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  • All HBS Web  (678)
    • News  (184)
    • Research  (172)
    • Multimedia  (2)
  • Faculty Publications  (89)

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  • All HBS Web  (678)
    • News  (184)
    • Research  (172)
    • Multimedia  (2)
  • Faculty Publications  (89)
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  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

ramping up production of a car is more challenging than printing an extra run of a book. But after its initial error, VW made some smart decisions to mitigate the damage. First, the company rewarded their best dealers by making the scarce... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

stated that their ventures were separate from their parent company, but their daily work processes indicated otherwise. Online sales reps still reported to and had offices near their print managers, for example. This direct reporting and... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

2011. And Sucher believes they have served their purpose of helping students understand both the financial and the emotional toll of layoffs on workers. In one video, Kelly White, a print technician, talks about the day she and her job... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

interface, is poised to take another bite out of the hearts (and profits) of companies from Doubleday to Putnam. "Traditional trade book publishers are scared," says Harvard Business School professor Peter Olson. "The world that they have known, of View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 29 May 2007
  • First Look

First Look: May 29, 2007

legend in the newspaper community. The case describes the evolution of Schibsted's strategy from print media towards electronic media starting in 1995, including their choices around the internal structuring of new ventures. In September... View Details
Keywords: Martha Lagace
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

this period, Xerox's Palo Alto Research Center (PARC) delivered some important technologies for the corporation. One of the most critical inventions was laser printing for Xerox's printers and copiers, an effort that led to new Xerox... View Details
Keywords: by Henry Chesbrough
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

core (“the dominant organizations, institutions, groups, and processes of the pre-Internet era,” that, for example, produced our printed encyclopedias) to the crowd (“new participants and practices enabled by the net and its attendant... View Details
Keywords: by James Heskett
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

things like print! No joke. Open up a PDF in the native viewer and you have to 'intuitively' know to press ctrl + p to print the file. I can't tell you how many times I've sat there getting angry trying to figure out how to get something... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

The report indicated that many consumers who purchase apparel online refer to printed catalogs for more accurate depictions of color. The degree to which the difficulty in characterizing apparel products inhibits online consumer purchases... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

inventory without the need to step foot in a bookstore; and then Amazon launched the Kindle e-book service in 2007, challenging the very idea of a physical book. “Not only had the traditional buying channels fundamentally shifted, but the core product—the View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

Shippo, prepares her pitch for a Series A funding round following a successful seed round. Customer adoption of Shippo’s e-commerce dashboard application, which allows small and medium retailers to compare delivery rates between shipping providers and View Details
Keywords: Sean Silverthorne
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

business. However, despite these perceived limitations, the newspaper industry largely recognized the threat that digital media posed to the traditional printed newspaper business. In fact, many industry analysts were predicting a... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

editing in biotech, 3D printing has allowed for rapid prototyping for hardware startups, and reusable rockets have brought down the cost to build and launch a small satellite to under a million dollars. “And we often see advances in one... View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details
Keywords: by James Heskett
  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

the Times’ revenue had previously come from advertising, in recent years the numbers had flipped so now nearly two-thirds of revenue came from print and digital subscriptions. This, he felt, pointed to a willingness among some people to... View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 09 Oct 2017
  • Research & Ideas

Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

world through television and print publications, as they had for decades. There was, however, one big media game changer: the Fox News Channel (FNC). Founded in 1996 by Australian media magnate Rupert Murdoch, FNC was an unusual newcomer... View Details
Keywords: by Jen Deaderick; Media & Broadcasting
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

recently, and the cafes had menus printed in five languages," says Underhill. "But in South Florida, an area heavily populated by Hispanics, there are restaurants that don't have menus printed in... View Details
Keywords: by Richard Bierck; Retail
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

as a bundle, but they can also download one or more songs separately through online services like Apple's iTunes. Before the emergence of the online channels, it was not economically feasible to sell all the songs on an album separately—just imagine labels having to... View Details
Keywords: by Sean Silverthorne; Music
  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

much speculation lately about the trend of well-heeled investors making bets on the future of print media. Yet Esty says the power of this case rests more in its richness as a teaching tool than in its topical appeal. "When asset... View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing
  • 16 Sep 2014
  • First Look

First Look: September 16

emergence of a broad base of users and content to promote the sale of 3D Systems' consumer-focused 3D printers. As yet, neither the company nor users had identified an indispensable application for 3D printing for consumers, despite a... View Details
Keywords: Sean Silverthorne
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