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Publications

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  • All HBS Web  (318)
    • News  (79)
    • Research  (202)
    • Events  (1)
  • Faculty Publications  (89)

Show Results For

  • All HBS Web  (318)
    • News  (79)
    • Research  (202)
    • Events  (1)
  • Faculty Publications  (89)
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  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

information daily, the repeated communications seemed puzzling to Neeley, at least at first. The researchers moved forward to investigate what sort of events triggered managers to deploy multiple messages. They studied the communication... View Details
Keywords: by Kim Girard
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

economic stagnation? Silverthorne: What most surprised you about your research results? Rithmire: The biggest puzzle was the one that yielded the biggest insight: Why did firms in Indonesia and China seem to purposefully expand and invest... View Details
Keywords: by Sean Silverthorne
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

results will help retailers work through the complicated pricing puzzle and pinpoint the best fit for their businesses. In deciding whether to self-match, companies should start by determining whether their competitors are already doing... View Details
Keywords: by Dina Gerdeman; Retail
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

bureaucratic, and ineffecient into the leader in its industry."   Perhaps the most puzzling and problematic aspect of creating Strategy-Focused Organizations is how to sustain the effort. Many companies have managers who have read... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

difference? Gino: As Frances and I were thinking about this, I came back to an experience of being in an escape room, which is something that I’ll never convince Frances to do with me. We created a similar experience with an expert puzzle... View Details
Keywords: by Jen McFarland Flint
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

we do work?" Even with Salesforce’s extra muscle, Slack’s executives have puzzled over how to compete with a free rival, a new Harvard Business School case study illustrates. Now, a David-and-Goliath contest is underway, and the outcome... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

be win-win,” Pisano says. “But they can also be win-lose, or lose-lose. Everybody can come out worse if you don’t think through how to do these things well.” For Austin, the main takeaway is rethinking how to manage people and talent. He points to SAP’s analogy that... View Details
Keywords: by Roberta Holland; Technology
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

her study, it “remains a puzzle why financial fraud persists despite the severity of the penalties for and negative consequences of being caught.” Her study set out to probe the extent to which FBI enforcement deters white-collar crime.... View Details
Keywords: by Jay Fitzgerald
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

offer these benefits. Even getting consumers with some of the highest electric bills in the country to turn off the lights can be challenge, as California found out with a failed discount program. Why some incentives spur action while others don’t has been View Details
Keywords: by Scott Van Voorhis
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

retirement, Amabile and colleagues found that, for many, the transition begins smoothly enough but then develops into retirees questioning their own identity and puzzling over how to structure their days as their familiar work life fades... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 16 May 2000
  • Research & Ideas

The Simple Economics of Open Source

also draw an analogy to academe, writing that commercial interests can easily preclude creativity and intellectual exploration if programmers become too fixated on exciting, short-term commercial goals. Puzzles For The Future The open... View Details
Keywords: by Martha Lagace; Technology
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

quickly to world events The upshot, Cavallo says, is that retail prices have become less insulated from economic shocks, like changes in fuel costs or exchange rates, as retailers capture changing costs more quickly. This helps explain some of the View Details
Keywords: by Roberta Holland; Retail
  • 30 Jul 2012
  • Research & Ideas

How Technology Adoption Affects Global Economies

The dynamics of technology adoption are very persistent," Comin says. Extensive Vs. Intensive Margins While those findings were significant, Comin was puzzled by one apparent paradox related to the fact that technology adoption lags have... View Details
Keywords: by Carmen Nobel
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

spur agriculture. Or the supermarket going up in the inner city. What can a marketing background say to you when your goal is not to sell Coca-Cola, but to offer a better existence to people on the edge? That's the puzzle facing HBS... View Details
Keywords: by Martha Lagace
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

handbook for rethinking diversity and inclusion; and the new book Glass Half-Broken by HBS colleagues Colleen Ammerman and Boris Groysberg. Voting rights is a contentious immediate issue in America, which is puzzling to those of us who... View Details
Keywords: by Kathryn Haviland
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

similarly strive to develop and quickly market a minimum viable algorithm. This approach may take some convincing; the DNA of founding technical teams is often around solving technical puzzles and increasing accuracy from 90 percent to 95... View Details
Keywords: by Rocio Wu
  • 11 Aug 2011
  • Lessons from the Classroom

Perfecting the Project Pitch

it's important for speakers to grab the audience's attention early. There are a number of tricks for doing so, such as posing a puzzle to capture the audience's attention. "I tell students that they have 30 seconds with an... View Details
Keywords: by Dennis Fisher
  • Research Summary

Overview

By: Vincent Pons
Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

scientific reasoning and method appear to be applicable to business, thus helping to legitimate the study of business as an activity within the university. Yet what exactly a "science" of management should study would be puzzled... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
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