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- All HBS Web (355)
- Faculty Publications (57)
- 04 May 2009
- Research & Ideas
What’s Next for the Big Financial Brands
valuable brands list. The rival 2008 Interbrand ranking of the top 100 global brands included 13 financial services brands. Citi appeared on both lists. Today, with its brand reputation seriously damaged, Citi's stock price is in the... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Wahlen of MIT Sloan—examine whether such “wisdom of the crowd” can beat the odds in predicting a blockbuster at a higher rate than the gut of an individual producer. "While some companies have used crowdsourcing as a way to make decisions on View Details
- Web
Advisory Board - Entrepreneurship
company Excara and switched to selling enterprise software for managing product content. In 2002, he started two nonprofits in response to the sexual abuse crisis in the Catholic Church. He is currently acting VP of View Details
- 19 Apr 2010
- Research & Ideas
The History of Beauty
the consumer products giant Unilever, published some years ago. This company had a long-established business in soap and other toiletries, but spent decades after World War II striving without great success to expand its business into... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
Working PapersFemale Empowerment: Impact of a Commitment Savings Product in the Philippines Authors:Nava Ashraf, Dean Karlan, and Wesley Yin Abstract Female 'empowerment' has increasingly become a policy goal, both as an end to itself... View Details
Keywords: Martha Lagace
- 01 Mar 2024
- News
Counter Intelligence
When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
advice to restaurant owners, staff, investors, and patrons that we offer below. How did it deteriorate so quickly? Restaurants are universally labor intensive—by any productivity metric they rank among the... View Details
- 16 Dec 2014
- First Look
First Look: December 16
technologies compete in production and innovation, in the sense that research can be directed to either clean or dirty technologies. If dirty technologies are more advanced to start with, the potential transition to clean technology can... View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
This question produced responses that may encourage some of us to rethink what is happening in the ranks of those organizations pursuing hybrid work strategies. On the one hand, we’ve heard from senior executives making the case for... View Details
Keywords: by James Heskett
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
Scouts of the USA from 1976 to 1990, was ranked by Fortune magazine in 2015, according to her obituary, as the “37th in its list of the world’s 50 greatest leaders, ahead of Jamie Dimon, the chief executive of JPMorgan Chase.” Peter... View Details
Keywords: Re: James L. Heskett
- 26 Sep 2006
- First Look
First Look: September 26, 2006
Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth has accelerated in the U.S.... View Details
Keywords: Sean Silverthorne
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
productive relationships. However, every year, a few thousand customers file new arbitration cases with Finra, the US brokerage industry’s regulatory organization, alleging everything from negligence to fraud. “Consumers should monitor... View Details
- Web
Alternative Investments Course | HBS Online
How Is Private Equity Funded? Three Segments of PE Should BC Partners Exit? Show Hide Details Concepts Introduction to Private Equity Venture Capital Growth Equity Buyouts Private Equity Wrap-up Featured Exercises Calculate the value of equity Identify and View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
from Medical Device Recalls By: Ball, George P., Jeffrey T. Macher, and Ariel Dora Stern Abstract—When innovations are successfully commercialized into new products, they can create value for both consumers and firms. When products... View Details
Keywords: Dina Gerdeman
- 18 Dec 2012
- First Look
First Look: December 18
of Research in Marketing 29 (2012) Abstract We examine the underlying process behind the IKEA effect, which is defined as consumers' willingness to pay more for self-created products than for identical View Details
Keywords: Carmen Nobel
- Web
Social Enterprise - Faculty & Research
boardrooms, consistently ranking at the bottom of some two dozen possible priorities. Many years ago labor conditions in Asian contract factories prompted Nike board member Jill Ker Conway to lobby for a board-level corporate... View Details
- 14 Apr 2009
- First Look
First Look: April 14, 2009
Competition Between Differentiated Products with Demand for More Than One Variety Author: Andrei Hagiu Abstract We analyze the existence of pure strategy symmetric price equilibria in a generalized version of Salop's (1979) circular model... View Details
Keywords: Martha Lagace
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
Yet amid all these measures of customer success, some companies lose sight of the ultimate objective: to make a profit from selling products and services. In their zeal to delight customers, these companies actually lose money with them.... View Details
Keywords: by Robert S. Kaplan
- 28 Jan 2008
- Research & Ideas
Billions of Entrepreneurs in China and India
salt, it is said that about 50-plus million Chinese and 20-plus million Indians live outside their home countries. India's tendency to shun its diaspora must rank as among the most disastrous decisions made by a nation in modern times:... View Details
Keywords: by Martha Lagace