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  • All HBS Web  (399)
    • People  (3)
    • News  (119)
    • Research  (125)
    • Multimedia  (6)
  • Faculty Publications  (48)

Show Results For

  • All HBS Web  (399)
    • People  (3)
    • News  (119)
    • Research  (125)
    • Multimedia  (6)
  • Faculty Publications  (48)
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  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

prided itself on avoiding artificial ingredients, opting instead to use a relatively short supply chain of local growers for many of its ingredients. That strategy just might have been part of its problem, says John A. Quelch, the Charles... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

enormous advantage for Japanese companies initially. It is one of the reasons why they were able to produce products with such few defects. U.S. companies used to pride themselves on having good repair networks. Japanese companies came... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

MaterialsMicrofinance International Corporation: No, Not Another Microfinance Case Harvard Business School Case 808-104 CEO and founder Atsumasa Tochisako (52) sat in his Washington D.C. headquarters, looking with pride at the copy of a... View Details
Keywords: Martha Lagace
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

and policy change block his fledgling startup, solo entrepreneur Alex Holt evaluates his options. Should he double-down with a major investment in new servers, rewriting his app from scratch, and charging users for a service that he had View Details
Keywords: Sean Silverthorne
  • 10 Nov 2015
  • First Look

November 10, 2015

Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new... View Details
Keywords: Carmen Nobel
  • 09 Feb 2016
  • First Look

February 9, 2016

prided themselves on their sustainable fishing practices, which were not the historical norm for the industry; here, again, translating these practices into increased willingness to pay was a challenge. As background, the case also... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

are motivated at least as much by behavioral norms, such as pride in their work, as by money. We think there's a significant, unrealized opportunity-whether you're looking at managers, teams, or customers-to tap into the human need to be... View Details
Keywords: by Deborah Blagg; Service
  • 02 Aug 2016
  • First Look

August 2, 2016

https://cb.hbsp.harvard.edu/cbmp/product/216073-PDF-ENG Harvard Business School Case 116-020 The Container Store The Container Store (TCS) is a Texas-based retailer of organization and storage solutions. The company prides itself in... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

UPS prided itself on the fact that "your grandmother paid the same price GM did." When it entered the market, FedEx became the fastest company to reach $1 billion in sales in part because its pricing recognized inherent value... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

direction of value-based competition today and be better off, even if nobody else changes. They will be more efficient, achieve better customer satisfaction, and the physicians involved will feel more pride in what they are doing. We... View Details
Keywords: by Roger Thompson; Health
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

succeeding generations have an easier time adapting to their environment. My advice to families in business is to run a very professional business. Take pride in your traditions; at the same time encourage entrepreneurship. Encourage... View Details
Keywords: by Wendy Guild & Andrea Schulman
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

makers of things are enthusiastic about sharing them, and this is a way for them to interact with more people. There is a pride in transparency, and it also happens to work as a way to get loyal, adoring customers to spread the word.... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

To make a long story short, we hit a wall. We had to stop, go back, and start over. It was tough work, the second time around. Four sets of behaviors commonly stop the launch of needed change. The first is complacency, driven by false View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl, people get real. Fishbowl prides itself in being a “safe space” that allows... View Details
Keywords: Dina Gerdeman
  • 27 Sep 2011
  • First Look

First Look: September 27

but impressive digital empire, riding waves of viral content. CEO Ben Huh prided himself on his ability to go from idea to implementation in just a few days, but this just-in-time method made strategic planning difficult. Profitable from... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

that prides itself on diversity - more than a third of MBA students are women, a third are international, and roughly a quarter are ethnic minorities - HBS can also be a difficult place for these groups to do their best work, said Nohria.... View Details
Keywords: by Roger Thompson; Education
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

(Fourth Quarter 2008) Abstract As Harvard Business School celebrates its first century, it can take pride in being a pioneer in exploring what transpires in the boardroom and how it helped shape the evolution of enlightened governance.... View Details
Keywords: Martha Lagace
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

another award for its use of social media to reach its fan base. As the organizer and host of “The Championships, Wimbledon,” the oldest of tennis's four Grand Slams, the AELTC prided itself on tradition and decorum. Widely regarded as... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

in markets around the world. They prided themselves on their sustainable fishing practices, which were not the norm for the industry. Seafood buyers traditionally bought on price. Clearwater's innovations and technology investments... View Details
Keywords: Sean Silverthorne
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