • News

Dean Clark Reflects on the School’s Key Initiatives

key areas of work that reflect our commitment to improving the way we carry out our mission. MBA Admissions We continue to seek outstanding students from a wide range of backgrounds whose experience will enrich our classrooms. We... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

electric car will provide air quality benefits in congested downtown areas. The EV1 will further improve the quality of life in cities, he says, because it is quieter than a... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 01 Mar 2010
  • News

Eric Schiffer

sells something for $20 adds a penny cost, it’s meaningless. So we try to eliminate waste and increase productivity in every aspect, whether it’s compliance, shipping, handling, distribution, storage — we strive to find ways to deal with costs creatively. I recognize... View Details
Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade
  • 29 Jul 2013
  • News

Opening New Markets for Black South African Winemakers

"aha moment": She and her husband, Khary Cuffe (MBA 2007), had long wondered how they could improve the world's image of Africa. She realized that purveying to the West a prestige item—of world-class quality... View Details
Keywords: wine; wine making; wine importing; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Dec 2011
  • News

Ticktock

partner with an American product design firm and risk prohibitive expense, or to team up with a less-expensive overseas firm and risk the inherent quality control and communications issues? (Nanda, who was able to launch the product with... View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Mar 2005
  • News

Venture Capital’s Comeback

specializes in serving the financial needs of its venture-capital and start-up clients. “They weren’t sure what to do with their lives.” Four years later, venture capital is, at least, out of the rough. “We see a set of improving... View Details
Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance
  • 17 Dec 2024
  • News

Solving the Underemployment Crisis

Virginia’s winning proposal for Amazon’s HQ2 expansion. As head of the Virginia Economic Development Partnership, the HBS graduate led the effort, which centered on bolstering the state’s talent pipelines. Today we’ll talk about Strada’s research, programs, and... View Details
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 08 Aug 2013
  • News

Cause Marketing Gets Personal

different departments. "NABCO was instrumental in changing the course of breast cancer screening, treatment, and care," she says. "Our physician and corporate partnerships to educate women replaced fear with facts. We helped craft and implement laws and regulations,... View Details
Keywords: Jill Radsken; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 23 Oct 2019
  • News

Exploring Big Issues at the Intersection of Business and Society

Professor Joseph Fuller looked beyond dystopian forecasts to explore how ever-evolving technology has the potential to improve the quality of work lives, the earnings of most workers, and company... View Details
Keywords: Educational Innovation
  • 01 Jun 2005
  • News

Transforming the IRS

feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 01 Jan 2005
  • News

Rahul Bajaj, MBA 1964

of disobedience. "To lower my costs while improving the price and quality of my products, I needed economies of scale," he explains. "Ignoring a government regulation, I increased my volume by more than the... View Details
  • 01 Dec 2016
  • News

Research Brief: So Many Sites, So Little Time

and news to social media and video. That stability becomes easier to understand if you take into account that internet use inside most homes is an activity that takes place in little moments of free time that don’t change much. This “bursty” or “plastic” View Details
  • 01 Mar 2012
  • News

Health Care’s New Frontier

consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided quality care for healthy women... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 25 Aug 2014
  • News

The First Five Years: Raymond Hwang (MBA 2010)

people will experience significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2009
  • News

The Myth of Laissez-Faire

taxes bring us? Improved schools, universal health care, energy and environmental solutions, better jobs and rising incomes, and the flexibility to deal with abrupt changes in the world. In short, the standard of living will once again... View Details
Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

consumers," Brown observed. "They have ever-rising expectations about the quality and clarity of their care." For that reason, Brown envisions a movement toward personally kept electronic records, a portable system that can be easily kept... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 01 Oct 1997
  • News

Meeting the Challenges of Third-World Development

productivity but also by offering a sustainable means for families to improve the quality of their lives through their own hard work and initiative. The goal is to empower individuals so they can mobilize... View Details
  • 01 Oct 1998
  • News

A Community Investment

government. For example, we need to figure out how to improve the quality of education in this country. Our public educational system is failing, and true to form, entrepreneurs are rising to the challenge.... View Details
  • 22 Feb 2022
  • News

Vision: Learning Curve

Indian nonprofit devoted to supporting the millions of low-income women who toil in the country’s informal economy. Serving young people and working mothers, brother and sister each came to believe that intervening at the preschool and primary-school levels was... View Details
Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
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