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Show Results For
- All HBS Web
(2,015)
- People (5)
- News (296)
- Research (1,291)
- Events (4)
- Multimedia (3)
- Faculty Publications (498)
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- 01 Jun 2005
- News
Transforming the IRS
feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details
- 23 Jan 2020
- News
Bringing Education Back Home
and started to talk about how we could improve the situation. “We ended up with an idea of starting a smaller university focused to low-income students coming from the really poor families who were high achievers during high school. We... View Details
Keywords: Educational Services
- 01 Mar 2003
- News
Naina Lal Kidwai
more familiar legal and judiciary system, better protection for intellectual property, and strong English language and engineering skills. The Indian banking system is improving and has a much lower percentage of nonperforming loans than... View Details
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
LIFELONG IMPACT OF HBS "What stood out for me initially was the first-year section, where I made some of my closest friends and thrived in the give-and-take of class discussions. I loved the case method as a process for testing ideas. It... View Details
- 01 Dec 2018
- News
From Das’s Desk
them said about the experience: “Wow, what an amazing 72-hour ride! I have never been moved like that before. This might have been the best three days of my life (and I will use the lessons to improve the rest of it).” —Tom Shaffer (MBA... View Details
Keywords: Das Narayandas
- 01 Oct 1998
- News
Putting on the Wheels
the development of new economies and profoundly improve the prospects for those countries. "By starting fresh in Eisenach," Hughes explains, "we were able to introduce lean manufacturing processes to workers... View Details
Keywords: Mary Ellen Gardner
- 02 Sep 2015
- News
Voting for Optimism in Baltimore
problem that includes reducing the drug trade and its effect on homicides in the city while, at the same time, improving processes within the police department. When people can’t expect the police to do... View Details
- 01 Jun 2018
- News
Floor It
coming out of labs over the next 10 years will surpass anything we’ve experienced in the past,” says HBS senior fellow Richard Hamermesh, who co-chairs the accelerator with Kathy Giusti (MBA 1985). “Looking ahead, we expect to have the ecosystem in place to View Details
Keywords: Julia Hanna; illustration by Mengxin Li
- 13 Jul 2017
- News
Making Friends with Mother Nature
people, which is hopeless. We just can’t seem to do that,” he observes. “The other problem is people getting along with Mother Nature. We are in the process of wrecking the planet.” The second problem wasn’t quite as hopeless, in his... View Details
Keywords: Ralph Ranalli
- 22 Feb 2022
- News
Addressing The Financial Security Gap
well as leading thinkers and decision makers, to discuss ways to make the US savings system more secure and inclusive. Ackerley’s group, in partnership with insurers, also announced an innovative investment solution, called LifePath Paycheck, to help US workers View Details
Keywords: Jennifer Gillespie
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
of large corporate databases. A management information systems specialist, Professor James I. Cash, Jr., focuses on how companies use information technology to improve organizational effectiveness and how businesses are changing due to... View Details
Keywords: Susan Young
- 06 Sep 2013
- News
More Seats at the Table
youngest person as well. That didn't sit well with her for several reasons. While equality was one of them, improving companies was another. So two years ago she started Trewstar, with one goal in mind: getting experienced and... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
- 01 Mar 2018
- News
Can a Digital Platform Open Up the Opaque Metals Industry?
Chernilovskiy and Eykher, Kazzinc’s CFO, were suddenly facing an urgent need to reduce costs and improve cash flows. At the same time, they were growing acutely aware of the industry’s inequity: Miners (who produce raw materials) and... View Details
Keywords: Nicole Torres
- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
because of—the challenge: “It was basically a small manufacturing company but with an output of one product each time, because every unit we process is unique,” he says. “With each garment, there are 20 opportunities for us to screw... View Details
- 17 Jul 2020
- News
Support System
mother’s B2B business, and built Eu’Genia Shea and Mother’s Shea—B2C, for-profit shea-butter brands. Akuete’s brands maintained her mother’s original mission of improving the lives of shea-nut pickers in Ghana. “My mom—on a very, very... View Details
Keywords: Maureen Harmon
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
can't speak truth to power, senior leaders don't hear what they need to hear about their company's fitness to compete and employees lose trust in those leaders and become less committed to change. In Fit to Compete, Beer presents an antidote to silence—principles and a... View Details
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
people and process as much as technology. So there's more to the Y2K problem than technology? Definitely. You can tell a lot about a company by how it's reacting to the Y2K problem. An organization whose people failed to see how it would... View Details
- 01 Dec 1997
- News
Banking on HBS
created by working as colleagues on this project." "And last but by no means least," Sasser adds, "EDP gives our faculty the very rewarding sense that they are contributing to improving an organization whose only mission is to help poor... View Details
Keywords: Garry Emmons
- 01 Jun 2009
- News
Entrepreneur’s Rwandan Start-Up Gets HBS Support
charity, to improving the well-being of communities in the developing world. SHE’s first spin-off venture addresses the widespread phenomenon of girls and women missing school or work when they are menstruating because they lack access to... View Details