Product Upgrade - Publications - Faculty & Research

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23 Sep 2014
First Look

First Look: September 23

hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details

Keywords: Sean Silverthorne

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

credit analysts exhibit a sizable partisan gap in their economic outlook, with roughly two-thirds the size of the gap observed among households. This bias affects analysts’ decision to upgrade or downgrade corporate credit ratings,... View Details

Keywords: by Rachel Layne

05 Aug 2008
First Look

First Look: August 5, 2008

upgrade sales to an installed base. When profits from the installed base are sufficiently large, a pure strategy equilibrium exists with two B firms active in the market. Although there is competition in the complement market, the... View Details

Keywords: Martha Lagace

08 Jul 2014
First Look

First Look: July 8

technical knowledge about a product or process. When state-sanctioned intellectual property (IP) rights are ineffective or costly to enforce, modularity can be used to hide information and thus protect IP. We investigate the impact of... View Details

Keywords: Carmen Nobel