Process Transparency - Publications - Faculty & Research

09 Nov 2010
First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those differences reflect the trade-off... View Details

Keywords: Sean Silverthorne

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

models cannot predict. COVID-19 events deliver surprises daily to many organizations, so the decision-making process that responds to rapid change is as important as the decision itself. Agile leaders promote a move in mindsets that... View Details

Keywords: by Sean Silverthorne

Web

Baker Library / Bloomberg Center | About

information systems for Salomon Brothers. In 1981, with the idea for a technology company that would bring greater transparency and fairness to the financial system, he launched a small startup in a one-room office. Today, Bloomberg L.P.... View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

performance, such as the Acumen Fund, the Robin Hood Foundation, the Millennium Challenge Corporation, and ActionAid International. ActionAid, for example, is practicing "downward accountability" by creating transparent measurement View Details

Keywords: by Julia Hanna

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details

Keywords: Dina Gerdeman

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more View Details

Keywords: by James L. Heskett; Manufacturing

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

capital to the best ideas, weeding out the bad ones. Investors have the challenge of sorting through the overwhelming number of ideas to discern the good ones, a process compared to finding a needle in a haystack. They often lack the... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

crossing a solid white line in order to maintain the flow of traffic. Transparency will build trust Ultimately, getting to commonsense AVs will involve more of a gradual process than a single testing event.... View Details

Keywords: by Michael Blanding; Auto

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

engage employees. Workplace changes prompted by the pandemic have made employees more adaptable and flexible than before; however, persistent change without time to absorb and process causes fatigue. Leaders who are numb to fatigue make... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

Blog

Leading Successful Digital Transformation

efficiency of supply chains, and chat bots are used to cut the cost of call centers. While it is always good to reduce costs and improve efficiency, focusing solely on efficiency implicitly assumes that the current operations and business model are optimal for the... View Details

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for potential applications. Every... View Details

Keywords: by Rocio Wu

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

clear instructions about what they can do, and designing transparency into why their partnership will make a positive difference for everyone involved, business leaders can improve interactions among their customers and employees, and... View Details

Keywords: by Dina Gerdeman

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

components: actionable customer selection criteria (because resources spent on accounts A and B are not available for accounts C, D, and so on); clarity about the buying process for target customers as it works today, not yesterday; and... View Details

Keywords: by Kristen Senz

Web

Organizational Behavior Awards & Honors - Faculty & Research

Finalist for the 2014 McKinsey Award for the best article in Harvard Business Review for "The Transparency Trap" (October 2014). Ethan S. Bernstein : Winner of the 2015 Outstanding Practitioner-Oriented Publication in Organizational... View Details

March 2022
Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details

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12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

numerous undertakings to roll out no- or low-emission products and processes in multiple sectors. Hence, the major auto producers, globally, have announced commitments to phase out production of new internal combustion engines by 2035 to... View Details

Web

Scaling Work - Research Computing Services

Compute Cluster Scaling Work 2ms There are numerous ways to scale up your work on the HBSGrid, including parallel processing and GPUs . Parallel Processing Also commonly called parallel computing or... View Details

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

majority and laggards. While instilling confidence is important, it’s equally important to be clear about how and where to get vaccinated and the convenience of the process. Simplicity and transparency in the enrollment View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own decision-making View Details

Keywords: by Staff

Publications